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electriQ Reviews 

18,384
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,309 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and effectiveness, especially air conditioning units which are described as life-savers during heatwaves. The ordering process is consistently highlighted as quick and easy, with many appreciating the clear product information and communication. Reviewers also commend the fast and efficient delivery service, often arriving earlier than expected and with good tracking and communication. However, some customers experienced issues with delivery, including delays, incorrect handling of removal services, or couriers failing to deliver on the promised day. A few people were dissatisfied with certain product aspects, such as short power cords, design flaws in fridges, or difficulties in getting products serviced by the manufacturer.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, praising good value,... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting promptness and the helpful,... See more

Quality

People report positive experiences with quality, with many customers finding products like dishwashers and... See more

Service

Customers consistently note positive experiences with service, praising the quick, helpful, and efficient... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent air conditioning units, quick and easy to order. Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises. Also I get... See more

Rated 4 out of 5 stars

Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to... See more

Rated 4 out of 5 stars

Good product information and feedback in relation to the delivery. Product arrived in a very good timeframe. Would have preferred that the delivery of the two products was from one courier as the fi... See more

Rated 5 out of 5 stars

I have used Appliances Direct several times over the years absolutely great service before and after I love the fact I can have it delivered to my Caravan 😁 The ElectriQ mobile Air Con unit 700BT... See more


Company details

  1. Electronics Manufacturer

About electriQ

Written by the company

SMART, SIMPLE, SAVINGS.

At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.

How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?

AWARD WINNING VALUE

It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.

WORRY FREE WARRANTY

Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.

TOP NOTCH SERVICE

Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.

HOW TO SAY OUR NAME...

(eh-lek-treek)

noun: The destination for savvy shoppers to get premium electricals without the premium price tag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.3

All reviews

(18,384)

1,309 reviews in the last 12 months

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Rated 5 out of 5 stars

Good choice of AC unit at a reasonable…

Good choice of AC unit at a reasonable price ( before the heat wave ). Used in extreme heat on fan and as AC unit . A bit noisy on the fan but does its job well. Easily manoeuvrable on wheels between rooms and set up as AC unit . I now have two electriQ units , one bought a few years ago , and am pleased with both .

17 May 2026
Rated 5 out of 5 stars

My air conditioner was delivered the…

My air conditioner was delivered the day after I ordered it, just in time for the heatwave. So thankfully me and my two dogs are nice, cool and comfortable in this extremely hot weather. Thank you so much for your exceptional service, much appreciated.

25 June 2026
Rated 4 out of 5 stars

We purchased the electriQ 401 Litre…

We purchased the electriQ 401 Litre 60cm Wide 60/40 No Frost Fridge Freezer - Stainless Steel. We have not had it fitted in our new kitchen yet so cannot comment on performance. However I love the extra space you get from the design and the look and styling is great. This provides far more space in both fridge and freezer than other similar produces.

22 June 2026
Rated 5 out of 5 stars

Such a useful piece of kit!

This is my second electriq humidifier. I am so pleased with the first for cooling the kitchen that I have bought a second for upstairs to help me cope with the incredible heat wave. They are brilliant!

25 June 2026
Rated 1 out of 5 stars

Terrible returns process for broken air conditioner

The air conditioner I ordered arrived and worked fine, if a bit loudly, for two days of occasional use. Then it started tripping the house fuse every time I turned it on, and they have failed to organise a return for almost a week now leaving me without an air conditioner in the heatwave. They don't respond in any kind of reasonable time frame, and will just ignore parts of your email they don't want to answer (like when are we getting a replacement, I still don't know) I suggest buying from someone else.

21 June 2026
Rated 1 out of 5 stars

Worked ok for one day and then stopped…

Worked ok for one day and then stopped producing cold air completely after 24 hours - the output air was barely as strong as someone blowing, luke warm air being produced.
Even though this was almost £400 it feels like a cheap Amazon knock off.

23 June 2026

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