I've only ordered earrings from this seller so far but was very impressed with the quality and the price. I love the look of the keffiyehs they sell so I'll probably place another order soon Would... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a flat cap, really impressed with the quality of the material and stitching. Royal Mail delivered to the wrong address i contacted Eirin customer services and they were so helpful in trying to... See more
I bought my beautiful Keffiyeh from Eirin Apparel. It arrived really quickly and is of the highest quality . Absolutely love it , it wears well and doesn’t snag like cheaper copies. I also bought a be... See more
Company replied
Took 7 days to receive my Hat and now it's arrived it's very very disappointing. Quality is very poor with the material (that on their website looks like tweed) is actually something you'd make a pot... See more
Company replied
Company details
Written by the company
Eirin Apparel is an independent Irish brand creating limited-edition streetwear, jewellery and accessories inspired by Celtic heritage, culture and identity. All of our designs are created in Ireland and produced in small batches, combining traditional Irish symbolism with a modern edge. We focus on quality, attention to detail and pieces that carry meaning — not mass-produced fast fashion. We ship worldwide, and our team operates primarily online via email support to ensure clear communication and accurate order handling. As a growing independent brand, customer feedback matters to us. If you’ve ordered from us, we genuinely appreciate you taking the time to share your experience.
Contact info
Belfast, United Kingdom
- hello@eirin.co
- eirin.co
3.3
Average
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Silence is not golden
Still waiting since January on how to refund my purchase. I did indeed receive several automatic replies, but they did not contain the information on how exactly to go for a refund.
3 January 2026
Unprompted review
Reply from Eirin Apparel
Hi Valerie, We’re sorry to hear you feel this way, however we did reply to your emails on three separate occasions with instructions on how to proceed with the refund.
Sometimes our replies can unfortunately land in junk or spam folders, so it’s possible our responses may have ended up there.
If you’re unable to locate those emails, please feel free to contact us again directly or message us via our social media pages, and we’ll happily help get this sorted for you.
I bought a Keffiah
I bought a Keffiah. Good quality, attractive headware and good value. I am very pleased.
8 November 2025
Unprompted review
Reply from Eirin Apparel
Great to hear you’re pleased with it. We really appreciate you taking the time to leave a review. 🇵🇸
Took 7 days to receive my Hat and now…
Took 7 days to receive my Hat and now it's arrived it's very very disappointing. Quality is very poor with the material (that on their website looks like tweed) is actually something you'd make a potato sack from.
And listed as in Columbia - NOT Ireland as indicated on the website.
12 February 2026
Unprompted review
Reply from Eirin Apparel
Hi Allen
Thank you for your feedback — we’re sorry to hear you were disappointed.
In terms of delivery, our standard shipping timeframe is typically 3–5 working days after dispatch, and during busy periods or when shipping from Ireland to mainland UK, this can occasionally extend slightly. Seven days, while not ideal, is still within Royal Mail’s current delivery window.
Regarding the material, our flat caps are lightweight cotton herringbone and linen blends, depending on the style — they are not marketed as traditional heavy tweed. We always aim to present our products accurately in descriptions and imagery, but we appreciate that texture can sometimes appear different in photographs.
In relation to the “Columbia” comment, we’re not sure what this is referring to. Eirin Apparel is an Irish brand and all orders are shipped directly from Ireland.
If you are unhappy with your purchase, please contact us directly and we will happily arrange a return in line with our returns policy.
Damien
Eirin Apparel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.