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electriQ Reviews 

18,374
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,300 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality and effectiveness, especially air conditioning units which are often described as life-savers during heatwaves. The ordering process is frequently highlighted as easy and straightforward, with many appreciating the clear product information. Reviewers also commend the fast and efficient delivery service, often noting that items arrived on time or even earlier than expected, sometimes with helpful notifications. However, some people experienced issues with delivery, citing delays, incorrect instructions, or problems with specific couriers like EVRI and DPD. A few customers also reported receiving products with minor damage or missing components, or found that some items, like universal sealing kits, were not as adaptable as advertised. Additionally, some reviewers were not happy with the noise level of certain

What people talk about most

Product

People report positive experiences with product, often praising their effectiveness, such as cooling bedrooms... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising prompt and on-time arrivals,... See more

Quality

Consumers find quality to be positive, with many praising products like air conditioners, dishwashers, and... See more

Service

Customers consistently note positive experiences with service, often praising the quick and efficient... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as simple, easy, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the universal window sealing kit, however, it’s not universal enough to fit all the way around my casement window. There’s about a 6” gap where it won’t stretch to Luckily, I can place it on... See more

Rated 4 out of 5 stars

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to... See more

Rated 4 out of 5 stars

Excellent air conditioning units, quick and easy to order. Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises. Also I get... See more

Rated 4 out of 5 stars

Good product information and feedback in relation to the delivery. Product arrived in a very good timeframe. Would have preferred that the delivery of the two products was from one courier as the fi... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.3

All reviews

(18,374)

1,299 reviews in the last 12 months

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Rated 2 out of 5 stars

Deflated disappointed & HOT…

Really not impressed with the AC unit so much so we will be returning it there’s barely any cold air coming from it; we get a better breeze from our rickety old tower fan; something is very wrong with the unit very very wrong I won’t even switch it on I’m that worried it’s not operating correctlyv

24 June 2026
Rated 4 out of 5 stars

Excellent air conditioning units

Excellent air conditioning units, quick and easy to order.
Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises.
Also I get an email saying im the manager of trade team we would like to help you open an account , again nothing comes of it, no call back , no email response.
Other than that , very good 😂

28 June 2026
Rated 5 out of 5 stars

Very efficient

Very efficient. Quick. Informative. Reliable.
Lots of information.
Very Happy with the way it was all handled.

25 June 2026
Rated 1 out of 5 stars

Did not remove old oven, though paid for.

I paid for removal of my old oven when the new one was delivered. This didn't happen and you refused to rectify this and made me have a refund instead. Appalling service, your mistake and now my old oven is sitting on my kitchen floor. Thanks guys, for nothing.

26 June 2026
Rated 1 out of 5 stars

Let down by EVRI

I’m very sorry to have to give one star as this is totally the fault of EVRI and NOT Appliances direct. Ordered Thursday for next day delivery. Got told Friday package was delayed then Saturday was also told package was delayed. I still haven’t received my package as of today (Sunday).
I’ve yet to contact Appliances direct as there is little they can do other than wait for it to turn up.

27 June 2026
Rated 4 out of 5 stars

Product turned up on time and was well…

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to use a proper core drill though as the182mm core bits a larger than normal but once installed and up and running its definitely worth the effort great product

28 May 2026
Rated 5 out of 5 stars

Good Fan. Fast delivery.

Fast delivery. The fan I purchased is excellent! Good value for money.
I had purchased the exact same fan 6 years ago and that is still working as well as it did when first bought. I now have two which has been a life saver in the current heat wave the UK has been experiencing. Defo recommend.

27 June 2026

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