ELEC TRAINING Reviews 109

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people were dissatisfied with the management, criticizing their practices and noting a lack of structure and organization. These reviewers also mentioned issues with job placements not being guaranteed within promised timeframes and difficulties in obtaining certificates.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Service

People report positive experiences with service, often praising the helpfulness of staff like Liam and Josh,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpfulness and excellent support... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness of staff, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Thanks Elec-training for all their help. The tutors Neil, Laethian, and Mark were amazing and helped everybody in my cohort pass all of the exams. Mark especially was a great help in the practic... See more

Company replied

Rated 4 out of 5 stars

Good support on the course. After looking around to do my nvq level 3 for a while I have realised I picked a good provider. They have found me a job to support me in completing my course.

Company replied

Rated 5 out of 5 stars

I just want to say how amazingly helpful and communicative Josh from Elec-training has been. From start to finish, he was clear, approachable, and always quick to respond to any questions I had. He... See more

Company replied


Company details

  1. Trade School
  2. Adult Education School
  3. Education Center
  4. Educational Institution
  5. Training Centre
  6. Vocational School

About ELEC TRAINING

Written by the company


Electrician courses
Domestic Electrician Course
Electricians Career Map NVQ level 3 electrical fast track 18th
edition
course
Level 3 Electrical Installation Course
NVQ level 3 electrical
Electrician courses Birmingham

At Elec Training, electrical training is all we do, this allows us to do it really well. Because we focus only on this, we’re able to offer some of the most dedicated and in depth electrician courses in the UK. Whether you’re starting from scratch or working towards your JIB Gold Card, we’re here to guide you every step of the way.

What makes us different is our guaranteed NVQ work placement. We don’t just give you on-site experience, we go out and secure real, paid work with trusted employers for you.

That means you can start building your NVQ portfolio from day one, earning money while gaining valuable experience in a real working environment. It’s a level of support that takes the pressure off finding placements and helps you get qualified faster.

Our custom-built centres and expert tutors bring more than 30 years of combined experience. You’ll get hands on skills training along with classroom learning that keeps up with the latest industry standards and technologies.

Everything we do is built around your success, from our realistic training setups, including mock site environments, to the personal support we offer every learner.

We’re committed to helping you succeed in the electrical industry. When you train with us, you’re never on your own.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Last year I saw the company online

Last year I saw the company online, some time in month of February 20th 2025, I was thinking am in the right place, it all started with one person called Richard saying we offer jobs we got placement, after 1 month of training I went to their office he said we gonna spread this entire payment and you gonna get a payment plan, I Knew it was too sweet to be true, I wanted to leave as I wasn’t ready , he asked me to pay at least £60 I ended up paying £100 he said is to secure my spot until i was gonna be ready, after I got home I called him and said I don’t have money to continue an he refund, but he refused to refund and said he’ll wait until 7 months time then they would have moved to Birmingham in 2026, I definitely to listen to him hoping high, some time around October I had to call him and said I’m ready to start he said my slot is gone I will wait till 2026 but i.can go ahead and pay the fees, I paid £1500 and hoping I was ok to start, they refused me starting and said they had few changes that I have to pay my fees completely which wasn’t the original plan and agreement at all, I broken and forced to pay more over £500 and I was ask to still continue paying before starting as a matter of fact I should finish the entire payment, I then said I had enough refund me and still on 14 days payment window, this company cut my £250 for doing nothing for me or offering me any services, just so someone else doesn’t fall for their nonsense scam.

Just to buttress it was a Deploma level 2

10 March 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Hi Buchi Eze

We’re sorry to read that you feel unhappy about your experience.

According to our records, you first enrolled onto the Level 2 Electrical Diploma with Elec Training in April 2025 and paid a £250 deposit. At that stage you were issued with your enrolment contract and provided access to our online learning platform. Our records also show that you accessed the portal and began the online learning element of the course, completing lessons within the health and safety unit.

In May 2025 we were contacted explaining that your financial circumstances had changed and that the course was no longer affordable. At that stage we placed your enrolment on hold to allow you time before deciding whether to continue.

Later in the year you contacted us again to proceed with the course and additional payments were made in October and November 2025 in order to move forward with the agreed payment plan. During this time we also allocated you places on two separate course intakes while trying to accommodate your changing circumstances, and no additional charges were applied even when those places remained unused.

On 5 November 2025 we were contacted requesting that the course be cancelled due to financial difficulties. Following this request, a refund of £1,790 was issued. A £250 fee was retained to cover course registration, online learning access and administration, in line with the terms outlined in the enrolment contract.

Your enrolment for the qualification remains valid for up to three years, and we would still be happy to support you if you decide to continue your training. Please note that if you wish to complete your Level 2 qualification, any outstanding course fees would need to be paid before continuing your training.

If you would like to discuss this further, please contact our team directly and we will be happy to review the matter with you.

Elec Training

Rated 5 out of 5 stars

Amon’s Review

I had a great time on the course and learnt lots of valuable skills. Neil did a great job making the theory side enjoyable and Mark made the practical side really fun, whilst preparing us for site work and expectations. Liam from recruitment found me work experience immediately in solar installation and is continuing to support and look for well suited roles which has been a massive help. I would highly recommend elec training to everyone looking to kickstart their career in electrics.

26 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for the great feedback, Amon.

It’s good to hear you enjoyed both the theory and practical elements of the course. Neil and Mark work hard to make sure learners not only understand the technical side of electrical installation but also feel confident applying it in real-world situations.

I’m also pleased Liam was able to help you secure solar installation experience so quickly. Getting learners exposure to real site work is a big part of what we try to achieve at Elec Training.

We appreciate you choosing Elec Training and wish you the very best as you continue building your career in the electrical industry across the UK and beyond.

Thank you
Elec Training

Rated 5 out of 5 stars

Richard and Liam

Richardand Liam, we're amazing at providing details on NVQ 3 and furthermore, getting me prompt secured work. Communication and guidance is fantastic, highly recommend them.

20 February 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you, Nazia, for your kind words.

It’s been a pleasure supporting you through your NVQ Level 3 and helping you secure work so quickly. Richard and Liam will be really pleased to hear your feedback. We always aim to provide clear guidance and straightforward communication, so it’s great to know that made a difference.

Wishing you continued success in your electrical career, and we’re here if you need anything further.

Thank you
Elec Training

Rated 5 out of 5 stars

Working with Liam was the best

Working with Liam was the best, he was so helpful and so much understandable and also even helped me find a job five stars 🌟

21 February 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you, Benjamin, we really appreciate the feedback.

Liam will be pleased to hear this. Supporting learners properly and helping them move into work is exactly what we aim for, so it’s great to know you found the guidance helpful and understandable.

Wishing you all the best in your new role, and if you need anything further as you progress, we’re always here to help.

Thank you
Elec Training

Rated 4 out of 5 stars

Good support on the course

Good support on the course. After looking around to do my nvq level 3 for a while I have realised I picked a good provider. They have found me a job to support me in completing my course.

20 February 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for your kind feedback. We’re really pleased to hear you felt supported throughout your NVQ Level 3 journey and that our team could help you secure the right opportunity alongside your training.

At Elec Training, we work hard to support learners across the UK, so it’s great to know this made a difference to your experience.

Thank you
Elec Training

Rated 5 out of 5 stars

Very good training, friendly staff.

Very good training, friendly staff and all the time are open for help in all situations. Thank you ElecTraining.

20 February 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you, Tudor, for your great feedback. We’re really pleased to hear you found the training strong and our team friendly and supportive throughout.

At Elec Training, we pride ourselves on being available for our learners whenever support is needed, so it’s fantastic to know this came through in your experience.

We wish you every success going forward and are here if you need any further help.

Thank you
Elec Training

Rated 4 out of 5 stars

I have successfully completed my Level…


I have successfully completed my Level 2 Diploma in Electrical Installation (City & Guilds 2635-02) as well as the 18th Edition BS 7671:2018 (2022). I would like to extend my sincere thanks to Neil Hutchinson, Mark Pritchard, and Leathian McCalla for their patience, guidance, and high-quality tutoring, which made my transition into a new career both positive and rewarding.

30 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for taking the time to share your experience, Ehidiame. Congratulations on successfully completing your Level 2 Diploma in Electrical Installation and your 18th Edition qualification, that’s a solid achievement and a big step in your career transition.

We’re really pleased to hear that Neil, Mark, and Laethian were able to support you with clear guidance and high-quality tutoring throughout your training. I’ll make sure your feedback is passed on to them directly.

At Elec Training, we focus on supporting career changers with structured, practical training that reflects real industry expectations, so it’s great to know the journey felt positive and rewarding for you. Wishing you every success as you move forward in the electrical industry, and if you need further support as you progress.

Rated 5 out of 5 stars

Found me work almost instantly thanks…

Found me work almost instantly thanks to the whole team especially Liam.

9 February 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for the review, Amar. We’re really pleased we were able to support you into work so quickly, and I’ll be sure to pass your thanks on to Liam and the wider team. Helping learners move into employment is a key part of what we do at Elec Training, so it’s great to hear the process worked well for you. Wishing you all the best as you move forward.

Rated 5 out of 5 stars

I would like to thank Joshua Jarvis for…

I would like to thank Joshua Jarvis for guiding and his help to find a job for my NVQ course 😀👍

3 February 2026
Unprompted review
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Reply from ELEC TRAINING

Thank you for taking the time to leave this review, Petru. We’re really pleased Joshua was able to support you with your NVQ and help you secure work aligned to your course. Supporting learners into employment alongside their training is a key part of what we do at Elec Training, and it’s great to see that reflected in your experience. We wish you all the best as you continue your NVQ journey.

Rated 4 out of 5 stars

Well done

Great tutors, well prepared staff. Infrastructure can be improved.

8 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for taking the time to leave your feedback. We’re pleased to hear that you found our tutors and staff well prepared, as learner support and teaching quality are a key focus for us at Elec Training.

We also appreciate your comments regarding infrastructure. Feedback like this is taken seriously and helps inform ongoing improvements as we continue to invest in our training facilities.

Thank you again for your review and for choosing Elec Training.

Rated 1 out of 5 stars

I wouldn’t give this place 1 star 

Don’t bother you’ll end up wasting your money it won’t get you a job.
All they do is give you a few websites and you have to look for a job yourself. 
You won’t even get a certificate. 
Just the money making scam. 
Still waiting for the certificate done course 12 months ago. No job.
I was told your guaranteed a job after the course 

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Elec training on a whole has provided…

Elec training on a whole has provided an upstanding service and have delivered the service that was advertised to the letter.
However behind the scenes there are particular staff than have went above and beyond their job role. I would like to highlight Liam after my completion of Level 2 and 18th edition within a matter of weeks Liam found multiple job opportunities with multiple companies , prepared me for interviews , went through my cv altered it where needed and was on 24/7 call for any questions at hand including outside of what i presume his working hours would be . Liam has been crucial part in myself getting work within my city would definitely recommend elec training to others !

30 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that Elec Training delivered the service exactly as advertised and supported you through your Level 2 and 18th Edition.

Your comments about the team behind the scenes mean a great deal to us. Liam will be especially pleased to read this. Supporting learners into real employment, from CV preparation through to interviews and job offers, is a core part of what we do, and it’s good to hear that this made a genuine difference for you locally.

We appreciate the recommendation and wish you continued success as you progress in your electrical career. Thank you for choosing Elec Training.

Rated 2 out of 5 stars

Liam has been brilliant when it comes…

Liam has been brilliant when it comes to helping me find work as an electrician’s mate/ improver. Even though it has taken a long time to find a placement they have always been available to help. Any time I’ve had questions or needed advice,he has been there to support me, even outside normal hours.

26 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for taking the time to leave this review.

We really appreciate you recognising Liam’s support throughout your journey. Finding the right placement can take time, and we’re glad you felt supported and kept informed throughout the process. Liam consistently goes the extra mile to make sure learners have clear guidance and honest advice, so it’s great to see that reflected in your experience.

We wish you every success as you continue building your career, and thank you for choosing Elec Training.

Rated 5 out of 5 stars

Course was well taught by the teachers…

Course was well taught by the teachers and went over and beyond to help me. Biggest appreciation has to go out to the career advisor Josh who spent hours on phone to me helping me write a proper cv and cover letter . He always shown me great tips to speaking to potential employers and now thankfully after listening to his advice and help I have a work placement sorted. Highly recommended to do your course here and Josh is the main man to contact if you looking for work placements

27 October 2025
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for such a detailed review.

We’re really pleased to hear you had a positive experience both in the classroom and with the wider support around progressing into work. Our tutors take pride in going beyond the basics, and it’s great to know that came through during your course.

Josh will really appreciate the recognition. Supporting learners with CVs, interview confidence, and realistic advice around speaking to employers is a key part of what we do, so it’s brilliant to hear that his time and guidance helped you secure a placement.

Thank you for recommending Elec Training, and we wish you every success as you continue building your career in the industry.

Rated 5 out of 5 stars

I just want to say how amazingly…

I just want to say how amazingly helpful and communicative Josh from Elec-training has been. From start to finish, he was clear, approachable, and always quick to respond to any questions I had.
He took the time to explain everything properly, made the whole process smooth and stress-free, and genuinely went above and beyond to help. It’s rare to come across someone so professional yet friendly and easy to deal with.
Top-class service — a real credit to Elec-training. Highly recommended.

26 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you very much for taking the time to leave such a detailed review.

We’re really pleased to hear how positive your experience has been and that Josh’s support made the process clear, straightforward, and stress-free from start to finish. Being approachable, responsive, and taking the time to explain things properly is exactly what we aim for, so it’s great to see that reflected so clearly in your feedback.

Josh will genuinely appreciate the recognition, and comments like this mean a lot to the whole team. Thank you for recommending Elec Training, and we wish you every success going forward.

Rated 5 out of 5 stars

I am really pleased that I have joine elec training

I am really pleased that I have joined this company. With in few days of joining they helped me find the job I wanted. All the staffs are really helpful.

23 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for your review and for sharing your experience.

We’re really pleased to hear that you felt supported from the moment you joined and that the team were able to help you move into work so quickly. Supporting learners into the right opportunities and being available when help is needed is a big part of what we aim to do.

Thank you for choosing Elec Training, and we wish you every success as you continue your journey.

Rated 5 out of 5 stars

Seamless process

After completing my level 3 2365 I looked around to find somewhere to complete my nvq level 3, this can be harder than you think, I came across Elec train and they offer job placement. My experience with Liam on recruitment has been faultless, after many contacts from employers that went no where Liam kept on feeding contacts who will be calling you. I have now had a very positive interview and waiting for a job offer early next week. If I'm not successful I'm sure I will be contacted by Liam with more contacts. The team have given 100% from the start. I have found Elec train to be very impressive and committed and I'm sure once I have secured employment completing the nvq with tutor guidance will be as thorough as the recruitment process. Don't hesitate if your looking to complete your nvq and need work placement,this is the place....

24 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for taking the time to leave such a detailed review, Dean. We really appreciate you sharing your experience.

It’s good to hear that the process felt clear and well supported, particularly when moving from the Level 3 Diploma into the NVQ. Our aim is to guide learners properly through each stage and stay consistent throughout, even when things take time.

We’re pleased to hear the support from Liam and the wider team has been helpful so far. Thank you again for the feedback and for choosing Elec Training.

Rated 5 out of 5 stars

Best customer service ive ever had,very…

Best customer service ive ever had,very helpful

23 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for the feedback, Hayden. We really appreciate you taking the time to leave a review and are pleased to hear you found the support helpful. Thanks again from everyone at Elec Training.

Rated 5 out of 5 stars

Greatest Teachers Of All Time!

Having worked in hospitality all my life and coming in to do something completely brand new to me, I knew it was gonna be a massive challenge. But all the guys, Neil, Mark and Laethian were all great teachers and very patient with each and every learner. I struggled with confidence quite a bit as lots of other people on the course had some kind of experience in similar trades, but again the guys were always happy to help and now I’ve officially passed my level 2. I could not recommend these guys enough even if I tried! Onto 18th edition next week. Thank you very much lads for kickstarting my new career! - Dan

23 January 2026
Unprompted review
ELEC TRAINING logo

Reply from ELEC TRAINING

Thank you for such a thoughtful review, Dan. We really appreciate you taking the time to share your experience.

Changing careers is a big step, especially when coming from a completely different background, so it’s great to hear that the tutors were able to support you, build your confidence, and help you progress at your own pace. Neil, Mark and Laethian will be pleased to see this feedback.

Congratulations on passing your Level 2, and best of luck as you move on to the 18th Edition. Thank you again for choosing Elec Training and for trusting us with the start of your new career.

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