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electriQ Reviews 17,851

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers had a great experience with this company. Customers frequently praise the delivery service, highlighting its efficiency, speed, and the helpfulness of the delivery personnel. Many found the ordering process easy and appreciated the clear communication throughout, with updates on delivery times. The products are often described as effective and of good quality, with many people expressing satisfaction with their purchases. However, some customers experienced issues with delivery delays or incorrect deliveries, particularly when paying for specific delivery dates. A few people also noted that some products were louder than expected or had issues with accessories not matching universal standards. There were also occasional concerns about product longevity and discrepancies in product descriptions.

What people talk about most

Product

People report ambiguous experiences with product, with some finding them effective and of good quality, such... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast delivery, good communication,... See more

Quality

Consumers find quality to be ambiguous, with many praising products as excellent, effective, and working... See more

Service

Customers had positive experiences with service, often praising the excellent communication, helpful staff,... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process, whether... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great delivery. Good product (electriq 14000 btu portable ac), wasnt expecting it to be that loud. Maximumbfan output will be very disturbing. Great to leave in bedroom or living room to cool the plac... See more

Rated 4 out of 5 stars

The product itself is brilliant when we unpacked and test it. 7K BTU is excellent for small room. slim, quiet, 2 speed function. it served its purpose. The delivery service DPD used by Appliance Direc... See more

Rated 4 out of 5 stars

It's quieter than other aircon, but "sleep" mode isn't. Seems to cool a small room reasonably fast. We have hinged windows, so I've had to vent through the gap and draw curtains to stop heat coming ba... See more

Rated 4 out of 5 stars

Placing an order during a normal working day worked smoothly. Subsequent communications and delivery went well. However this the second time I initially tried to place an order over a weekend. The... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Great quality and fast delivery

I am so impressed by the quality of the product (at such a reasonable price), and the speed of delivery.
The hob looks much more expensive than it was and really stands out in my kitchen.
Great communication regarding the delivery too.

30 May 2026
Rated 5 out of 5 stars

Initially I was given a 10 hour…

Initially I was given a 10 hour delivery window. I phoned to query this. A very helpful person looked into this. There had been a technical problem with the delivery company. However they were able to give me a three hour slot. The driver was on time and friendly.
Can’t ask for more. The appliance its self is fabulous.
Worked like a dream, literally, in our loft bedroom.

30 May 2026
Rated 2 out of 5 stars

Ordering From Appliances Direct? Consider Going Elsewhere...

Ordered online through Appliances Direct on Thursday and selected Friday (next day) delivery from their delivery calendar - items never arrived with no contact from the company. Rang the company on Saturday morning to be told items were definitely out for delivery today - they never arrived. Finally, items arrived on Tuesday afternoon. Not a professional outfit by any means, and I would advise going elsewhere to ensure your orders are delivered as promised. My invoice for 3 days' lost income is on its way to Mr Glynne...

24 May 2026
Rated 5 out of 5 stars

Niiiiiice

The product is good and was well packaged and delivered in good time and I was kept up to date with how my order was progressing, although most of this is due to the delivery company rather than electriq, but I suppose electriq chose to use that company so that was a smart choice.
A bit confusing I am asked to review electriQ despite having one of their items, an air conditioner, I did not order it from elecriQ i got it from appliances direct so shouldn't i be reviewing them?
My only issue, and its not really anyone's fault, i seem to have bought the last unit of that particular model and none of the accessories seem to be available anymore, I wanted to get the window kit to put the hose in the window but sold out and the same with the hepa filters, there may be another alternative but its not made clear if any of the other filters I looked at will fit on my unit.

30 May 2026
Rated 4 out of 5 stars

Delivery, quality and performance excellent but tricky to install.

Delivery was next day which was very good. Quality and performance of product overall is very good. However, the design of the 'chimney' section of the hood made it very difficult to install. The top section kept slipping out the runners on bottom section. Also, the carbon filters were tricky to install due to lack of space to get hands in. Very difficult to see the slots where filters slotted in.

29 May 2026

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