Eirdoc Online Doctor Reviews 

1,497
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient service, highlighting quick appointment availability and prompt consultations. Many appreciate the professionalism and politeness of the staff, with doctors described as compassionate, knowledgeable, and excellent listeners. The user experience is often simple and stress-free, thanks to convenient booking and direct prescription delivery. However, some customers noted issues. A few experienced problems with prescriptions, including them being sent to the wrong chemist or not received, leaving symptoms unaddressed. Additionally, some reviewers were not happy with staff communication, mentioning doctors who spoke over them, did not listen, or were perceived as rude or dismissive.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its professionalism, promptness, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, promptness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding it stress-free, easy to access,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Booking process

Users describe positive interactions with the booking process, highlighting its simplicity and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointme... See more

Company replied

Rated 5 out of 5 stars

So quick and easy and effective. I booked at 4:57pm and was on the phone to a dr at 5:19. I don't think this can/should replace having a relationship with a regular gp that you return to and are known... See more

Company replied

Rated 5 out of 5 stars

I have been using the service from this company for a few months now and the efficiency, professionalism and politeness of the admin remain excellent. Despite one computer fault before Christmas,... See more

Company replied

Rated 5 out of 5 stars

The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gatheri... See more

Company replied


Company details

  1. Health Consultant
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Medical Certificate Service
  6. Mental Health Service

Written by the company

Introducing Eirdoc Online Doctor: Your Convenient Gateway to Quality Healthcare Experience the ease and accessibility of online healthcare with Eirdoc Online Doctor. Our team of experienced and qualified physicians is available to provide immediate GP consultations via video or telephone, ensuring that your health remains a top priority without disrupting your busy schedule. Unmatched Convenience and Accessibility Access immediate online medical care 7 days a week, including weekends and evenings. Choose from video or phone consultations for a personalized experience. Receive instant treatment prescriptions from our dedicated team. Affordable Healthcare at Your Fingertips Enjoy affordable consultations starting from just €20. Eliminate the hassle of travel and waiting room times. Quality Care Delivered by Experienced Professionals Consult with registered Irish Medical Council (IMC) physicians. Benefit from their expertise and personalized care. Take Charge of Your Health with Eirdoc Online Doctor Visit our website at www.eirdoc.com to learn more about our comprehensive online doctor services and schedule your consultation today.

See a Doctor Online Today

Written by the company

Skip the Waiting Room
Fast, convenient & affordable online GP consultations. Book now!

Your Health, Our Priority

Your Health, Assured.

At Eirdoc Online Doctor, we’re committed to providing you with the highest quality healthcare, conveniently and affordably. We guarantee: Expert Medical Advice: Consultations with experienced, Irish-registered doctors. Privacy and Security: Your health information is treated with the utmost confidentiality. Fast and Efficient Service: Quick appointments and prompt prescriptions. Affordable Fees: Transparent pricing for your convenience. If you're not satisfied with your consultation, please reach out to our customer support team. We’re here to help.

Contact info

Promotion box for Eirdoc Online Doctor

Fast, Convenient Healthcare at Home

Get expert medical advice online, 24/7

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,497)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr. Gondal

Dr. Gondal is truly dedicated to his patients. His careful assessments and clear explanations have made me feel secure in my treatment plan.

13 March 2025
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Reply from Eirdoc Online Doctor

Thank you so much, Andrea! Dr. Gondal and our team at EIRDoc are committed to providing clear, caring support every step of the way. We’re glad you feel confident in your treatment with us!

Rated 5 out of 5 stars

I appreciate how the doctor explained…

I appreciate how the doctor explained everything in detail. It helped me understand my condition better.

13 March 2025
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Reply from Eirdoc Online Doctor

Thank you so much, Elaina! We’re glad the clear explanations helped you feel confident about your health. We’re here whenever you need us!

Rated 5 out of 5 stars

Dr. Sheraz Gondal was very professional...

Dr. Sheraz Gondal was very professional and thorough. I left the consultation feeling positive about my health plan.

12 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Ciara! We’re glad Dr. Sheraz Gondal provided a professional and thorough consultation. Wishing you all the best with your health plan!

Rated 5 out of 5 stars

Dr. Rabee was very professional

Dr. Rabee Faraz was very professional during my consultation. I got my prescription quickly and felt reassured.

12 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Naomi! We're glad Dr. Rabee Faraz provided you with a professional and reassuring consultation. Your quick prescription is our priority. We appreciate your 5-star review!

Rated 5 out of 5 stars

Needed a quick refill for my…

Needed a quick refill for my medication. The process was simple, and I had my treatment sorted out in under two hours. Highly recommend!

12 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Kelly! We're glad to hear your refill was quick and easy. Your recommendation means a lot to us!

Rated 5 out of 5 stars

The doctors take the time to understand…

The doctors take the time to understand my history and always provide personalized advice. I’ve even had follow-up consultations to check on my progress, which makes me feel truly cared for.

12 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Fidelma! We're glad our team could provide personalized care and support your health journey with follow-ups. Your well-being is our priority!

Rated 5 out of 5 stars

I signed up for the ADHD assessment and…

I signed up for the ADHD assessment and was amazed at how comprehensive it was. The steps were clear, and the follow-up was helpful!

12 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Declan! We’re glad the ADHD assessment was clear and thorough for you. Your feedback motivates us to keep providing great support!

Rated 3 out of 5 stars

You get what you pay for

You get what you pay for
This was the cheapest option to get an adhd assessment done which is great. It was very fast to do and the whole process took a month or two. It is however not without issue. I had one appointment booked by email but was never put on the system. This meant my appointment was booked over and had to wait another week and take a less ideal time. The doctors don't take alot of time to get to know you each appointment was less then 30 minutes and was solely based on questionnaires no further questions. After my last appointment the wrong perscription was sent to my pharmacy and now I am stuck waiting another week to start my medication. The online support is very slow and not super helpful.

If you want to quickly and cheaply get an adhd assessment to have the paperwork then I would reccomend. If your looking for a personal touch, some advise and skills to help I'd pay the extra and go with a more in depth in person assessment elsewhere.

6 March 2025
Unprompted review
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Reply from Eirdoc Online Doctor

Thank you, Niamh, for your honest and detailed feedback. We're glad you found our ADHD assessment affordable and timely. We appreciate your points about appointment scheduling, consultation length, and prescription handling—your experience helps us improve. We aim to balance speed and accessibility while continuously enhancing our service. If you have any further questions or need assistance, please reach out to our support team.

Rated 5 out of 5 stars

I don’t have to drive for hours or take…

I don’t have to drive for hours or take time off work. It’s such a relief to have access to online healthcare, no matter where I live.

11 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Javier! We're glad our online healthcare makes access easy and convenient for you, wherever you are. Your health and time matter to us!

Rated 5 out of 5 stars

The treatment fast

The treatment fast. Recommend

11 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Jiayang! We’re glad your treatment was quick and effective. We appreciate your recommendation!

Rated 5 out of 5 stars

I don’t have time to sit in a waiting…

I don’t have time to sit in a waiting room. With Eirdoc, I can have a consultation during my lunch break or even between meetings. The doctors are always professional, and the platform is so easy to use.

11 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Renata! We’re glad Eirdoc fits perfectly into your busy schedule with easy, professional consultations whenever you need. Your feedback means a lot!

Rated 5 out of 5 stars

I hate going to the doctor’s office…

I hate going to the doctor’s office it’s so awkward and stressful. Eirdoc’s online service is just perfect to me. I had a consultation about my acne this morning, and the doctor was so nice and non judgmental. They prescribed a treatment that’s actually working, and I didn’t even have to leave my room. Thank you, Eirdoc!

11 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Erin! We're glad to hear our online service made your consultation easy and comfortable. Helping you find an effective acne treatment without the hassle means a lot to us. We appreciate your kind words and trust in Eirdoc!

Rated 5 out of 5 stars

Eirdoc has made healthcare so much…

Eirdoc has made healthcare so much easier. I can book consultations for my kids, my partner, and myself all from one account.

6 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Angelina! We're happy to hear that Eirdoc is making healthcare convenient for you and your family. We're here to keep providing easy access to quality care whenever you need it!

Rated 5 out of 5 stars

I’m not a morning person

I’m not a morning person, so the fact that Eirdoc offers consultations at all hours is a huge plus for me. I’ve had late-night appointments that were just as thorough and professional as any daytime visit. It’s so reassuring to know I can access quality care whenever I need it. Eirdoc truly works around your schedule.

6 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Veronica! We're glad our flexible hours make it easy for you to get quality care whenever you need. At Eirdoc, your convenience and health always come first.

Rated 5 out of 5 stars

I needed help with a personal health…

I needed help with a personal health issue but didn’t want to go to the clinic. Eirdoc was so discreet and easy to use.

6 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Sean! We're glad Eirdoc provided you with a discreet and convenient way to address your health needs. Your trust means a lot to us!

Rated 5 out of 5 stars

I didn’t have time to visit my doctor…

I didn’t have time to visit my doctor for cystitis, but eirdoc’s service was quick and effective. Highly recommend!

5 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Callum! We're glad our quick and effective service could help with your cystitis. Your recommendation means a lot to us!

Rated 5 out of 5 stars

I’ve tried so many treatments for my…

I’ve tried so many treatments for my rosacea, but Eirdoc Online Doctor was the first treatment that’s actually worked. The consultation was quick, and the results were amazing.

5 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Zlatoslava! We're glad to hear that our online consultation made a real difference for your rosacea. Your positive results mean a lot to us!

Rated 5 out of 5 stars

Dealing with hair loss was really tough…

Dealing with hair loss was really tough for me, it started affecting my confidence and how I felt about myself. But then I found Eirdoc’s hair loss treatment solution, and honestly, it’s been a life changer. The whole process was so simple and quick, and now, after using the medication for a while, I’m actually starting to see results!

4 March 2025
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Reply from Eirdoc Online Doctor

Hi Laurie, thank you so much for your kind words! We're really glad to hear our hair loss treatment is making a positive difference for you. It means a lot to know that the process was easy and effective. We're here to support you every step of the way!
— The Eirdoc Team

Rated 5 out of 5 stars

Ordering the contraceptive pill online…

Ordering the contraceptive pill online has never been easier. eirdoc’s service is fast, reliable, and discreet. Perfect for anyone looking for hassle free contraception!

4 March 2025
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Reply from Eirdoc Online Doctor

Thank you, Robbie! We're glad you found our service fast, reliable, and discreet. Making contraception simple and accessible is what we aim for. Appreciate your support!

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