Did a great job for us in Greenwich. Solid company, would recommend for anyone considering an elevator, trustworthy, solid all the way around. April who handles a lot, like servicing is amazing. Very... See more
Company replied
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Elevator Service installed my elevator 2 years ago, I did not have a service contract. On October 16 2025 the elevator stopped working . My wife and I are 76 years old and use the elevator especially... See more
Company replied
This was our first time dealing with the elevator service company. Their prices were competitive and service was on point. Mat and Kate did a great job of communicating with our company and helping... See more
Company replied
Our elevator was finally finished today, It appears to be just what we ordered. I have no issue with the elevator or the men who installed it who were all first rate and a pleasure to have in the hou... See more
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Company details
Written by the company
Originally established in 1948 and became a division of Eastern Elevator Company of New Haven, Connecticut in 1972. ESCO had a vision that the aging population would create an increased demand for vertical transportation in homes. A Residential Elevator in a home would allow the individuals not merely to "age-in-place"; but more importantly to "thrive-in-place!" ESCO has been a full-service Elevator contractor based in Torrington, CT and service the areas of MA, RI, NY and CT for some 24 years later, and growing steadily to 25 employees. As of 2024, ESCO were acquired by Cibes Lift Group. Cibes is a Swedish lift manufacturer with international reach, creating the most beautiful home lifts the industry has to offer. Headquartered in Gävle, Sweden, Cibes Lift Group is a leading manufacturer of space-saving, modular Vertical Platform Lifts (VPL) known for Swedish quality and design. Cibes and ESCO is an incredible partnership that will bring the best portfolio of products to the customer for residential homes. ESCO has now grown to become the "largest independent Elevator contractor in the State of Connecticut." Let us know how we can plan and manage your Residential or Commercial project involving vertical transportation by contacting us today!
Contact info
47 Water Street, 06790, Torrington, United States
- (203)757-5000
- mathew.montgomery@elevatorserviceco.com
- elevatorserviceco.com
Do what they say & say what they do
Thank you Elevator Services, we brought you to the table a little late in our project but you were able to meet our specs per architect, deliver, install and get a passed State Inspection all within our time frame! Looking forward to our next project together, thank you for giving me peace of mind!
23 August 2024
Unprompted review
Reply from Elevator Service Company, Connecticut, LLC.
Thank you Melissa and Babbidge Construction! Looking forward to many more!
5 stars
My organization has worked with Elevator Service Company for over 15 years. The ESCO team is incredibly reliable and consistent. I highly recommend them!
18 August 2024
Unprompted review
Reply from Elevator Service Company, Connecticut, LLC.
Thank you Lesley!
Elevator Service installed my home.
Elevator Service installed my home elevator ten years ago. I was impressed from the beginning. I was purchasing a pneumatic elevator, which was fairly new to market at that time, and the CEO of Elevator Service accompanied me to see the elevator at a special facility to ensure I was getting top quality customer care. I was very impressed the CEO took the time to personally see my house and then meet me at the warehouse. He was personally ensuring a new product line would be rolled out seamlessly into his existing company. He spent the time with me and I was just a potential client. This is the level of detail Elevator Service gives to its customers. During the past ten years my interactions with the company for routine annual maintenance have always been wonderful. They are friendly, professional, kind, and always go above and beyond. I cannot speak more highly of this company and its employees. It stems from the top down with the dedication of the CEO to his customer’s. Every employee that I have encountered embodies the same work ethic. It is always a pleasure to speak to them. During regular maintenance visits they are respectful of your house. And they are very nice to my dog. They know the elevator business and are able to answer questions with deep knowledge. If you are thinking of an elevator for your home this is the company to use Thank you for ten years of great service.
14 August 2024
Unprompted review
Reply from Elevator Service Company, Connecticut, LLC.
and Thank You Helaine for your continued partnership with ESCO!
Rating: A+ The two mechanics who just installed…
The two mechanics who just installed our elevator are extremely competent, worked amazingly long hours, cleaned up after themselves every evening, and answered all our questions with both patience and good humor. Rating: A+
9 August 2024
Unprompted review
Reply from Elevator Service Company, Connecticut, LLC.
Thank you Stacy, Our Mechanics are the best in the business!
Fantastic company
Fantastic company, fantastic product. Mat knows his stuff and was always able to advise on what the best solution for every specific situation was. All I can say is, if you are choosing ESCO, you're in good hands.
10/10 would recommend.
13 August 2024
Unprompted review
Reply from Elevator Service Company, Connecticut, LLC.
Thank you Kevin, let us know how we can help on the next one!
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