Electronic Express - Website Reviews 200

TrustScore 4 out of 5

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more

Company replied

Rated 5 out of 5 stars

It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Ver... See more

Company replied

Rated 5 out of 5 stars

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... See more

Company replied

Rated 4 out of 5 stars

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

Company replied


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Website

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States

  • 1-888-257-7500

4.0

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Easy to buy the product

Easy to buy the product, difficult to coordinate with shipping and customer service.

30 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback. Your review has been forwarded to our customer service manager to find the source of your frustration.

Rated 5 out of 5 stars

Exactly what I was seeking

Exactly what I was seeking.

Process would have been easier if I could have picked up at a nearby store.

25 March 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback on your online order! We do offer online pickup if the store has enough inventory. Hopefully the next product you're interested in has that option available.

Rated 5 out of 5 stars

It was easy to make the purchase on…

It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Very pleased with all aspects of purchase!!

25 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback on your order and delivery experience!

Rated 5 out of 5 stars

What more could I want?

Exactly what I wanted - at the best available price - delivered earlier than promised. It was my first experience with Electronic Express, and it was great.

23 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback on your order!

Rated 5 out of 5 stars

Easy and seamless experience shopping…

Easy and seamless experience shopping online. Ordered an item at a pretty good sales price, quick free shipping too.

23 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback on your online shopping experience!

Rated 1 out of 5 stars

They cancelled my order without any…

They cancelled my order without any further explanation.

19 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the review. Your review has been forwarded to our customer service manager so they can look into your situation.

Rated 5 out of 5 stars

Quick shipping!

I was looking for an item that had been discontinued and found it at Electronics Express online. I was thrilled with the speed of shipping and the reasonable cost for the item.

17 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the review on our selection and shipping speed!

Rated 4 out of 5 stars

The delivery lead was very friendly and…

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

17 April 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the detailed feedback on your delviery experience.

Rated 5 out of 5 stars

Great pricing

Great pricing. Willing to hold my items until my home is ready. Great communication and follow up.

21 March 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for feedback!

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery & great prices in everything

10 November 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for feedback!

Rated 1 out of 5 stars

The shipping was expensive nearly more…

The shipping was expensive nearly more than the items.
The items arrived incorrect and broken. I did purchase two discounted open items in addition to multiple NEW however “discounted items” description did not entail the item being 1. Broken 2. Package sticky with substance and granules stuck to it 3. Missing items

31 March 2026
Electronic Express - Website logo

Reply from Electronic Express - Website

Thank you for the feedback. Your review has been forwarded to our warehouse manager and buyer of our toy catalog for review.

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