Just incredible !!! A magical video for our little ones, they were amazed during every second, hearing Santa Claus calling them by their name and showing pictures of their home was just an awsome expe... See more
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The video is wonderful, so magical! It is very long, of good quality. The fact that one chooses what Santa should say to the child makes this even more true, my daughter was borderline uncomfortable... See more
Company replied
My kids were so impressed! They loved Santa’s story and messages, it all seemed so real to them 🤩 Thank you for the experience Elfi, we’ll be back next year for sure !
Company replied
nice video for my grand daughter Selena . But very few FREE videos . very difficult to connect to my account . Impossible download the video . I complained and just then ,the videos were uploaded !?
Company replied
Company details
Information provided by various external sources
Faites plaisir à votre enfant avec une lettre et une video du Père Noël en personne. Nous avons déjà créé des milliers de sourires. Lettre du Père Noël, Vidéo du Père Noël, Lettre au Père Noël
Contact info
House A, 1st floor, Edisonstraße 63 , 12459 , Berlin, Germany
- mail@elfisanta.fr
- elfisanta.fr
4.4
Excellent
567 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My daughter saw it times
24 December 2025
Unprompted review
Reply from Elfi
Thank you very much for your feedback ❤️! We’re delighted to hear that your daughter has seen it many times ☺️✨🎄. That truly means a lot to us and shows how much it was enjoyed. We hope to welcome you again soon! 😍
Elfi ❤️
My kids were so impressed
My kids were so impressed! They loved Santa’s story and messages, it all seemed so real to them 🤩 Thank you for the experience Elfi, we’ll be back next year for sure !
9 December 2025
Unprompted review
Reply from Elfi
Thank you so much for your wonderful opinion! 🥰🎅✨
We’re truly happy to hear that your kids were so impressed and that the magic felt real to them — that’s exactly what we hope to create 🤩🌟
Thank you for choosing Elfi, and we’ll be delighted to welcome you back next year! 🎄
💖
Elfi ❤️
Video qualitative je recommande !
Video qualitative je recommande !
20 November 2024
Unprompted review
Reply from Elfi
Merci d'avoir choisi Elfi. 🎅
À bientôt ! Elfi ❤️
There was a mistake but it was…
There was a mistake but it was corrected.
The problem is that you can’t add a new name :(
15 November 2024
Unprompted review
Reply from Elfi
Good morning!
Did you consult your problem with our customer service? In our latest “Santa's sleigh” video, the customer has the option to add any child's name on their own during video personalization 🎞️
À bientôt ! Elfi ❤️
Amazing and quickly delivered
Ordered for our grand child. He watched the video without a word, scotched to the TV screen. The questions to customize the video are easy. After the first try, we stated that Santa said that he wasn't a nice child during the year. I made the change to the answers and a new version came in after 2 hours which perfectly fitted what we wanted. Amazing.
18 December 2023
Unprompted review
Reply from Elfi
We are very happy to hear that. 😊 Thank you very much.
See you soon! Elfi ❤️
Reply from Elfi
Thank you ! ❤️🎅
Really nice for children
Really nice for children. A good and very well realized idea.
17 November 2023
Unprompted review
Reply from Elfi
Thank you very much! 🤩🎄
Video very long and Santa speaked not…
Video very long and Santa speaked not clearly, my son didn’t understand anything.
23 December 2022
Unprompted review
Reply from Elfi
Thank you for your comment.
Have you tried any other videos? We hope you find a video you like. :)
Wonderful Christmas surprise!
It's such a great idea and such a wonderful Christmas surprise for both kids and adults!
9 December 2022
Unprompted review
Reply from Elfi
Thank you! ❤️❤️❤️
Very beautiful video.
Very beautiful video.. my son was So surprised and had stars in his eyes
3 December 2022
Unprompted review
Reply from Elfi
Thank you so much! 😊
The video is wonderful!
The video is wonderful, so magical!
It is very long, of good quality.
The fact that one chooses what Santa should say to the child makes this even more true, my daughter was borderline uncomfortable when Santa told her to sleep more often in her bed lol A very good experience, thank you!!
31 December 2021
Unprompted review
Reply from Elfi
Thank you! Happy New Year!
Reply from Elfi
Thank you! :)
Reply from Elfi
Thank you! <3
Absolutely Magic and Extraordinary
Just incredible !!! A magical video for our little ones, they were amazed during every second, hearing Santa Claus calling them by their name and showing pictures of their home was just an awsome experience for them ! We were totally deep in the Christmas Magic as well and just felt like kids ! Thank you so much Elfi Santa for this beautiful and extraordinary gift that just put the stars on my babies eyes !
17 December 2021
Unprompted review
Reply from Elfi
Thank you so much! <3 Merry Christmas!
Reply from Elfi
Thank you :)
Reply from Elfi
Thank you for your recommendation! <3 Merry Christmas!
My "kids" are over 30
My "kids" are over 30, but still they were fascinated by the magic!
10 December 2021
Unprompted review
Reply from Elfi
Oui :) Merci beaucoup à vous !
Thanks
thanks a lot for this magical moment. My niece was so impressed and happy
6 December 2021
Unprompted review
Reply from Elfi
Thank you! :) Merry Christmas!
nice video for my grand daughter Selena…
nice video for my grand daughter Selena . But very few FREE videos . very difficult to connect to my account . Impossible download the video . I complained and just then ,the videos were uploaded !?
15 November 2021
Unprompted review
Reply from Elfi
Please contact our customer service. :)
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