I hope this message finds you well. I wanted to take a moment to express my gratitude for the seamless experience I had while purchasing my Netflix account. From the user-friendly website to the qui... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I get Netflix account but after few days password changed ,I contact them on the WhatsApp no anser .
I recently subscribed to el cerebro and honestly, I am very disappointed with the service. The subscription was delayed, and I did not receive timely support or confirmation. I hope you take this... See more
Company replied
This is by far one of the best services Even the support team has good communication and gives clear answers that helps u with your problem 5 stars service Keep up the good work
Company replied
Company details
Written by the company
We are a group of gamers and partners from all over the world, who decided to launch this platform and help others to have an amazing experience with low costs and different payment transactions to reach a spectrum of gaming services that you will ever need.
Contact info
4341 Locust View Drive, VA, 94143, San Francisco, United States
- +1 (814) 584-2155
- contact@el-cerebro.com
- el-cerebro.com
3.5
Average
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from el-cerebro.com
🌟 شكراً جزيلاً لك Rachid Rkiki على تقييمك بخمس نجوم وكلماتك الطيبة 🙏💙
سعدنا كثيراً برضاك عن تعاملنا الجميل والسريع 🚀✨
نحن دائماً في خدمتك ونرحب بك في أي وقت 😊
Reply from el-cerebro.com
🌟 Thank you so much, Bnch Nasser! 🙏✨
We’re glad to hear you’re enjoying your IPTV 😄📺
Always here to provide you with the best service! 🚀💙
Reply from el-cerebro.com
🌟 Thank you for your feedback, ABDESSAMAD AHROUCH! 🙏✨
We’re glad you find our content affordable and we’ll keep working to make your experience even better 🚀💙
Your support means a lot! 😊
كترة افلام اباحية وعدم وجود افلام عربية…
كترة افلام اباحية وعدم وجود افلام عربية ومترجمة الى العربية
15 September 2025
Unprompted review
Reply from el-cerebro.com
مرحباً Klaicha Mohammed 🌸
نأسف لسماع أن المحتوى لم يلبِّ توقعاتك 🙏💙
نحرص دائماً على تحسين تنوع المحتوى، وسنأخذ ملاحظتك بعين الاعتبار لتقديم المزيد من الأفلام العربية والمترجمة 🚀✨
شكراً لتواصلك معنا، ونحن دائماً هنا للاستماع لملاحظاتك 😊
Reply from el-cerebro.com
Hello The Honest 🌸
We’re sorry to hear that you’re having trouble with the password 🙏💙
Please contact us immediately via WhatsApp or email 📲✉️ so we can verify your account and provide the correct password ✅🚀
We’re committed to resolving this quickly and ensuring you can access your subscription without any issues 😊
Reply from el-cerebro.com
🌟 شكراً جزيلاً لك Toufik Toufik على تقييمك بخمس نجوم وكلماتك الرائعة 🙏✨
نسعد كثيراً برضاك عن الخدمة ونسعى دائماً لتحسين تجربتك والتأكد من أن كل شيء يسير على أفضل نحو 🚀💙
نحن دائماً في خدمتك 😊
🙏🙏respect .......
31 August 2025
Reply from el-cerebro.com
🌟 Thank you so much, Mohammad Moukane! 🙏🙏
We truly appreciate your respect and support 💙✨
Always here to provide you with the best service! 🚀😊
Thanks el cerebro
5 September 2025
Unprompted review
Reply from el-cerebro.com
🌟 Thank you so much, Ikram! 🙏💙
We’re very happy to see your satisfaction and we truly appreciate your trust in El-Cerebro 🚀✨. We look forward to serving you again anytime! 🎉😊
Poor Experience with Subscription Service
I recently subscribed to el cerebro and honestly, I am very disappointed with the service. The subscription was delayed, and I did not receive timely support or confirmation.
I hope you take this feedback seriously and improve your service in the future.
ـNo one's answer in WhatsApp too-
13 August 2025
Reply from el-cerebro.com
👋 Hello Meryam,
Thank you for your feedback 🙏. We are sorry to hear that you faced delays with your subscription and that our support on WhatsApp did not respond to you in time ⏳.
We always aim to provide fast delivery and reliable support 💡, but sometimes technical issues may cause unexpected delays. We have already improved our response time and processing system ⚡ to avoid such situations in the future.
Your feedback helps us get better every day, and we hope you will notice the improvements soon ⭐. If you are still facing any issues, please contact us again via WhatsApp for priority support 📲.
When an account gets deactivated
When an account gets deactivated, switching to a new one takes a lot of time. For example, I purchased an IPTV subscription, and it stopped working after a few hours, but I didn’t receive a new account until two or three days later.
27 June 2025
Reply from el-cerebro.com
👋 Hello Jamal, thank you for your feedback 🙏. We understand your frustration regarding the waiting time ⏳. Sometimes, account replacements may take a bit longer due to verification and availability, but our support team always ensures that every client receives a working subscription ✅.
We invite you to contact us directly via WhatsApp 📲 for faster support in the future. Your satisfaction matters to us, and we’ll do our best to improve response times 💪.
Reply from el-cerebro.com
🌟 Thank you so much, Abderrahim! 🙏💙 We’re truly happy to know that our service made you very satisfied 😃✨. Your support motivates us to keep delivering the best experience 🚀🔥.
Reply from el-cerebro.com
🌟 Thank you so much, Youssef, for your kind words and for sharing your experience with us 🙏💙. We’re so happy to know you love our services 🎉✨.
We noticed you gave us 4 stars ⭐⭐⭐⭐ — if there’s anything we can do to make your experience even better and earn that 5th star ⭐, we’d love to hear your feedback 💬😊.
Your satisfaction means everything to us 🚀💯.
The answers are fast but please don't…
The answers are fast but please don't change your account number again
30 May 2025
Reply from el-cerebro.com
Thank you for your feedback! 🙏
We're glad to hear you're satisfied with our fast responses 🚀
Regarding the account number changes — we understand how that can be frustrating, and we’re currently working on minimizing such changes to ensure a more stable experience for you. 🔒💡
Your comfort matters to us, and we truly appreciate your patience and support! 💙
Feel free to reach out anytime 😊
Reply from el-cerebro.com
Thank you Ayman for your 5-star review!
Good service and fast — that’s what we love to hear!
We’re glad you’re satisfied with your experience!
⭐️⭐️⭐️⭐️⭐️
⚡️👍😊
This account is not working
13 March 2025
Reply from el-cerebro.com
Hi Imad,
Please contact our support team directly so we can assist you quickly. If your account isn't working, we'll make sure to fix it right away.
We’re here to help!
⚙️📩🔧
Reply from el-cerebro.com
Hello Youness, we’re sorry to hear about your experience 😔. Please rest assured that we are here to help you! 🛠️ It seems like there might have been a misunderstanding. Kindly contact our support team so we can assist you in resolving the issue and help remove any locks from your profile 🔓. Customer satisfaction is our top priority, and we’d love to make things right for you! 💬😊
A reliable and secure company that makes every effort to satisfy its customers.
Best treatment
12 December 2024
Unprompted review
Reply from el-cerebro.com
Thank you so much, Yassin, for your kind words and 5-star review! 🌟 We’re thrilled to hear that you found our service reliable and secure. Your satisfaction is our top priority, and we’re always here to provide you with the best experience. Looking forward to serving you again soon! 🙏😊
Reply from el-cerebro.com
Thank you so much, Khadija, for your kind words and 5-star review! 🌟 We're thrilled to hear that you had a simple and good experience. Your satisfaction is our top priority, and we look forward to serving you again! 😊
Reply from el-cerebro.com
Thank you so much, Moctar, for your kind words and 5-star rating! 🌟 We're thrilled to hear that you found our service reliable and our assistance helpful. Your satisfaction is our top priority, and we're always here to support you whenever you need. 🙏😊
Reply from el-cerebro.com
Dear Bkr,
Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. 🙏
We were in the process of updating our system and website to provide more products and a better service experience for all our customers. This update caused a slight delay in processing your order.
Your IPTV account has now been activated, and we have made sure everything is set up properly for you. We appreciate your patience and understanding during this time. 😊
If you are satisfied with the service, we would be grateful if you could consider updating your review to reflect your experience. Your feedback is valuable to us and helps us continue to improve. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you for choosing us, and happy streaming! 🎉📺
Best regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.