eletriclife.com Reviews 

376
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers had a great experience with this company, often sharing wonderful feedback about their purchases. Consumers frequently mention that orders arrive quickly and safely at their doorsteps, while the items are well manufactured, robust, and look fantastic. People also appreciate the simple setup process, helpful customer support when questions arise, and overall smooth transactions from start to finish. However, some reviewers were not happy with delivery delays, tracking issues, and extended waiting times for their packages to finally arrive. A few customers also noted receiving incorrect products, wrong colors, or sizing mistakes that did not match what they originally ordered.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive on time and match their... See more

Quality

Users describe positive interactions with quality, noting that the items arrived in great condition and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Consumers experience mixed feelings regarding their purchases, as while some reviewers praise the quick... See more

User experience

People report ambiguous experiences with user experience, as some consumers found the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering process was easy and clear Feedback and follow up from company was very good Product quality and as described was very good. Delivery was very poor. Issue may be with FedEx and not the com... See more

Rated 5 out of 5 stars

I ordered a personal, folding heavy-duty shopping cart on a Monday evening of Thanksgiving week and received it at my doorstep by Saturday morning. I never heard of this company before and had my dou... See more

Rated 5 out of 5 stars

The chairs were delivered on-time. Insulation instructions were accurate. No miss marked pieces. About 1 hour for the first chair. 2nd much easier. We bought these chairs to match 2 broken chairs.... See more

Rated 5 out of 5 stars

Customer Service deserves 5 stars! I misspelled my email for my order information. It was corrected via email communication so I can now track my order! I will update when the gift gets opened at Chri... See more


Company details

  1. Appliance Store

Written by the company

Eletriclife.com is the place to enjoy a better electric life every day! We aim to offer the latest and practical electric products at the very best prices to help make life better. From Household Appliances to Indoor Exercise & Fitness and Massage & Relaxation products, our store span an extensive variety of categories so that you'll always find exactly what you're looking for at a price that won't break your budget. Our goal is to provide our customers with excellent pricing, beautifully thoughtful & long-term valuable products, fast shipping, and top customer service to create a buying online shopping experience like none other. Our order shipping directly from the US warehouse, and in most cases, it only takes 3-5 business days to be delivered. If you have any problem with your order, you can email us at: customer@eletriclife.com.


Contact info

4.0

Great

TrustScore 4 out of 5

376 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(376)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

BeWARE! I purchased a 9x17 portable garage

I purchased a 9x17 portable garage in June. When having it put together ONE pole was incorrect. I contacted the company who asked if I could "fix it and use it anyway".
It was not possible to make a male/female pole with out compromising the integrity of the pole. They offered to send me $30 as compensation. I informed them I was $300 out of pocket bc of the delay with the workmen. They then said "bc of logistics" they were unable to send just one pole bc "it's too long" Trustpilot asked for a review at this time and I gave a negative, based on the interactions. Electriclife emailed stating the would not send the pole until I removed the review. I did. Instead, they sent an entire box of poles. The entire structure is flimsy, even bolted into concrete pads. I will NEVER deal with this company again. They can only be reached by email and instead of helping me, I now have an entire box of poles, and they blackmailed me to get those!

21 June 2024
Unprompted review
eletriclife.com logo

Reply from eletriclife.com

You feedback on Jul 10 that the parts you received were faulty, we have resolved the issue for you on July 15 by resending you the package. As the size of the part you need to send separately as a replacement is too long, and we have a limitation on the length of the part when we send out the parts, so we resent it to you. If you receive the resend package has any quality problems, you can contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 5 out of 5 stars

I received a broken product

I received a broken product. Eletriclife has graciously told me I do not have to return it and they refunded the purchase price. I'm grateful because it would have been a huge hassle for me. Customer service was very responsive and in a matter of a few days, the issues were addressed. I will order again from them in the future.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Products arrived quickly

Products arrived quickly. Had to return due to not working for my application. Customer service was excellent with a full refund minus shipping, of course. Would highly recommend.

1 July 2024
Unprompted review
Rated 2 out of 5 stars

I didn't get my air conditioner 3 days…

I didn't get my air conditioner 3 days late

27 May 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, we checked by checking the delivery time of your package and it was delivered during normal business day hours. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 5 out of 5 stars

Electriclife is an awesome company

Electriclife is an awesome company. They standout in their customer service and stand behind their products. I had to contact one of their representative for help with an issue I was having. This representative went out of her way to help me. I had had some health issues and this representative from Electrilife emailed to check on how I was doing. They truly care about their customers. This is why I give them five stars.

Darrell Bonjour

13 June 2024
Unprompted review
Rated 1 out of 5 stars

Customer service is terrible

Customer service is terrible. If you have an issue with a purchase, your only form of communication is through e-mail and you need to send photos and video and have to ship it back at your cost. The customer service phone number is to the shipping house and they will not answer any questions. I finally gave up, but will never purchase from this company again.

20 May 2024
eletriclife.com logo

Reply from eletriclife.com

Dear customer, I checked that when you contact us, we have responded positively to you. We need you to provide photos or videos in order to have a clearer understanding of the issue with your product and help you solve it. If you have any questions, please contact us at customer@eletriclife.com. Your understanding will be highly appreciated.

Rated 4 out of 5 stars

Great all terrain walker for outdoor activities

The walker arrived quickly and was very easy to put together. The reason we bought it was so that my handicapped father had a more all terrain walker to use gardening and outside. It works great and he loves it! The reason I only gave it 4 stars was the tires went flat the first day. We took it to a local tire shop and had the tires treated like they were bike tires and they have been working great ever since. It also is easier to fold up and pack along.

20 May 2024
Rated 5 out of 5 stars

The wheelchair/walker is wonderful

The wheelchair/walker is wonderful and exactly as described. It was very easy to assemble. It is lightweight and folds up easily and conveniently for storage when not using. Shipping was quick and it was delivered right to my door.

24 May 2024
Rated 5 out of 5 stars

Great looking😊👍👍

Arrived quickly. Assembly was easy.
Only issue was the adjustment of the handles. The push buttons were hard to push in enough to raise the handles. Also you could only raise it one position at a time. Don’t know if you can make it where you pulled from the outside rather than pushing a small button.
Great looking walker😊👍👍👍👍

21 May 2024

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