Overall experience with elecart was good. Price were competitive with the market Only challenge was with delivery partner. Delay in picking up parcel by delivery team caused a week delay
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Anchor is an established and proven Brand that was not easily available in the Retail market locally. But the online store made me buy the exact product and in the shortest possible time. It was also... See more
Poor service and Poor response, My Material is not delivered in full quantity and all Cost is charges and taken from me. Now no response came from their side,, even after 1 month.
Excellent service. Order today and the shipment is ready for despatch within hours
Company details
Written by the company
Elecart is India's highly rated and reputed online platform for electrical and electronics products. In this world of revolution Elecart is delivering latest technology products and fully meets the customers expectation and aspiration. The online shop is managed by the highly experienced professionals who know the art of fulfilling customer expectation. Elecart, founded in 2021 and based in Kochi, Kerala, is a premier e-commerce platform specializing in electrical and electronic products, including tools and appliances. We have built a reputation as a trusted one-stop-shop for cutting-edge technology solutions. From fans, cables, and lighting to home appliances, tools, and automation products, our extensive range caters to the diverse needs of residential, commercial, and industrial customers.
Contact info
Puthencruz, Ernakulam, Kerala , 682308, Puthencruz , India
- +91 9995415523
- info@elecart.in
- elecart.in
3.5
Average
64 reviews
Replied to 76% of negative reviews
Typically replies within 2 weeks
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Very good people to deal with
Excellent service. Order today and the shipment is ready for despatch within hours
9 May 2026
I did not get the delivery
I did not get the delivery. No response to WhatsApp message to your customer service.
3 May 2026
Overall experience with elecart was…
Overall experience with elecart was good.
Price were competitive with the market
Only challenge was with delivery partner.
Delay in picking up parcel by delivery team caused a week delay
26 April 2026
Good communication and delivery process
Though I order a small switch, the level of process and communication followed by Elecart is appreciated.
26 April 2026
Poor service and Poor response
Poor service and Poor response, My Material is not delivered in full quantity and all Cost is charges and taken from me.
Now no response came from their side,, even after 1 month.
23 March 2026
Unprompted review
Anchor is an established and proven…
Anchor is an established and proven Brand that was not easily available in the Retail market locally. But the online store made me buy the exact product and in the shortest possible time. It was also worth paying the shipping fee considering the petrol cost if I had to buy from any retail store in Chennai.
3 April 2026
Very Bad Service
Very Bad Service, Not Given Proper Quantity and Not communication, Going for Legal Action.
21 March 2026
they took the order and the advance
they took the order and the advance. and havent shipped me anything since 14 days.
25 March 2026
Reply from Elecart
Dear Sir,
We have already refunded your advance amount. The product is currently out of stock, and we sincerely apologize for the inconvenience caused. Please feel free to contact us if you need any assistance with alternative products. Thank you for your understanding.
Reply from Elecart
Thank you for your feedback! We’re happy to know that you are satisfied with our product and service. Your support means a lot to us, and we look forward to serving you again.
Reply from Elecart
Thank you for your feedback! We’re happy to know that you are satisfied with our product and service. Your support means a lot to us, and we look forward to serving you again.
Reply from Elecart
Thank you for your feedback! We’re happy to know that you are satisfied with our product and service. Your support means a lot to us, and we look forward to serving you again.
Reply from Elecart
Dear Sir/Madam,
We’re sorry to hear that you had a poor experience with our service. This is not the level of service we aim to provide. Kindly share more details about the issue so we can look into it and resolve it at the earliest. We truly value your feedback and would like to make things right.
Order no .36866 bookd on 15 /02/2026…
Order no .36866 bookd on 15 /02/2026 but still no update received from elecart team.no wone contact to us.bery bad experience.....
15 February 2026
Reply from Elecart
Dear Mr. Jitendra,
We are sorry to hear about your experience.
Regarding Order No. 36866 booked on 15/02/2026, we would like to inform you that we have already sent text messages to your registered mobile number with the order details and updates. Kindly please check your SMS inbox.
If you have not received the message or need any further clarification, please feel free to contact us directly. We are always here to assist you and ensure your order is delivered smoothly.
Thank you for your patience and understanding.
Team ELECART
The price is 370 and 50 handling…
The price is 370 and 50 handling charges
420 I paid 100 advance means I had to pay 320. I had to pay 420 instead.
No accepted
7 February 2026
Reply from Elecart
Thank you for your feedback. We would like to clarify that our shipping policy clearly mentions free delivery for orders above ₹500. For orders below ₹500, a standard shipping charge of ₹50 is applicable. Additionally, a COD handling fee of ₹100 is charged for all Cash on Delivery orders.
These charges are displayed at the time of placing the order. We appreciate your understanding and are always here to help if you need any clarification.
No secure packing
No secure packing. Original carton box is damaged during delivery of the product. The product is not damaged. Chance of breakage of LED light due to unsafe packing.
7 February 2026
Reply from Elecart
Thank you for your feedback. We sincerely apologize for the inconvenience caused due to the packaging issue. We’re glad to know the product reached you safely, and we will definitely work on improving our packaging to avoid such concerns in the future. Your feedback is very valuable to us.
No update on shipment …
No update on shipment or any further communication post payment acknowledgement
24 January 2026
Reply from Elecart
Hello Sandy,
Thank you for your message. We apologize for the delay in communication.
We’re happy to inform you that your order is scheduled to be delivered today.
If you need any assistance or updates, please feel free to contact us at info@elecart.in or +91 99954 15523.
Thank you for your patience and understanding.
Team Elecart
My package was sent to wrong address
My package was sent to wrong address, so I have not received my package till now. So I am unhappy with you.
18 January 2026
Reply from Elecart
Hello Sibu,
We’re truly sorry for the inconvenience caused.
Upon checking, we found that the delivery partner had mistakenly misrouted the package to the wrong address.
The issue has now been escalated, and the courier team is correcting the route to ensure delivery at the correct address at the earliest. We’re closely monitoring this to avoid any further delay.
Thank you for your patience and understanding. If you need immediate assistance, please contact us at info@elecart.in or +91 99954 15523.
Regards,
Team Elecart
Bed service very bad
8 January 2026
Reply from Elecart
Hello,
We’re sorry to hear that you had a disappointing experience. This is certainly not the level of service we aim to provide.
We’d really like the opportunity to understand what went wrong and resolve it for you. Kindly share your order ID or concern details with us at info@elecart.in or contact +91 99954 15523, and our team will assist you promptly.
Thank you for your feedback—it helps us improve.
Regards,
Team Elecart
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