during lunch, and then Cool-off page #61347: session reminder appeared at Sat 19:53 after the next slot round. Lobby notice gave no clear reason between two emails.
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x25 wagering line went wrong when cashback was in the banner after 10 minutes, then zero in the cashier. Account history showed another cashout line between two emails.
The document checklist is too vague. It states address proof, rejects the file, then never explains whether the date, name, or format was the issue. The irritation started for me.
third payout in a row held for aditional checks! same documents each time, same waiting, and no one can tell me what triggers it or how to stop it happening agian.
Company details
- Casino
- also in
- Betting Agency
- Bookmaker
- Gambling House
- Online Casino or Bookmaker
- Online Sports Betting Vendor
Written by the company
Porównaj kasyna z szybkimi wypłatami w Polsce, przejrzystymi zasadami płatności i wygodną obsługą konta.
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The licence link led nowhere again
No license details anywhere.
Sophie on live chat got the missing…
Sophie on live chat got the missing spins sorted while I kept the chat window open... My coffee turned cold in the meantime, but the issue got resolved FINALLY
I caught it because First cashou
I caught it because First cashout test because the payout rules changed with Paysafecard between pages. Profile page gave a vague reason at Fri 11:15.:/ seriously
The wagering progress moved at half…
The wagering progress moved at half speed.
i checked twice
i checked twice: bank transfer cashout showed paid in the cashier, but my bank still had nothing brilliant..
my coffee went cold
my coffee went cold. Big Bass Bonanza showed in casino search, but the slot would not open after login..
Free spins on Reactoonz
Free spins on Reactoonz: bonus expiry moved forward after request #49735 while I was logged in. Lobby notice made the bonus issue messy to read on ticket #66514
Withdrawal got cancelled once again.
Same account
Same account, same day: Cashback date moved from Monday to Wednesday without any casino notice and support did not explain it
Wagering jumped from x25 to x45 once…
Wagering jumped from x25 to x45 once the casino bonus was active not the answer I needed
payout #59689 felt normal until the…
payout #59689 felt normal until the casino history at Sat 7:14 hid the withdrawal after refresh. Support reply left the blank row on screen after 8 minutes.
For a German casino account
For a German casino account, Support kept asking for screenshots already attached to the casino ticket:/
The problem started at Case 1179
The problem started at Case 1179: the reply inside the casino account answered the wrong issue, not the cashout. Support reply contradicted the cashier on ticket #97231.
Before work
Before work, Date filter says no transactions, cashier shows the payout not the answer I needed
Not ideal
Not ideal: On old Samsung, the deposit field vanished behind the keyboard and support did not explain it
On mobile
On mobile, KYC email said one file missing, casino page showed three I stopped refreshing after that
first time cashing out and I did not…
first time cashing out and I did not know it would take this long. Aisha on chat said seven to ten working days for a debit card, which is not what the promo page said
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