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Ekxbike Reviews 1

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TrustScore 3 out of 5

3.2

Bicycle Store
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Company details

  1. Bicycle Store

Written by the company

EKX is not an acronym; it is a manifesto: Electric Kinetic X-perience. We are EKXBIKE. We are not just building electric bikes and motorcycles. We are crafting the instruments for the next era of exploration—powerful enough to conquer any challenge, intelligent enough to protect the very terrain it empowers you to discover. The world is not divided between the paved and the wild. It is one continuous, breathtaking, challenging terrain. And it is meant to be ridden. Without Compromise.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Never ever use this scam page

Never ever use this scam page. I did received the product though 5 month later than ordered AND inspite of cancelling the order same day as I placed the order. The took the money and since that I have not received any answer on 12 emails and 20 chat messages on their homepage. Tried to call 4 times and no answer. On homepage they brag about a “7 days easy return”. Never use this homepage!!!

12 March 2026
Unprompted review
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Reply from Ekxbike

We’re very sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is not the level of service we aim to provide.

We’d like to clarify and resolve this situation for you. Please reach out to us directly at support@ekxbike.com
with your order details so we can investigate and assist you promptly, including reviewing your cancellation and return request.

We take feedback like this seriously and are committed to improving both our communication and service.

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