eharmony Canada Reviews 252

I’m very disappointed with my experience on eHarmony.
I accidentally purchased a 24-month subscription and contacted customer care within less than an hour to explain the mistake and request a cancellation. Despite addressing the issue immediately and not meaningfully using the service, eHarmony has refused to release me from the 23 remaining payments — over $800 total — citing rigid terms and conditions.

I understand the importance of clear policies, but I expected a company built around human connection and support to show empathy and flexibility when genuine mistakes happen, especially when flagged right away.

Instead, I’ve been met with cold, scripted responses and no willingness to resolve a situation that will cause real financial strain. This experience has been disheartening and frustrating — I would caution others to be very careful before clicking anything on this platform, as they lock you into long-term plans with no room for correction, even for immediate errors.

I truly regret signing up and hope sharing my experience helps others make an informed decision.

Free to women and easy sign up

Wide variety of women with varied interests

I love the fact that you have to be true to yourself !!!

Very well organized,flexible in reference to privacy and the algorithm options gives you a better idea who is out there..No silly pop ups every 5 seconds. Very responsive to movements around my profile, with notifications or email!!

I’m a newbie, so far so good , did my profile , now looking at my matches 🙏🏻

Ability to Connect

Don’t waste your time. Scam and they over charge you. Good luck trying to get your money back

The site is a complete ripoff, using vulnerable men to make money. It does not show the amounts you have to pay, its all suggestive until you see the bill. They charge 6 to 12 months in advance, $160 for a dating site that has no one in your area or what your looking for. They have fake women that shows interest in you just to get you to signup, then they disappear from the site! There is no phone number or cancelation option, only email to get in contact with them. Mostly anything you buy anywhere has a 24hrs cancelation, where your money is returned infull or partial return! These blood suckers don't have any policy that returns any of your money no matter what, even if your show them the misconduct of thier site!!!!Do not use this dating site it is a complete ripofff, all you will achieve there is less money in your pockets! Class action suit from Canada is what is needed to get these immoral, blood suckers, scammers, fraudulent company to close permanently!

I would give eharmony no stars if I could. I have tried cancelling it many times. They said I have a two year contract so they still continue to bill me. I haven’t used their useless site in over a year. I am on a fixed income and can’t afford it. I’m a senior but they don’t care. It’s a money grab. That’s all it is. E-Harmany, you should be ashamed of yourself

Still waiting to meet someone in person!!!

I would give zero stars or a negative one if possible.
As a disappointed subscriber, I honestly can't recommend eHarmony. It's incredibly expensive for what you get, and the customer service is frustratingly unhelpful. The majority of profiles seem fake, and the site doesn’t even require or prioritize photo verification through SMS — which should be a basic step to ensure people are real.

I even tried adding a simple note to my profile asking that anyone who contacts me have their photos SMS verified, and eHarmony removed it. They wouldn’t even allow me to take that small precaution for myself. I've been using the platform for three months now (with three more to go), and in that entire time, I’ve only come across one verified profile.

It honestly feels like eHarmony is more focused on collecting subscriptions than providing a safe, genuine dating experience. They don’t seem to care about the quality of their platform or the authenticity of their users. I expected better.

The scammers are being blocked and removed.

There is no diversity whatsoever after you delete them.

I was able to meet someone with basically the same interests, beliefs and attitudes within a month. Great.
We met up on my bitrthday. She surprised me by showing up at the last minute.

Eharmony SUCKS. It is the most useless dating site. I have used out of many. It’s a total waste of money. There are only about four matches. I’m able to view at one time and 90% of men’s profiles. Don’t have pictures. A profile picture should be mandatory!
If I’m not interested in those four, I don’t get to see another potential match for a week or two.
Awful. Awful. Awful.

i have been a memeber for a couple weeks now.....
unlocking profiles is a problem thou.....

You should only have one memebership grade and it should be cheaper to use and get ?

Hopefully it will work better the POF lol

i find eharmony easy to navigate. the info is shorty and clear. i just joined, haven't had a match yet but the members are very nice looking and appear to be of good character.

Don’t waste your time the matches are definitely not a match. Income based dating..