This is a great service, you can get an appointment almost immediately compared to a two week wait at the local medical centre, let’s be honest, I’d either be dead or better by the time that appointme... See more
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Review summary
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What people talk about most
Reviews shaping this summary
So quick and easy and effective. I booked at 4:57pm and was on the phone to a dr at 5:19. I don't think this can/should replace having a relationship with a regular gp that you return to and are known... See more
Company replied
I have been using the service from this company for a few months now and the efficiency, professionalism and politeness of the admin remain excellent. Despite one computer fault before Christmas,... See more
Company replied
The doctor who consulted me today Dr Ali was so excellent in explaining everything to me regarding the service i was seeking help for.He was calm,not in hurry with good listening skills while gatheri... See more
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Company details
- Health Consultant
- Doctor
- General Practitioner
- Local Medical Service
- Medical Certificate Service
- Mental Health Service
Written by the company
Introducing Eirdoc Online Doctor: Your Convenient Gateway to Quality Healthcare Experience the ease and accessibility of online healthcare with Eirdoc Online Doctor. Our team of experienced and qualified physicians is available to provide immediate GP consultations via video or telephone, ensuring that your health remains a top priority without disrupting your busy schedule. Unmatched Convenience and Accessibility Access immediate online medical care 7 days a week, including weekends and evenings. Choose from video or phone consultations for a personalized experience. Receive instant treatment prescriptions from our dedicated team. Affordable Healthcare at Your Fingertips Enjoy affordable consultations starting from just €20. Eliminate the hassle of travel and waiting room times. Quality Care Delivered by Experienced Professionals Consult with registered Irish Medical Council (IMC) physicians. Benefit from their expertise and personalized care. Take Charge of Your Health with Eirdoc Online Doctor Visit our website at www.eirdoc.com to learn more about our comprehensive online doctor services and schedule your consultation today.
See a Doctor Online Today
Written by the company
- Skip the Waiting Room
- Fast, convenient & affordable online GP consultations. Book now!
Your Health, Our Priority
Your Health, Assured.
At Eirdoc Online Doctor, we’re committed to providing you with the highest quality healthcare, conveniently and affordably. We guarantee:
Expert Medical Advice: Consultations with experienced, Irish-registered doctors.
Privacy and Security: Your health information is treated with the utmost confidentiality.
Fast and Efficient Service: Quick appointments and prompt prescriptions.
Affordable Fees: Transparent pricing for your convenience.
If you're not satisfied with your consultation, please reach out to our customer support team. We’re here to help.
Contact info
13 Adelaide Road, Saint Kevin's Street, Dublin 2, D02P950, Dublin, Ireland
- 01 437 0962
- info@eirdoc.ie
- eirdoc.ie
Fast, Convenient Healthcare at Home
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Completely Unacceptable, Deeply Distressing and Humiliating Experience
This was a completely unacceptable experience, with misleading information and a clear lack of respect for patients’ time.
I travelled from Dublin twice to the pharmacy in Newry (UK) and followed all the instructions provided, including completing the GP registration and submitting the required information from the pharmacy. This involved asking a pharmacist to measure and confirm my BMI, which I found deeply uncomfortable and invasive.
The entire process left me feeling extremely distressed and humiliated.
On my first visit, I waited several hours without any response. I was later advised that I could return to the pharmacy, and on my second visit I followed all instructions again, only to be informed that the prescription could not be issued through this service — something that was never communicated beforehand.
This resulted in wasted time, travel costs and unnecessary stress. Clear and accurate information should be provided from the beginning.
6 April 2026
Unprompted review
Reply from Eirdoc Online Doctor
Thank you for sharing your feedback. We are deeply sorry to hear about the distress and frustration you experienced during your recent visits. It is never our intention for a patient to feel humiliated or that their time has been undervalued, and we sincerely apologize for the lack of clear communication regarding our prescription services.
To clarify for yourself and other patients, our standard Prescription Service is designed for routine medications. However, due to the clinical oversight required for Mounjaro, it is exclusively available through our Weight Loss Consultation service. This specialized pathway ensures that the medication is prescribed safely following a dedicated medical review.
We understand that the requirement for a BMI check at the pharmacy was uncomfortable. This step is a clinical necessity for certain treatments, but we regret that the process felt invasive rather than supportive.
We would like to make this right. If you are still seeking a prescription, we do offer a 3-month Mounjaro prescription via a formal consultation for €45, which can be accessed directly here: eirdoc.com/service/weight-loss/.
We are reviewing our internal guidance and pharmacy instructions to ensure that the distinctions between our services are much clearer moving forward.
Kind regards,
The Eirdoc Online Doctor Team
Great Service
Easy to get an appointment, the doctor listened to what I needed and the entire process was quick and affordable
27 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Jess,
Thank you for your 5-star review! We're glad you found the service quick, easy, and affordable, and that the doctor listened to your needs.
Best regards,
The eirdoc Team
Appointment was as scheduled- prompt…
Appointment was as scheduled- prompt and professional.
19 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Julie Keane,
Thank you for your feedback! We’re glad to hear your appointment was prompt and professional as scheduled. We appreciate your 4-star rating and look forward to supporting you again.
Best regards,
Eirdoc Team
Excellent and efficient service
Excellent and efficient service , Dr Ali zawwar very professional.
19 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi vganasen, thank you for your 5⭐ review! 😊
We’re glad you had an excellent experience with Dr. Ali Zawwar. Your kind words mean a lot to us! 💙
Reply from Eirdoc Online Doctor
Hi Michele, thank you for the wonderful 5-star review! ⭐ We're delighted to hear you found the service quick and efficient. Your support means a lot to us! 😊
Excellent service.l
11 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Pamella,
Thank you for your 5-star review! We're delighted to hear you had an excellent experience with Eirdoc Online Doctor. Your feedback means a lot to us. 😊
App is ok but doctor gives antibiotics…
App is ok but doctor gives antibiotics for 5 days but medical cert only for 2 days ??? So I drink antibiotics and ho to work where windows open! It doesn't make sense specialy me saying i am not feeling well
10 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Lina, thank you for your feedback. We’re sorry for the confusion about the 5-day antibiotics and the 2-day medical certificate. The certificate length is based on the doctor’s clinical assessment, but we understand how this may feel inconsistent if you’re still unwell. Please contact our support team through the app so we can review your case and assist you further. We hope you feel better soon. 🌿
Amazing service
Amazing service, got what I needed very polite and professional for sure will use the service again
9 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Marie Pauline, thank you for your wonderful 5-star review! ⭐
We’re delighted to hear you found the service polite and professional and that you got what you needed. We look forward to helping you again whenever you need us.
Reply from Eirdoc Online Doctor
Thank you, Nishant Nayak, for your 5⭐ review! We’re glad to hear you found Eirdoc quick and reliable. Your feedback means a lot to our team.
My prescription was sent to the wrong…
My prescription was sent to the wrong chemist. This has happened before. I always send all the information needed in my first email but the receptionist response is always send on bp and heart rate which I’ve already sent. Same for what medication I take and the dosage it’s always sent in the first email but the receptionist never seems to read it. I emailed this morning saying my prescription was sent to the wrong pharmacy and I got this review as an email response. Very ignorant clearly my email stating everything needed isn’t viewed correctly by staff and this happen’s every time I contact Eirdoc.
5 March 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Niamh,
Thank you for your feedback, and we’re sorry to hear about your experience.
We apologise that your prescription was sent to the wrong pharmacy and that you’ve had to repeat information you had already provided. We understand how frustrating this must be, and we will raise this with our team to ensure emails are reviewed more carefully.
Please reply with the correct pharmacy details if the issue has not yet been resolved and we will arrange for the prescription to be resent.
Kind regards,
Eirdoc Support Team
Very poor service
Scheduled and paid (€55) for my 10am video call. No doctor commenced the call by 10.13am. Used the online Bot; no response. Rang the site number, was told someone would "ring" me back soon; no response. Rang again around 10.30am, was told I was being put through to a doctor; wasn't put through. Finally at 10.35am a doctor rang me. Doctor wasn't aware that Arret and Imodium have the same ingredients as he has asked me had I taken Imodium, and I countered I had taken Arret, he repeated his question, to which I told him the 2 drugs have the same ingredients
28 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Brian,
Thank you for your feedback, and we sincerely apologize for the delay and frustration you experienced during your consultation. This is not the level of service we aim to provide.
We appreciate you bringing this to our attention, and we will review this with our medical and support team to improve our service. Please contact our support team so we can assist you further.
Kind regards,
Eirdoc Support Team
Very good efficient service with lovely…
Very good efficient service with lovely staff online to help
27 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Elaine,
Thank you so much for your kind 5-star review. We’re delighted to hear that you found our service efficient and our staff helpful. Your feedback means a lot to us, and we’re always here whenever you need support.
Kind regards,
The Eirdoc Team
Excellent service
24 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Simon Murphy,
Thank you very much for your 5-star review and your kind words. We’re delighted to hear you had an excellent experience with our service.
Kind regards,
The Eirdoc Team
I had an excellent consultation with Dr. Ali Zawwar. He was very knowledgeable, took the time to listen, and explained everything clearly. I felt well supported and confident in the advice given. Exc
I had an excellent consultation with Dr. Ali Zawwar. He was very knowledgeable, took the time to listen, and explained everything clearly. I felt well supported and confident in the advice given. Excellent experience overall.
23 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Dear Leonard,
Thank you so much for your 5-star review! We’re delighted to hear that you had an excellent consultation with Dr. Ali Zawwar and felt well supported and confident in the advice provided.
Your kind words mean a lot to us. We look forward to supporting you again whenever you need us.
Best regards,
The Eirdoc Team
Reply from Eirdoc Online Doctor
Dear Anonymous,
Thank you for your 5-star review! We’re glad to hear you found our service quick and had a great experience.
We truly appreciate your support.
Best regards,
The eirdoc Team
Great service .
Great service .
Make app online they ring right on time
Highly reccomend
19 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Thank you, Johanna O Hara, for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had a great experience and that our team called right on time. Your recommendation means a lot to everyone at Eirdoc Online Doctor. 💙
Had a consultation with a doctor who would not listen to me and kept speaking over me
Had a consultation with a doctor who spoke over me, would not listen to what I was saying, then proceeded to say he could not tell whether i would be fit to work a day later when I had symptoms of vomiting and had not been able to eat in two days. I work in the food industry which he was told.
I have tried to get in contact with support via email, phone call and the website support and have been ignored, hung up on, told to call back, and left on read. I do not have the money for a second consultation and was never given a proper first one.
18 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Caoimhe,
We’re truly sorry to hear about your experience and that you felt unheard during your consultation. This is not the standard of care we aim to provide at Eirdoc Online Doctor.
Please contact us directly at info@eirdoc.com
with your details so we can urgently review your case and make this right for you.
Reply from Eirdoc Online Doctor
Dear Jess Sharon,
Excellent! ⭐⭐⭐⭐⭐
Thank you so much for your 5-star rating. We truly appreciate your support and are glad you had a great experience with Eirdoc Online Doctor.
Best regards,
Eirdoc Team
Very efficient service from start to…
Very efficient service from start to finish.
13 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Shirley,
Thank you so much for your 5-star review! We're delighted to hear you found our service very efficient from start to finish.
We truly appreciate your support.
Best regards,
The eirdoc.com Team
DOctor listened and explained…
DOctor listened and explained plannedvtreatment and Possibke side effects of Medication..It was A good experience and Easy to access .And Script sent to oharmacy with out delay.
13 February 2026
Unprompted review
Reply from Eirdoc Online Doctor
Hi Annette Griffin Wright,
Thank you for your ⭐⭐⭐⭐⭐ review! We’re so glad to hear that the doctor listened carefully, explained the planned treatment and possible side effects clearly, and that your prescription was sent to the pharmacy without delay.
It’s great to know you found the experience easy to access and a good one overall. We truly appreciate your feedback!
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