Elevatione Time Stops Reviews 775

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Visited in 2021. I should have known this was a scam. First red flag - constant calls pressurising me to book an appointment as it wasn’t in my budget Second red flag - made me pay... See more

Rated 1 out of 5 stars

Elevatione at TANGS Singapore. My facialist was good. It's the sales staff I've a beef with. Pushy, forceful, glib. Their product prices are not transparent, they quote according to your appearance,... See more

Rated 1 out of 5 stars

Trying to get through to Elevatione by phone and Email no success! Can anyone shed some light on this Company? What’s going on? Should I be worried had some treatments, but there are a considerable nu... See more

Company replied

Rated 5 out of 5 stars

I heard of elevatione through a previous promotion and after meeting the very knowledgeable team last month, I signed up for 10 sessions. I had my first today with the lovely Stacia. She took the time... See more

Company replied

Company details

  1. Cosmetics Store
  2. Pharmacy

Information provided by various external sources

Discover Elevatione by Salvador Dali, a boutique cosmetic line inspired by the famous artist. From luxury makeup, to anti aging creams and moisturizers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

775 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely wouldn’t hesitate to…

Absolutely wouldn’t hesitate to recommend this place. Customised treatments according to the skin type and thoroughly enjoyed the services.

15 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Saranya,

Thank you for your lovely review and your recommendation!

Look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Today I had appointment with Valentina…

Today I had appointment with Valentina .I’m very happy and relaxed after the treatment which was very professional.Valentina she has very professional customer service she gave me excellent knowledge on the products and treatment.I am feeling very happy and i will be back any time soon .

15 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Agnieszka,

Thank you for your lovely review. We are delighted to hear you enjoyed your visit at Elevatione Time Stops and felt relaxed after your treatment. Our aim is to provide you with the best possible service and advice for you and your skins' needs.

Look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Today l have appointment with Valentina…

Today l have appointment with Valentina the treatment went very well, l highly recommend her to anyone who is interesting in looking after your Skin… she is great very good professional.

14 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Thank you so much for taking the time to write us such a lovely review! We are glad you enjoyed your time at Elevatione Time Stops with Valentina.

Look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Valentina was very knowledgable and I…

Valentina was very knowledgable and I felt very well looked after.

13 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Anna,

Thank you for taking the time to leave us some feedback! We're glad you've enjoyed your time at Elevatione Time Stops.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Today I had appointment with Valentina

Today I had appointment with Valentina. The session went well and she has been explained about product and treatment clearly. I feel that my face is smoother and I am happy with my treatment and all the service. Even the receptionist was very polite.

13 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Sumaree,

Thank you for your lovely review. We are delighted you feel this way. We pride ourselves on providing the best possible treatments that are bespoke to each client so it's great to hear such positive feedback.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

I had a lovely time with Valentina

I had a lovely time with Valentina. She was very knowledgable and helpful explaining the whole treatment and how it works.

12 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Antje,

Thank you for your lovely review! We are so pleased to hear you enjoyed your visit.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

I had a H2O glow treatment with Khadi

I had a H2O glow treatment with Khadi. She is really lovely and professional, explained all the detail with me carefully. The equipment they use are absolutely very advanced, recommend the treatment

11 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Shin,

Thank you for your lovely review! We are so pleased to hear you enjoyed your visit.

Our aim is to always create bespoke programmes for our clients to ensure optimal results and we're delighted to hear you were happy with Khadi's advice and expertise.

Elevatione Time Stops Customer Service Team

Rated 3 out of 5 stars

Thank you so much Vitoria for the great…

Thank you so much Vitoria for the great time I had. I felt amazing after treatment. I will see you again.

11 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Anna,

Thank you for your feedback! We're glad you enjoyed your treatment! Every clients opinion matters to us, please let us know how we can improve our services by sending us an email at customerservice@elevatione.com.

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Was seen today by Valentina

Was seen today by Valentina, i was anxious at first and unsure about the procedure . She was very welcoming, friendly and bubbly. She is well experienced and knowledgeable when talking me through the treatment and about the company. She answered all my questions confidently which put me at ease and the result was truly amazing. I am happy that i had her and happy to join the Elevatione family.

She is a great asset to the company. xxx :)

10 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear P. Engele,

Thank you so much for sharing your feedback with us! We're so glad to hear that you've enjoyed your time at Elevatione. We hope you enjoy your VIP Treatments!

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Victoria

Victoria
Was an amazing Therapist. Very knowledgeable and made sure I was comfortable and understand everything she was doing throughout my treatment. I have the H20 Glow facial and even just after one I could see a difference straight away. Will definitely be coming back to take care of my skin!

Thank you Victoria x

10 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Charlene,

We are so glad to hear that you feel this way! We hope you enjoy your results and we look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

I had a fantastic time at the clinic

I had a fantastic time at the clinic. My therapist Valentina was really sweet an knowledgeable. She was able to address my skin concerns and to recommend me treatments for them which I would seriously consider.

10 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Euphoria,

We are so glad to hear that you feel this way and have enjoyed your treatment with Valentina! We hope to see you in the future!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

I have 2 times with Daniela and I had…

I have 2 times with Daniela and I had incredible treatment which is called nano fractional. It’s little bit uncomfortable but she makes me relaxed and feel absolutely safe. She’s a very good therapist and kind person. Highly recommend this lady to everyone who’s looking to improve their skin expectations. Looking forward to my next treatment only with my therapist Daniela.

9 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Sylwia,

Thank you for your feedback and recommendation. We are glad to hear that you've enjoyed your treatment with Daniela. Looking forward to seeing how much more improvements you will see!

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

I had a lovely treatment service done…

I had a lovely treatment service done by Wiryani ,she gave me one of the best customer service I have experienced and even gave me a lovely head massage as I was suffering from headaches. Also received good advice on how to treat my skin and recommended skincare products and treatments that will be beneficial for my skin type. She is truly a gem!

9 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Frederica,

Thank you for your lovely review! We are so pleased to hear you enjoyed your visit.

Our aim is to always create bespoke programmes for our clients to ensure optimal results and we're delighted to hear you were happy with Wiryani's advice and expertise.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Super Elevatione H2O Facial with Valentina

I am very impressed with my first Elevatione session with Valentina, who took the time to explain the Nono-technology used in delivering the treatments deep below the skin's surface. It makes such a difference when one understands a process that makes logical sense and as a result, I have booked a package of future sessions, with the intention of booking further treatments to maintain this super facial.
The therapist makes all the difference and I am grateful for the short relaxing nap.
Thank you Valentina x

9 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Thank you for your lovely feedback! We are delighted you feel this way. We pride ourselves on providing the best possible treatments that are bespoke to each client so it's great to hear such positive feedback. We have passed on your feedback to the team.

Look forward to seeing you again soon.

Many thanks,
Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Just had a wonderful treatment with…

Just had a wonderful treatment with Valentina. She is so knowledgable and a great therapist with a lovely energie. I’ll be back.

8 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Ildiko,

Thank you for your feedback. We're delighted to hear that you've enjoyed your treatment.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Today I have appointment with Valentina…

Today I have appointment with Valentina she is the best!⭐️⭐️⭐️⭐️⭐️

8 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Toma,

Thank you for your lovely feedback, we will pass your kind words over to Valentina.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Wiryani gave me amazing treatment

Wiryani gave me amazing treatment, she explained to me what is the best for my skincare needs at the moment, also explained what l need in further for my skin care to get the best benefits and improvement. I’m very happy with Wiryani service . I will strongly recommend her as professional skin care.

8 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Ana,

We're so glad that you're enjoying your VIP treatments with Wiryani! Thank you for the recommendation.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 1 out of 5 stars

I burst in to tears when I left…

I burst in to tears when I left the “salon”.

An ad popped up on Instagram. Seamed like a good deal, so I called and booked. After reading the reviews on Trustpilot I called to cancel. I was somehow convinced the bad reviews are from another salon that no longer exists. I didn’t quite believe it, but the guy on the phone was lovely, so I thought I will give it a go. Of course, after reading the reviews, I thought I am prepared but oh God was I wrong.

One star is for the girl (I will not name her, as I believe she is just doing what she is told) who clearly memorized all the materials from the training manual. She started the speech by saying she is the best one there, number one and I will be in good hands. One by one I was told how much is wrong with my skin. It all felt like a bulldozer was going over my positive thoughts and emotions. The speed she was laying it all on me was incredible. None of that was personal. None. It was like everything was from a handbook and she had a time limit to say it. I was of course presented by a solution. Series of treatments that would cost me £2000. £150 a month would be the plan. Or £1500. My choice of course.

When the treatment started, I was told numerous time, that due to how bad my skin was, she would not be able to use most of the products and equipment on my skin for the facial. Every time she put something on my face, she warned me saying it will tingle, even though it never did. It all seemed very careless.

Bottom line is- no matter what someone’s skin is like, or their concerns, OMG make it at least sound personal. Have a little compassion. Not everyone can afford £2000 treatments, but those peoples still deserve some respect.

Even though I thought I was prepared for it all, it somehow still seamed brutal. For someone who rarely cries, I was holding back tears in the treatment room, as she kept repeating what I have already heard. I simply could not hold any longer when I left the salon. And no, it is not a clinic, as much as they would like to say it.

I am not saying the products would not work, or that the treatments they offer are useless. Not at all. Simply sharing my experience and opinion that the sales procedure is awful and if you do decide to go, I hope you will be luckier than I was. Good luck.

7 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Antra,

We value all of the feedback we receive from clients who have had a genuine experience with us, as a company that is always striving for the highest standard of service we always endeavour to listen to our clients and continuously improve.

Could you please kindly contact our customer service team at customerservice@elevatione.com in order to discuss further your matter and hopefully come to resolution.

Rated 5 out of 5 stars

My second treatment session was amazing

My second treatment session was amazing
Daniela was an amazing therapist
She made me feel good and young again

Thank you

7 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Fay,

Thank you for your lovely review! We are so pleased to hear you enjoyed your visit.

Our aim is to always create bespoke programmes for our clients to ensure optimal results and we're delighted to hear you were happy with Daniela's advice and expertise.

We look forward to seeing you again soon!

Elevatione Time Stops Customer Service Team

Rated 5 out of 5 stars

Had an amazing facial with Patrice…

Had an amazing facial with Patrice today. Super relaxing. She is an excellent Aesthetician. And you just know you are in the best hands. She is the best and very professional. Thank you and can’t wait for my next appointment.

7 November 2021
Unprompted review
Elevatione Time Stops logo

Reply from Elevatione Time Stops

Dear Vin,

Firstly, thank you for taking time to write a review. We are delighted to hear you enjoyed your visit at Elevatione Time Stops. Our aim is to provide you with the best possible service and advice for you and your skins' needs.

We have shared your kind words with Patrice and hope to see you soon!

Elevatione Time Stops Customer Service Team

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