Nice friendly help from online personnel. I found what I was looking for. Ordering process easy. Fast delivery. I had to return freezer however because it was defective. But pickup was quick. Only rea... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I think Electronic Express did a great job. But the shipping was horrible. After my purchase I received a tracking number and date for the delivery. I took time off work and waited several days. Then... See more
Company replied
Very happy with my purchase. The only issue was my frig was damaged when it arrived. I can’t say enough about your sales associates. They were great in trying to make it right and gave me a reason... See more
I have purchased from Electronic Express several times over the years. I like that they use Amazon shipping now instead of Fedex. I get stuff quicker (and tracking is much more accurate!) It was ea... See more
Company replied
Company details
- Electronics Store
- Appliance Store
- Computer and Accessories Store
- Computer Store
- TV store
- Washer and Dryer Store
About Electronic Express
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Contact info
418 Harding Industrial Dr, 37211, Nashville, United States
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
4.1
Great
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff.
1 December 2025
The price was great and fast shipping
The price was great and fast shipping. Highly recommend this company. Thank you!
18 August 2026
Purchase
ordering, pricing, and delivery were all great! Installation, not so great. They left me a mess to clean up!
17 August 2026
The store refused to sell me the item
The store refused to sell me the item that I purchased, a MacBook Air, because apparently it was locked to somebody else’s iCloud account so it shouldn’t have even been online for pick up in the first place. I purchased it, and then had to wait a week and a half to get my money back and fight a battle with them to get it back. Will never shop here again.
16 August 2026
Bought a computer online
Bought a computer online, you took my money out of my account at 8:30am . I live 1 hr away drove down and had to wait till 4:00 pm to get my computer! Once you pull money out of someone’s account the item they bought should be available! Not 8 hrs later! Will never buy online again from y’all!!!!
16 August 2026
Well because I was doing it thru Acima…
Well because I was doing it thru Acima you couldn't deliver it to the address that I put in and couldn't change location. And when Acima called to try and help me the girl on the other line was absolutely rude and disrespectful. Order was canceled and I am out of what I need. And I will not be getting it from you all when I look again.
15 August 2026
Got a great deal on a new refrigerator…
Got a great deal on a new refrigerator for my office. Electronic Express stayed in constant contact with me with delivery updates. Delivery guys were very prompt, personable and professional. Couldn’t have asked for a better experience!
19 August 2026
Delivery was Awesome.
Delivery was Awesome.. Store was VERY well maintained. Sales staff was GREAT.
14 August 2026
Very happy with my purchase
Very happy with my purchase.
The only issue was my frig was damaged when it arrived. I can’t say enough about your sales associates. They were great in trying to make it right and gave me a reasonable refund for the damage. I would definitely do business with u again!
11 August 2026
It has not shipped yet
It has not shipped yet. Label was created one week ago and the product still hasn’t shipped.
13 August 2026
Reply from Electronic Express
Thank you for the feedback!
It was a very good experience
It was a very good experience, from ordering online to picking up the microwave frrom the outlet store, with the help of the staff there.
8 August 2026
Reply from Electronic Express
Thank you for the feedback!
Reply from Electronic Express
Thank you for the feedback!
Reply from Electronic Express
Thank you for the feedback!
The couch actually has no warranty
The couch actually has no warranty. Electronic Express sends you to manufacturer and manufacturer says they dont work with the end customer, and Electronics Express then says there is nothing they can do. No warranty on an expensive sofa. Shameful customer service and absolutely malicious false advertising.
7 August 2026
Great fridge for the price
The delivery service was great, and a good fridge for the price.
25 July 2026
Reply from Electronic Express
Thank you for the feedback!
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