eharmony Canada Reviews 252

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the website well-organized and easy to navigate, even for newcomers, appreciating the ability to create extensive profiles and the thoughtful matches provided. People are generally impressed with the professional service and the platform's ability to connect compatible individuals in a safe environment. However, some customers were dissatisfied with the subscription pricing, finding it astronomical and noting issues with unexpected charges and automatic renewals. Reviewers also mentioned a low number of active members, many profiles lacking pictures or appearing fake, and difficulties with customer service regarding refunds or account access.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, with some finding the platform easy to navigate,... See more

Website

Customers consistently note ambiguous experiences with the website, with some finding it easy to sign up and... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing disappointment and feeling misled... See more

Price

Customers had negative experiences with price, with many reviewers describing it as very expensive and a... See more

Service

People report ambiguous experiences with service, with some customers expressing satisfaction and finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.

Rated 4 out of 5 stars

Well I was hoping to see someone that had sent me a like but when i got in you had banned them from site so i am not sure why but anyway you are trying to protect the people paying for this service.


3.6

Average

TrustScore 3.5 out of 5

252 reviews

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Rated 1 out of 5 stars

I take a 6-month membership

I take a 6-month membership, and after a month, I decided not to renew the membership.I followed the procedure, according to their policy, but they continued to charge me more for two months, although I had already paid for 6 months and although I have cancelled the renewal of the membership. eharmony is dishonest, unscrupulous, and unethical, and probably engaged in illegal behaviour. So, watch your wallet; do something before they snatch it from you. Willie

27 August 2024
Unprompted review
Rated 5 out of 5 stars

I'm impressed with eHarmony because…

I'm impressed with eHarmony because it's authentic: the online community (members) are real people and the compatibility "scores" are quite accurate! eHarmony delivers a more sincere experience and the real possibility of finding a true partner in life! Thank you so much for making my world more exciting :)

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience! This isn't a dating app to find a long term relationship! It's an app for horny old men expecting whores! If you don't give them sex right away, they lose interest. Disgusting!
And eHarmony.ca refuses to give me my money back, even though it's been only a week!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

eHarmony Canada

There are some fake or really inactive profiles, but there are some that are real. The membership is pricey but it's a good way to deter or weed out scammers.That is, only scammers willing to "invest" some money would dare/ endure to stay active.

I like it that you can already have an idea of where the members live, specially if you want to limit your search only in Canada (i.e.excluding American states that share the border with Canada) if proximity is a big deal for you.

It's pricey but I think it's better than others so far.

17 June 2024
Unprompted review
Rated 4 out of 5 stars

So Far So Good!

I am very pleased with this online dating platform so far. I am only giving it 4 Stars at the moment because I haven't found my soul mate yet...but when I do, I will give it 5 Stars.😉🤙

9 June 2024
Unprompted review
Rated 1 out of 5 stars

I paid for a year and not one date not…

I paid for a year and not one date not enough people on this site and even when you delete profile this company hound you for money ....worst date app ever .... i thought paying to meet decent people might pay but in the end .... its not worth IT AT ALL beware and stay away from this app

27 May 2024
Unprompted review
Rated 4 out of 5 stars

Selection is what I expected

Selection is what I expected. I prefer a partner who is more fun and more attractive then what I have been seeing. Not sure your selection program is picking up the right women for me

18 May 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Stay away. Just a money grab. No cancellation policies and signing up is not very clear. Costumer support spits out out side of cancellation policy even after 3 days.
Avoid at all costs.

15 May 2024
Unprompted review

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