Elgar Kitchens Ltd Reviews 127

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Thank you to the team at Elgar for all their hard work in designing our kitchen, right through to installation. Sam, great design. Nigel,our Project Manager, we couldn't of done it without you, thank... See more

Rated 5 out of 5 stars

We were really impressed after our first visit to the Elgar showroom - very welcoming team. Hannah designed our kitchen, taking into account our wishes and keeping us regularly up to date. Keith and h... See more

Rated 5 out of 5 stars

From the moment we stepped into the lovely showroom and met the fab team at Elgar our dream kitchen started to become a reality ! Hannah’s designs were amazing , we made several changes along the wa... See more

Rated 5 out of 5 stars

Very pleased with our bedroom makeover. Jordan listened to our 'wishes', made sensible suggestions and came up with a design that not only met our requirements, but was also reasonably priced and aff... See more

Company details

  1. Home Improvement Store

Written by the company

We are a locally owned and operated kitchen and bedroom retailer located in Hallow, Worcestershire. We invite you to visit our award-winning showroom, where you will be greeted with a warm smile and a cuppa. Our showroom spans two floors and features 14 kitchen and 6 bedroom displays, providing you with endless inspiration and ideas. We offer a fully project-managed service, as well as supply-only or supply-and-fit options. Our kitchen range includes two main brands, Kitchen Makers from Burbidge and Second Nature, catering to all budgets. Whether you're looking for a bespoke in-frame kitchen or a sleek modern design, we have you covered. Thank you for considering us for your kitchen and bedroom needs. We look forward to working with you to create your dream space.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

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Rated 5 out of 5 stars

Thank you Elgar Team.

Thank you to the team at Elgar for all their hard work in designing our kitchen, right through to installation. Sam, great design. Nigel,our Project Manager, we couldn't of done it without you, thank you for putting up with all my questions and my wobble over our own American Fridge Freezer, between you and Tracy from Customer Services who gave me ideas we soon got the situation resolved. Phil the delivery man, both Mark's for their hard work, Dan, what an amazing fitter. Not forgetting Alex who recorded the whole process. Apologies if I have missed anyone. But we love it. Thank you. Ade and Cheryl. X

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Kitchen design and fitting

We were really impressed after our first visit to the Elgar showroom - very welcoming team. Hannah designed our kitchen, taking into account our wishes and keeping us regularly up to date. Keith and his team fitted it with due care and attention, plus managed the whole thing for us. We’re really pleased with it all. We had a slight issue with the worktop at the end, but Elgar were very efficient and it was sorted really promptly. Would definitely recommend!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

The Very Best Team

From the moment we stepped into the lovely showroom and met the fab team at Elgar our dream kitchen started to become a reality ! Hannah’s designs were amazing , we made several changes along the way , at times with the whole team offering design advice including Lisa . Nigel managed the project from start to finish and was brilliant . All the trades were professional and friendly and did the very best job with such keen attention to detail .
The final result was better than we could have hoped for , definitely our dream kitchen .
Thank you to Lisa , Nigel , Hannah and all the amazing team at Elgar Kitchens , you are the best. Cathy &John Graham

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Rather than replace the whole utility…

Rather than replace the whole utility room I decided to have new doors, worktops, end panels and coving. The carcasses were still in great shape. Jim sorted me a great quote and the new room looks great. All done very efficiently. I would recommend Elgar Kitchens

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with our bedroom makeover

Very pleased with our bedroom makeover. Jordan listened to our 'wishes', made sensible suggestions and came up with a design that not only met our requirements, but was also reasonably priced and affordable. When we visited the showroom to finalise fittings we were greeted warmly (even given a cuppa). Phil was great in overseeing the delivery and Dan the fitter was fab.
Very pleased with the result.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Elgar Kitchens provide a first class service and a fantastic product. All their kitchens are top quality and the end job is class. Lisa’s knowledge is second to none and their customer service cannot be faulted. Highly recommended.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

We are very pleased with our kitchen…

We are very pleased with our kitchen from Elgar. Jordan was extremely helpful in helping us design the perfect layout. The quality of the cabinets is excellent and it was very easy to install. Would highly recommend.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

A fabulous business to deal with

A fabulous business to deal with. We are in Henley on Thames, and all of the work they undertook for us was flawless. Lisa and Jordan were even able to organise some significant structural work as well, with their trusted partner companies. Also massively impressed with our granite worktops

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Informative and Entertaining Neff Demo

We spent a very enjoyable few hours at a Neff cooking / appliance demonstration on Saturday morning. The presenter (Jo) was incredible… informative, entertaining, provided us with some great hints / tips / advice and best of all we sampled wonderful food she’d prepared with the appliances.
Only niggle was that the seating arrangement could have been better laid out and perhaps a document camera used when Jo was talking about the controls so we could all see that on a screen.
It was a brilliant way to spend a few hours and we learnt so much.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

John and Lynne Rackliff

Elgar has just completed our kitchen renovation and we are very pleased with it. Jodie was our first contact and she was very thorough when listening to our requirements and produce expert digital plans. The Project Manager was Nigel and he did a great job by keeping us informed of progress every step of the way. His team of specialists were all excellent. A special mention to Jim the fitter.
Thank you Elgar.

28 August 2025
Unprompted review
Elgar Kitchens Ltd logo

Reply from Elgar Kitchens Ltd

Thank you for your kind review, we are thrilled you are so happy with the service and product you received from Elgar Kitchens , I will pass on your kind comments to Jim and Nigel. Wishing you many happy times in your new kitchen.

Rated 2 out of 5 stars

Review others

Blown away by the design and the quality and wish I had looked elsewhere as when it came down to it the kitchen didn’t fit, some of the carcasses blew ( fixed via Elgar but at the price not what you would expect. ) a disappointing experience in all . The only one who gets things done well is customer services. Eventually two years on and I have a functioning kitchen. At the time of purchase Elgar did not offer installation and who would think cabinets needed sealing.
Two years on to have issues with a new kitchen doesn’t say much about quality and even if you are a small business customers are your most important asset - not the case with Elgar.

20 February 2025
Unprompted review
Elgar Kitchens Ltd logo

Reply from Elgar Kitchens Ltd

We are genuinely sorry to see that you felt it necessary to leave us a two-star review, as we were surprised to receive this negative feedback.

Regarding your kitchen, which we supplied two years ago, we acknowledge that one unit required a change. A replacement unit was produced within a few days, and the bespoke door followed a couple of weeks later. Neither of these issues caused any delay to the overall installation, and Elgar Kitchens covered the cost for your fitter to return and install the replacement door.

Regarding the "carcass blowing," you reported a blown panel two years after your kitchen was installed. This occurred because the panel had taken on moisture due to not being sealed during fitting. As we did not install your kitchen, this issue was not covered under warranty. However, as a gesture of goodwill, we replaced this panel free of charge for you.

We have attempted to contact you to discuss this matter and would welcome the opportunity to speak with you further. Receiving a negative review is disheartening for any small business, particularly when we feel it may not be fully justified given the circumstances.

Rated 5 out of 5 stars

Kitchen design and fitting.

Kitchen design and fitting.
We had an excellent experience with Elgar. Jodie walked us through the design process and was accommodating to any changes we asked for or advised us how to achieve what we wanted within our price range. The fitting process was very professional. Nigel as Project Manager was very thorough and has great attention to detail. Again, very accommodating. Everything happened as they said it would and the team worked so hard, especially Mark.
They may not be the cheapest option but the quality and service is superb and friendly. I would strongly recommend them.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Kitchen Installation

Our kitchen was designed, supplied, installed and project managed by EK.
It was a totally professional service from start to finish.
The schedule ran on time, all trades arrived on site as required and did a first class job.
There were no hidden costs.
We would highly recommend their project managed service, it's certainly the easiest route to refurbishing the busiest room in the house.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

We have had a really good experience…

We have had a really good experience and are very pleased with the quality of the kitchen and design. Hannah spent a lot of time with us and was very patient. We changed our mind about the worktop for example. We felt that no concern was too much trouble. If Hannah was not available then Sam would offer advice and support. Excellent customer service and we would be happy to recommend. We also enjoyed the Neff cookery demonstration! Everything arrived on time, and Dan, our fitter, was excellent.

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary quality and service, A great company where the customer always comes first.

We had our kitchen fitted by Elgar last September. This was a big job that we dreaded having done. I had read lots of kitchen reviews and reading some of the disasters that had befallen people had made me even more anxious.
I then came across Elgar kitchens the reviews were good and they were relatively local.
I made an appt and from the moment I entered the showroom I had a really good feel about the place.

The hardest part of the whole process was choice. The kitchen was beautifully designed and fitted within our timescale without any drama whatsoever. It is fabulous and we have never once regretted any aspect of it. The quality of the design and fit was first class. We recently reported one tiny issue and this was sorted out quickly and without fuss.

I would not hesitate to recommend this super company, every person involved and we spoke and met many were exemplary in their customer care. Thank you all for making this experience so stress free and providing us with our perfect kitchen

9 September 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Elgar kitchens are amazing had all the usual quotes from howdens Wilkes etc Elgar beat them all by miles on price and quality really can’t praise Elgar kitchens enough many thanks Elgar kitchens very happy customer Lee James

27 April 2025
Unprompted review
Rated 5 out of 5 stars

So pleased we chose Elgar Kitchens.

We had visited many of the high street kitchen companies, but none of them really had what we were looking for.
We knew we liked the classic Shaker style, but none of the colours on offer really appealed to us.
It was our electrician who suggested we try Elgar Kitchens as he had recently been working with a couple of clients who had both sourced their kitchens through them.
We decided to visit the showroom and were impressed by the warm greetings and professionalism of Sam and his team.
We instantly fell in love with the ‘Chartwell’ kitchen and the colour ‘Putty’ in the showroom.
Charlie, our designer, pulled together a fantastic design based on our vision and was very patient and accommodating with all the changes we made along the way.
We hadn’t fully decided on our range of cooking appliances, so we attended a ‘Neff Cooking Event’ hosted in the showroom that was full of useful information and showcased the capabilities of the Neff N90 Collection, which we then just had to have.
We chose to have the kitchen professionally installed. There was a very minor hiccup with the delivery of the corner pillars for the island, but this was very quickly resolved by Dan, our installer, and apart from that the installation went very smoothly. We would highly recommend using this service.
We now have a kitchen that we are really proud of and we are so pleased we chose Elgar Kitchens.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Elgar Kitchens: Amazing quality and customer service

We could not recommend Elgar Kitchens more highly. Their customer service is excellent, helping us navigate each stage of the process right the way through from initial enquiry to signing off the end result. The quality of their products and value for money is also something we’d recommend. Elgar helped us get the results we wanted within budget, and made the conversation easy.
The design team and kitchen fitter work closely together so that any issues are solved with minimal stress to the client.
We are absolutely thrilled with the end result, it’s stunning.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

A great experience from start to finish

I had heard about Elgar Kitchens from a friend. From the start everyone involved was professional, interested in my project and did everything they could to give me my dream kitchen. The room is an awkward shape, but Charlie, the designer made use of every inch with great imagination. Nothing was too much trouble, and I ended up with several extras which I hadn't thought of. The kitchen fitters were extremely hard-working, and when they fell behind due to illness, came in on a Saturday to catch up. Everything was done to the highest standard, any issues were sorted out straightaway by the project manager Nigel, and the project was completed on time and within budget. The whole experience was so much better than I had expected. Thank you, Elgar Kitchens.
Christine Nicholson

8 May 2024
Unprompted review

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