elefant.ro Reviews 

They had to send me the books between 6-18 December. Today is 23 December and i didn't get anything!

It’s a scam. They sell products they don’t even posses. Ordered two books, one received after 1 month and a half and the other one never received. Never trust this website, it’s a scam.

Very ignorant staff. I had a problem with delivery and my gmails have been ignored multiple times. One of my books is also flawed. It has pages turned upside down.

I reactivated my Trustpilot account just so I can write this review.

Really long delivery times but they are still late with the delivery. The contact phone number is disconnected 5 days before Christmas. Email response time is a week.

Needless to say I will never buy from them again.

Medieval delivery terms (35 days) and even those overdue. Arrogant customer service with zero willingness to act!

Fake promotions. The prices are different from listing pages and product pages, of course in listing pages prices are lower, when you add to cart a product, the price is higher, this is very bad.

Do NOT buy from this company! I used to buy books from them all the time, so it’s unacceptable for this to happen. I ordered 9 books and paid for them. However when the order came I only received 8 books. I tried to communicate trough costumer service and let them know about the mistake. I also sent them all the evidence needed with receipts and photos included but they still didn’t want to send me the book or the money for that particular book! They simply ghosted me! They transformed an old customer into a never-again customer.

The worst. No update on my order for more than a month.

I bought a book and payed online
A month and a half has passed and no messages from them and can’t contact them whatsoever
Please don’t buy from them

Ordered books in a bigger batch some were local to my country, some were foreign, I have yet to receive the foreign books one month later, I wrote an email and they estimated they will get back to me in a week's worth of time. This whole situation could have been avoided if I could access my order's information but I can't due to not having an account.

I ordered 3 products who should come in 3 days and one month later the products are not here yet

I purchased a 500 ron voucher which was invalid.after chasing them to see what was wrong,they finally sent me another voucher which was also invalid. I made a complaint with anpc.

I ordered an AC, asked them before if they have it and said yes. I pay for it (almost 1500euros) and then they cancelled after 1 week. After payment I called and told them that the installation guy will go in vacation and to tell me on the spot so I could order from somewhere else. The reason was that they don't have it in stock but when I called their distributor he said that they have it just with other price. So they didn't respect their commitment and wanted to make extra money. I also contacted Romanian consumer protection.

I orderd a watch and two books on the 19th as a gift for Christmas for my fiancee, at the moment of the order there estimated delivery date was 22-23rd of December, i placed the order and later that day when i checked the comfirmarion for my order (wich they did) my watch delivery date was between the 4-8th of January, i called them and asked them to cancel my order, the lady whom i spoke told me she can't cancel the whole order, only the watch.. ans the books will arrive on the 23rd, its the morning od the 25th, books did not came ( thanks Elefant.ro) for ruining my Christmas present, i order once before from them 4 yeara ago, i was very disappointed.. but now, now im furious, don't mke this mistake as i did.
Oh and they still did not refund my money for the watch!
I would give less then 1 star if i could.

I have ordered and payed for a watch and other things and after 1 week they sent an email that the watch is not in stock anymore. They did not tell me what will happen with the money I sent to them or if the order will come with the other products without the watch. I needed to write emails to them and speak on the phone multiple times and this is still in process. The worst experience from buying online I ever had.

I ordered a book and after almost 1 month of ordering it they said that it wasn't in stock anymore.I will never in my life order something from this site.I advise everyone to do the same.

First, they didn't deliver a book claiming that the address was incorrect when I had orders in the past from elefant.ro coming to this address. After a 2 week delay, the order came. Then I made an order for a book on stock and after one month it is still not delivered. This service is really bad.

Order came 2 weeks late and it had the wrong books.

Horrible experience!

I still wait after 1 month to get my 3 books that was IN STOCK!!!!. I call them 3 times, every time they say that they don`t have more informations. I ordered from here jusst because i saw that the books are in STOCK. Don`t buy from them! Also now on the website the books are with 2 days delivery time!