Often reaching out for customer support is less than ideal.. normally don't get a person your get a half baked AI. This company does it right.. easy routing, then when I get to an actual person they... See more
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I was contacted by Oscar to renew my service. Because I am no longer using my website I didn't need to renew. I cannot express how pleasantly surprised I was by his response when I mentioned I wi... See more
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Every time I've reached out, I've received excellent service and genuine help from Elementor. Their team is truly fantastic, they respond so quickly, and they've helped me with every question and r... See more
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What a wonderful team at Elementor. Excellent, prompt and high level support every time I make contact. Oscar is brilliant! I could not have asked for better support. I am not a web developer and... See more
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Company details
About Elementor
Written by the company
About Elementor
Empowering the Web’s Creators
THE #1 NO CODE DRAG & DROP WORDPRESS WEBSITE BUILDER POWERING OVER 17M WEBSITES WORLDWIDE, NOW WITH AI.
Whether you’re launching a side project, building a business, or showcasing your portfolio, Elementor gives you the freedom to create, design, and manage your online presence just the way you envision it.
With our powerful tools, you can customize every aspect of your site, sell products and services, and grow your brand with advanced marketing features without writing a single line of code.
At Elementor, we believe your website should reflect your unique ideas and aspirations. That’s why we’ve built a platform that lets you bring your vision to life—no matter how big or small. Your vision, your website—built with Elementor.
Our Main Features Include:
- Intuitive Drag-and-Drop Editor: Seamlessly design and customize your site with a powerful, easy-to-use Editor.
- Advanced Theme Builder: Control every part of your website, from headers and footers, single post, product, 404 pages, and more with our comprehensive theme-building capabilities.
- WooCommerce Builder: Create a fully customized online store, manage your products, cart, checkout and more, all within WordPress.
- Global Widgets: Save and reuse your design elements across multiple pages, ensuring a consistent and professional look.
- Integrated Marketing Tools: Enhance your site’s visibility and reach while creating the most converting Landing Pages, Popups, and Forms.
- Responsive Design: Ensure your website looks perfect on any device with automatic mobile optimization, or customize it further to perfectly match the experience you want to facilitate.
- AI-Powered Tools: Revolutionize the way you build websites with Elementor AI, a native AI integration. Create complete sections, original text, code, and images instantly, or reference another website to recreate its layout in your website.
- 24/7 Support: A dedicated support team ready to help you with any challenge, anytime.
Elementor eCommerce Solutions:
Elementor’s powerful eCommerce tools, seamlessly integrated with WooCommerce, empower you to sell anything, anywhere, with complete control. Manage your products, customize your store, and optimize your marketing efforts all within the Elementor interface. Whether you’re building a small online boutique or scaling a large eCommerce business, Elementor’s flexible and robust infrastructure, paired with WooCommerce, ensures your store delivers a seamless shopping experience, remains secure, and performs reliably even as your business grows.
Take Your Website to the Next Level With:
- Custom CSS: Add advanced styling and animations to make your site truly stand out.
- Global Colors and Fonts: Maintain brand consistency across your site with global settings.
- Role Manager: Delegate design tasks while maintaining control over your site’s most important settings.
- Third-Party Integrations: Seamlessly connect with popular marketing, CRM, and email tools.
Elementor Page Builder Plugin
The #1 WooCommerce Builder
Inspiration By Real Elementor Users
WordPress Hosting By Elementor
🌍 Join our Global Communities
Join a global community that helps each other achieve their goals.
- Discord Community – Topic and language-specific channels, plus Ella, an amazing AI helper, ready to assist you.
- Facebook Community – Over 150K+ members, offering support, advice, feedback, and tutorials.
- GitHub Community – Get information about releases, request features, or report a bug.
- Elementor Addons, Themes, and Kits Themes and Kits – created specifically for Elementor.
- Learn valuable insights and techniques from our YouTube Channel.
- Access our Academy and Help Center – Find guides, tutorials, and resources to answer your questions and boost creativity.
- Show your support by rating us on WordPress. Your feedback fuels our growth! 🤗
- If you have questions or need support, visit the Plugin's Forum. Elementor Pro users can get 24/7 premium support, or visit Elementor Website Builder.
Create Websites, Design Your Future
Written by the company
- Join our community of 8M+ professionals who build websites, collaborate, and grow together with the #1 web creation platform for WordPress.
Contact info
Tel Aviv, Israel
- elementor.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nick was extremely helpful in resolving…
Nick was extremely helpful in resolving my purchase issue. He was patient, knowledgeable, and guided me clearly through the entire process. I truly appreciate his prompt support and professionalism. Excellent customer service!
12 May 2026
Reply from Elementor
We're happy to learn that our team member was helpful, patient, and knowledgeable in resolving your purchase issue. We appreciate your recognition of their prompt support and professionalism!
good service
13 May 2026
Reply from Elementor
Thank you for your feedback! We’re glad to hear you had a good experience with our service.
Reply from Elementor
We appreciate your feedback and are so glad our support was fast and effective for you. Thank you for taking the time to share.
I have been charged for a subscription…
I have been charged for a subscription that doesn’t exist, so I can even cancel it. The support chat is not helpful and you can’t close it because you won’t get a reply! Waste of money
12 February 2026
Unprompted review
Reply from Elementor
We’re sorry to hear about this experience. Being charged for a subscription you can’t find or cancel is understandably frustrating, and we’d like to help get this checked properly.
Please contact us at feedback@support.elementor.com
with the email used for the purchase and any charge details you have, so our team can investigate the subscription and support interaction.
Thank you Angel!
I recently chatted with an agent, Angel, about an issue I was having on my site. They were so kind and helpful, and the issue was resolved quickly.
I hugely appreciate the help and support I received and cannot compliment Angel enough.
12 May 2026
Reply from Elementor
We're happy to hear that the agent was so helpful and kind! We hugely appreciate you taking the time to leave this positive feedback. Thanks for letting us know.
Service was great
Service was great. Website fixed with the license promptly. The team Maricar and patrick responded quickly
12 May 2026
Reply from Elementor
We're happy to hear that our service met your expectations! We appreciate your positive feedback regarding the prompt resolution and quick responses.
Reply from Elementor
We appreciate your positive feedback and are happy to hear about your great experience with our team member!
Reply from Elementor
We're glad you were satisfied with our prompt and professional service. Thank you for your feedback; we appreciate it!
Reply from Elementor
We are so happy to learn that our assistance was beneficial and prompt! We appreciate you sharing your experience with us.
Very friendly
Very friendly, great knowledge and willingness to help. Best experience that solved my issue easy.
9 May 2026
Reply from Elementor
Thank you for your kind words! We’re really glad to hear you had a great experience and that your issue was resolved easily. We appreciate you taking the time to share this.
Reply from Elementor
Thank you for sharing this! We’re glad our support team was able to solve your problem and help you move forward.
fantastic support!
6 May 2026
Reply from Elementor
Thank you for the great feedback! We’re glad to hear you had a fantastic support experience and really appreciate you taking the time to share it.
Feels like they care.
I’ve gotten prompt and good responses to all of my “get set up and going questions and issues” from the crew at Elementor. I feel like I made a good choice going with them.
6 May 2026
Reply from Elementor
Thank you for sharing this! We’re really glad to hear the team has been responsive and helpful while you’ve been getting started. Setting things up always comes with questions, so it’s great to know you’ve felt supported throughout the process. We appreciate your trust in Elementor and are happy you feel confident in your choice.
Maricar was very helpful and knew what…
Maricar was very helpful and knew what the issue was and how to solve it, as well as ensuring me it's something they're aware of and actively working on fixing. The automatic AI chatbot before that though was actually awful and should be removed from the site.
6 May 2026
Reply from Elementor
Thank you for taking the time to share this. We’re really glad Maricar was able to quickly identify the issue and help you through it while also keeping you informed about the ongoing fix.
We also appreciate the honest feedback about the AI chatbot experience. We understand how frustrating it can feel when you’re trying to get help and the initial interaction doesn’t meet expectations. Feedback like this is valuable and helps us continue improving the support experience overall.
Thank you so much for your wonderful…
Thank you so much for your wonderful support. You've been a huge help, and you've made everything so easy.
5 May 2026
Reply from Elementor
Thank you so much for the kind words! We’re really happy to hear the support experience has been helpful and easy for you. Your feedback means a lot to the team, and we truly appreciate your support.
Great Customer Support
Ann from Elementor was very helpful in troubleshooting an issue I was having on my site regarding account licensing and resolved it promptly. I appreciate their support and customer service. and great communication!
4 May 2026
Reply from Elementor
We are glad to hear that your issue was resolved quickly! We appreciate your positive feedback about Ann. Thank you for sharing your experience.
I had the answer to my issue quickly…
I had the answer to my issue quickly and it was resolved right away.
5 May 2026
Unprompted review
Reply from Elementor
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it a lot!
Excellence support team
Elementor Tech Support was very helpful (patient and courteous at the same time) - excellence support team.
5 May 2026
Reply from Elementor
We're glad to know that our support team assisted you effectively. Thank you for sharing your positive feedback with us!
Great and very prompt support
5 May 2026
Reply from Elementor
We're so glad our support was great and fast for you. Thank you for sharing your positive experience with us!
From Brand Ambassador to Deeply Disappointed: A Farewell to Quality
I am writing this with a heavy heart, as someone who was once one of Elementor’s most vocal and enthusiastic supporters. At one point, I believed in this product so much that I served as a testimonial for Elementor, appearing on their official website to advocate for the tool. Today, however, that pride has turned into profound disappointment.
Over the last few years, I have watched the software's quality decline steadily. While the team continues to push out new, flashy features, the foundation is crumbling. Incalculable bugs remain unpatched for months, and the code has become increasingly bloated, leading to sluggish page speeds that are difficult to optimize. It feels as though the pursuit of "more" has completely overshadowed the commitment to "better."
The breaking point came recently when a technical glitch locked me out of my own account for over 24 hours. As a professional, being unable to access my tools meant my work was completely paralyzed.
The technical support is effectively nonexistent. Despite providing detailed reports and screenshots, my tickets often go completely unanswered. It is disheartening to feel invisible to a company you have championed for years.
I currently hold the top-tier "Agency One" plan, but I can no longer justify the investment. It simply isn't worth the cost. I will be downgrading to the lowest possible profile upon renewal, solely to maintain my existing licenses, but our journey with Elementor ends there. We have officially decided to stop using Elementor for all future projects.
To my fellow developers and agency owners: be cautious. This is no longer the high-quality product it used to be. It is a sad realization, but Elementor has lost its way, and more importantly, it has lost the trust of its most loyal users.
4 May 2026
Unprompted review
Reply from Elementor
Hi,
Thank you for sharing your review. Given your history with Elementor, including the fact that you once publicly supported us, it’s genuinely hard to read how far your experience has fallen.
Being locked out of your account for over 24 hours is a serious disruption, especially when your work depends on it. We also hear your concerns about stability, performance, and support tickets that haven’t been answered properly.
We’d really like the chance to look into this directly. Please reach out to us at feedback@support.elementor.com
with your account details and any ticket references, so our team can review what happened and follow up properly.
Thank you again for the years of trust you placed in Elementor. We don’t take that lightly.
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