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Eland Lodge Reviews 264

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TrustScore 5 out of 5

4.9

Saddlery
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Rated 5 out of 5 stars

Quick delivery, easy refund when item didn’t fit. Will order though them again for great service

Rated 5 out of 5 stars

Eland lodge what can you say but Excellent, professional, and one of the best equine facilities ... The Hospitality is next to none, from the management to the staff and always obliging and wil... See more

Company replied

Rated 5 out of 5 stars

We are really enjoying our first season arena eventing. The staff are so friendly and encouraging and give inexperienced riders and ponies time to complete the course. The practise area is v... See more

Company replied

Rated 5 out of 5 stars

Fast and very efficient. Any question I had was answered by return by Fiona. Looking forward to bringing my granddaughter Freya to spend her birthday voucher. Voucher well presented and arrived pro... See more

Company replied

Company details

  1. Saddlery
  2. Outdoor Clothing and Equipment Shop

Information provided by various external sources

Situated in beautiful Staffordshire parkland, Eland Lodge Equestrian Ltd. is a family run business which includes an Equestian & Country Store, an Online Store, Equestrian Events & Competitions, plus a Livery Yard.

Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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Rated 5 out of 5 stars

Amazing!

Amazing!! Everyone is so nice and friendly. The event secretary is amazing, so helpful and kind. I love coming to events here and spending time in the shop :)

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service!

Absolutely amazing customer service from Stephanie. I had wanted a pair of jodphurs that were out of stock both from the stockist and on Eland Lodge. They called up the stockist and managed to track down a pair in my size from the trade stand and sent them out to me on the same day - couldn't ask for more!

15 March 2023
Unprompted review
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Reply from Eland Lodge

Thank you for such a lovely 5* review, Lucy! We're pleased we could help and we will pass your kind words on.

Rated 5 out of 5 stars

Thank you!

So efficient, really kind and attentive customer service. I had to make an exchange and it was unbelievably easy and fast.

15 March 2023
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Reply from Eland Lodge

Thank you for taking the time to write us at 5* review! We're so pleased we could help and we'll pass your kind words onto our team.

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service. Knowledgeable staff that were able to deal with my specific requests.

8 March 2023
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Reply from Eland Lodge

Thank you for your 5* review Sheila, we're glad we could help!

Rated 5 out of 5 stars

Lovely product, fast delivery

Lovely product, delivered very quickly. Highly recommend

22 February 2023
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Reply from Eland Lodge

Thank you for your 5* review of our online service. We aim to send our orders out the same day, even with standard delivery, so it arrives with you as soon as possible!

Rated 5 out of 5 stars

Excellent prices and quick delivery

Excellent prices and arrived within 24 hours (I didn’t pay for next day delivery!). Highly recommended.

8 February 2023
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Reply from Eland Lodge

Thank you for your 5* review of our online service, Fiona. Enjoy your purchases and we hope to welcome you back soon!

Rated 5 out of 5 stars

Great service

Great service. Fast delivery 👍

6 February 2023
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Reply from Eland Lodge

Thank you for your 5* review, Lesley. We aim to send our orders out the same day, even with standard delivery, so it arrives with you as soon as possible!

Rated 5 out of 5 stars

Excellent service

Item in stock, dispatched and received very quickly.

3 February 2023
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Reply from Eland Lodge

Thank you for your 5* review of our online service, Steve!

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