Elevenate Reviews 1,034

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, thoughtful design, and excellent fit. Many consumers highlight the durability of the items, noting that they hold up well over time and use. The delivery service is frequently described as quick, smooth, and efficient, with many people appreciating the ease of the ordering process. However, some customers also noted issues with their orders, including difficulties with placing orders, incorrect items being shipped, or problems with tracking information. A few other people also felt that the support service was not up to par, mentioning slow responses or problems with changing delivery options.

What people talk about most

Product

People report positive experiences with product quality. Customers consistently praise the incredible... See more

Quality

Clients share positive opinions on quality, consistently praising the high-end finishes, durability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers found the ordering process... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and excellent... See more

Based on these reviews

Rated 5 out of 5 stars

Only E11 brand satisfied my needs for top quality materials, combinations of colors and models for skiing, outdoor and everyday wear. My company know how much I’m happy when presenting and wearing m... See more

Rated 5 out of 5 stars

This jacket is a thoughtfully-designed and well-constructed piece of gear. The size L fits me perfectly (6', 177 lbs) and leaves plenty of room for insulating layers. The sleeves are a bit long (by... See more

Rated 5 out of 5 stars

Elevenate does everything right. Great functional design with outstanding quality and a unique personal service behind it. After I needed new equipment for freeriding and ski touring, I first looked a... See more

Rated 5 out of 5 stars

Great fit, true to color on pictures. Great quality with many nice details. Size M fits well, normally wear S on clothes, but to fit back protector, layers of clothes and some air in between M is perf... See more

Rated 5 out of 5 stars

Absolutely love Elevnate for their styling, comfort and quality. The attention to detail is impressive and makes the look recognizable and unique. I’ve skied with their jackets and pants for years.... See more

Rated 5 out of 5 stars

Easy to use website. Quick delivery and easy to if you have to return any items. Been using E11 for many years now and check the website every year for new items. Motion jacket I now have 5 of them ab... See more

Rated 5 out of 5 stars

I have four of these sweaters in three different colors. I love them. They're warm, but the zipper allows a little flexibility. The qualities is outstanding. And I am a sweater person so I know.

Rated 5 out of 5 stars

I have now have two men’s Pure Pants, size large. They fit to size and with proper under garments, you can ski down to 20 below zero and still be warm. Fit and finish is excellent, though I wish a sho... See more

Rated 5 out of 5 stars

Probably my most favorite shorts (Apres Cords - Berry Shake Pink). Very similar to the Pebble, just different back pockets. Perfect for fall. Size M is perfect. 5’ 8” (155lbs)

Rated 5 out of 5 stars

I had an issue placing the order. I contacted customer service and they were able to correct the issue. They also waived the shipping cost because of my troubles. The items arrived promptly and are ni... See more

Rated 4 out of 5 stars

+ Great clothes in quality, fit and design. Fast shipment and nice helpful customer service. - Some designs only is in blue, like the Men's Versatility Shorts. Not my favorit coulor.

Rated 5 out of 5 stars

I liked the quality and I love that they are a Swedish brand produced in Europe. Extra plus that the brand is from Åre. I visited Peak Performance in that village 1987 and now is there three high qu... See more

Rated 5 out of 5 stars

Always smooth, easy and fast delivery. I am a 4 season Elevenate convert. Skiing, biking, climbing, hiking, not to mention casual, it’s Elevenate I wear. Durable, functional and stylish. Love the... See more

Rated 5 out of 5 stars

The clothes are stunning and the quality are top. Had an issue with one delivery and customer service sorted it without any problem. The delivery of my order went smooth and was very fast.

Rated 5 out of 5 stars

I’ve been looking forward to owning a Bec de Rosses jacket for a couple of years. Finally did it. Fits perfectly. Looking forward to trying it out in the NE USA this season. The quality is very ap... See more

Rated 4 out of 5 stars

Clothing is great. Shipment was quick. However, your support service is the worst I have experienced. So unnecessary! Get that in order and take your company to the next level.

Rated 1 out of 5 stars

I ordered Men’s Bec de Rosses XI jacket, size M and got confirmation of my order. They shipped 3 other items but not the jacket which is what drove the order for the matching pants and 2 other items.... See more

Rated 5 out of 5 stars

High-quality and functional clothing that also looks good! Needless to say, I'm very happy and satisfied with my purchase of the Pure 100 jacket and trousers.

Rated 1 out of 5 stars

Once my order was placed, it took ten business days to get a response on the status. Once I received a response, I was told an item was no longer available. I understand that sales and shipping can b... See more

Rated 5 out of 5 stars

Good products and they are well described. Easy to order and quick deliviries. Difficult to read the size guide, due to difficulties to enlarge the document.

Rated 5 out of 5 stars

Products top of the line, every garment I’ve bought from Elevenate has always been really good and good looking. Service from support also 5 of 5 stars.

Rated 5 out of 5 stars

The delivery was very fast. perfekt. and da good are super nice. not good is, the cost of 150. for returning. this is to much. a small fee is ok but not 150.- i din't read this during me order. other... See more

Rated 1 out of 5 stars

Haven’t received my order. Haven’t received a tracking number. Have received tons of marketing emails since I ordered. Elevenate appears to be a marketing company like Dope and Montec based on my ex... See more

Rated 5 out of 5 stars

Great clothes. Superb quality. Nice and friendly company to deal with. A bit on the expensive side but I rather buy one from Elevenate than three from somewhere else.

Rated 5 out of 5 stars

The product quality is incredible. It’s amazing, with extremely high-end finishes. The shipping was also super fast.

Rated 5 out of 5 stars

Great Sportswear with superior Funktion.Young styles. I wear Ladies Size M and I’m 164cm tall - Elevenate‘s size M fits perfect!

Rated 1 out of 5 stars

I bought a brand new Men's Combin Down Jacket. Not long after the purchase, the insulation started to come out of the jacket. White down feathers coming out of the jacket every time I wear it. Poor qu... See more

Rated 5 out of 5 stars

The quality of this company far surpasses anything else I have ever bought. Ordering was easy shipping was fast and I am confirmed fan.

Rated 5 out of 5 stars

Perfect t-shirt to use when we have this high temperature. New favorite in very short time. Can recommend it.

Rated 5 out of 5 stars

I found this company a few years back when I was in Switzerland skiing I love their ski gear. I love the shorts and they're always easy to do business with I get the product and short order.

Rated 5 out of 5 stars

Elevenate deliver very fast and also are quick to refund if you have to return an item. The products have a very high quality.

Rated 1 out of 5 stars

Have tried to return a jacket for several weeks, but they don’t respond to mails or phones to get the waybil. So not impressed over the customer service😔

Company replied

Rated 5 out of 5 stars

Very easy to order, short delivery time, and if you have to return any product, they also made it very easy to do so. Looking forward to the winter to test my new products!

Rated 5 out of 5 stars

Elevenate makes truly great ski, mountain and adventure apparel. Truly my go to company. Quality is the best in the industry.

Rated 2 out of 5 stars

I ordered a jacket: order ID is 45479 for the first time from you. The size was large so I returned it. When I went to order a smaller size there was no longer any information on the jacket. I fou... See more

Rated 5 out of 5 stars

Great high quality clothes for all seasons! Elevenate is one of the better performance brands out there, striking a balance between intuitive design and functionality, all while looking great.

Rated 5 out of 5 stars

Product is well made and was delivered on time and customer service helped out with a couple of issues in the ordering and delivery process. I hope the insulated jacket delivers in its promised high b... See more

Rated 5 out of 5 stars

Elevenate is fantastic as always! Great an stylish clothes and very fast shipping. I'll be back!

Rated 5 out of 5 stars

Fast and free delivery to Germany. Great customer support (thanks Petter). The quality of the product justifies the admittedly high price.

Rated 5 out of 5 stars

I LOVE Elevenate! I not only love all my ski gear, but the ordering and shipping process was easy and quick!

Rated 5 out of 5 stars

Pricing is incredibly high even on sale! However, the service was first class and speedy. Very nice Hoody I hope my daughter loves it.

Rated 5 out of 5 stars

Great product quality and selection, fast shipment to US. Brand is hard to find in US stores, pleased to have a good way to buy online.

Rated 4 out of 5 stars

The first order arrived very quickly and was sent directly to my house 👍🏼. The second order with the smaller sizes needed rather longer and I had to pick it up at a UPS Location. It was not possible... See more

Rated 4 out of 5 stars

I love the quality of their clothes but they use the same sizing chart for every piece which is frustrating. I had to buy multiple items to get the right fit because it didn’t match the chart.

Rated 1 out of 5 stars

Your website failed to load all of my purchases and processed the transaction without the Pure pants. The pure customer service response cost me to lose the item I really wanted.

Rated 5 out of 5 stars

Great short - top quality with perfect design. I love this short and will it wear for years. It will be one of my favorites during the summer time.

Rated 5 out of 5 stars

Great apparel for a relevant sum of money. Quality and function is first class

Rated 1 out of 5 stars

Ordered a 550 Euro pair of ski trousers on their website. Waited a week and thought I should check on the delivery status. The order was being held at a UPS collection point in Lockerbie, Scotlan... See more

Rated 5 out of 5 stars

Best ski wear in a modern design with incredible comfort for outdoor activities in the mountain.

Rated 1 out of 5 stars

Sent me 3 pairs of the same pants, in three different sizes. Worse, they charged me for all three. Customer service was very apologetic but is making me wait until they receive returned items prior to... See more

Rated 1 out of 5 stars

Nice clothing but dreadful customer service. I’m afraid they are not big enough to effectively operate in big markets (esp the US) sadly won’t be buying their products in the future…. If you buy thei... See more

Rated 5 out of 5 stars

Elevenate is my favorite brand! Great fit, functionality and style all wrapped in one!

Rated 4 out of 5 stars

I would have given a 5star review. However, one of the items in my cart deleted as I checked out. Happened a second time even though it was available to order. Bummed that I did not add the fleece to... See more

Rated 3 out of 5 stars

If you go / ordered the normal way, I think everything is perfect. But when I sent the order I made an error and clicked the wrong size. I immediately sent an email to you after completing the order... See more

Rated 5 out of 5 stars

Ok,i tell you more. I just grabbed the Boulder Pants and they are superb. Nice feel and stretch for me. I love them. Previously, I also grabbed the Canyon Pile Fleece Vest, and for me this is th... See more


Company details

  1. Activewear Store

Written by the company

Damn it feels good to be a skier. Functional, premium and sustainable clothing for men and women from Elevenate. Clothes for hiking, skiing, running and biking.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Poor Customer Support

I ordered a jacket: order ID is 45479 for the first time from you. The size was large so I returned it.
When I went to order a smaller size there was no longer any information on the jacket.
I found that to be distasteful!

17 February 2026
Rated 3 out of 5 stars

I ordered by mistake a womans jumper

I ordered by mistake a womans jumper, description not seen before on the homepage. Right after order I sent a cancellation mail however customer service from Elevenate never reacted within days but sent the peace instead of blocked further steps.

1 February 2026
Rated 4 out of 5 stars

Clothing is great

Clothing is great. Shipment was quick.
However, your support service is the worst I have experienced. So unnecessary!
Get that in order and take your company to the next level.

22 January 2026
Rated 5 out of 5 stars

The colours

The colours. The fit . The feel . Every box has been checked. Can't wait to wear it in the Dolomites.

17 January 2026
Rated 5 out of 5 stars

Elevenate is an AMAZING brand…

Absolutely love Elevnate for their styling, comfort and quality. The attention to detail is impressive and makes the look recognizable and unique. I’ve skied with their jackets and pants for years. Living in Park City I am lucky to get plenty of days per season and all of their gear has held up. Looks good as new. Highly recommend

24 November 2025

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