Element Karbon Reviews 552

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love my Element Karbon leggings - they're the only brand I've found with consistent fit. It's so annoying if you're trying to go for a run and have to keep hoicking your leggings up. I've never... See more

Rated 5 out of 5 stars

This is the 2nd item Ive bought from Element Karbon as quality and price is important to me and I've found both items definitely value for money. The quality is excellent and each item is unique in c... See more

Rated 5 out of 5 stars

I have been wearing Element Karbon leggings (14-16 and now 12-14) for about 2 years now and cannot recommend them highly enough. I absolutely love the styles, colours and the fit. I've tried other leg... See more

Rated 5 out of 5 stars

It’s been a while since I put on some gym clothes and said holy cow these feel amazing, until I discovered Element Karbon, the quality of the fabric is superior and the cut is extremely welcomed (post... See more

Company details

  1. Activewear Store

Written by the company

Exmouth-based activewear company supporting you on your fitness journey.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best leggings I have ever worn

The best leggings I have ever worn. Fabulous quality and they fit so well, and the high waist gives them a very flattering shape and fit. The range of colours and designs are great - I have three pairs and I will defo be ordering more!

8 March 2024
Unprompted review
Rated 1 out of 5 stars

The coat that was sent was the wrong…

The coat that was sent was the wrong one. I sent it back same day and said I needed it in 6 days time I was assured it would be sent out next day after chasing twice finally got a reply and it was sent but arrived too late for what I needed it for. No apology just we have sent it first class! Not a great experience TBH

26 February 2024
Rated 5 out of 5 stars

Quite expensive but worth every penny!

Quite expensive but worth every penny! The warmest, most striking coat I have ever owned. Amazing colours and gorgeous warm fleecy lining. I've been wearing it for cycling to work and they can certainly see me coming!! I will be using it for sea swimming when it warms up just a little. In fact, I think I'll be using it for everything. Totally recommend.

26 February 2024
Rated 5 out of 5 stars

Perfect company perfect product

Was kept informed of dispatch and delivery process. When coat arrived it was perfect! Came just before a holiday and has kept me warm and cosy on our daily outdoor activities. Absolutely thrilled with it.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Well worth the pre-order wait times

Well worth the pre-order wait times! Such amazing quality and gorgeous design. So warm and comfortable to wear. Make sure you use the size chart to ensure you are ordering the correct size. Absolutely over the moon with it!

16 February 2024
Unprompted review
Rated 3 out of 5 stars

Watch out for return costs!

Order an XS EKOSYS coat which was beautiful but absolutely huge.
I have had to return the coat which be warned has just cost me £12 to send through Royal Mail! I’m not happy.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

My robe I ordered was on pre order and…

My robe I ordered was on pre order and was told a expected date. Too my surprise I got 2 days early which was amazing. Just in time for my son football practice. Kept me warm and dry. So happy with the coat. I love it so much.

25 January 2024
Rated 5 out of 5 stars

OMG I Love my EKSOY!!!

OMG I Love my EKSOY!!!!
I kept putting it off ordering one. But I’m so glad I did. Great quality and lovely design. I wish I’d got it last year.
Re sizing, go off the guide. They are massive, which is great as I wear think clothes, including hoodie underneath.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Just so me!

I ordered my Ekosy in Rainbow Zebra, and when it came I loved it, but I had miscalculated the size - I needed smaller.
Contacted Element Karbon, and had a lovely email from Kirsty explaining what to do. Returned the garment, and had the correct size sent to me by return mail.
Really impressed with the quality of the garment. Love the colours - just so me! Trust their size guide, it is correct, and Element Karbon kept me posted by email all the way through the process.
Definitely will be ordering again!

29 January 2024
Rated 5 out of 5 stars

Love my coat

Love my coat.
So comfy and warm.
Best investment I made.
I should have got a size smaller but I’m still really happy with the coat.
Thank you!

28 January 2024
Rated 5 out of 5 stars

Fantastic

Really prompt dispatch and very supportive service. I bought it for my wife, who absolutely loves it and uses it as an everyday coat, be it shopping, dog walking, or commuting to work.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service / aftercare

I bought my dry robe on pre order last year,it was gorgeous. I didn't get to wear it much as it came in nearly summer.i recently noticed the seem was coming undone on the arm. I messaged and they immediately agreed to swap for a new 1. Even agreed to swap the print and size for me. Free return of old coat too. Great service

9 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look