eFax UK Reviews 634

efax delivered everything i expected from --

Amazing and responsive customer service .

Iraia M was great. She did exactly what we requested, and made sure that I understood what it was that I was requesting. She was very poolite and helpful.

Elizabeth V did exactly as I asked and was efficient and helpful.
I cancelled as I don't need the service anymore. She made the cancellation effortless, rather than obstructive, which can be the way in many places.
I'm left with a positive experience of eFax so would return if the need arises.
Thanks Elizabeth.

Elizabeth V was extremely helpful through every stage of our support request. All of my questions were answered quickly and the enter process was very straightforward.

Great service. When I called, they were empathetic to my situation and fully understood what the issue was.

Lovely Team, easy to communicate with them, Elizabeth is friendly and reliable with good knowledge of system and very patient.

The customer service was absolutely delightful, I had such a positive experience with Iraia and felt I was in the hands of an expert. It was supportive, informative and fast! I don't often write reviews but this experience really brightened my day and thats

After many years of using eFax we found we were not using it as other communication methods had taken over in our business, Elizabeth dealt with our request for cancellation efficiently and pleasantly.

Quick, efficient, no hassle

Elizabeth supported effeciently and fast. She listened empothetically and resolved my prpblem in no time.
Thanks again

Having used the efax service for a number of years, we were in no longer use of it, instead using email etc. But I will say the customer service, in our case Eveldina, would like to say she was very helpful and sorted all our issues when we had any.

Helpful and friendly customer service. We no longer used the service and wished to cancel our subscription. The assistant was helpful and offered other services that might be useful to us.

Customer service is exceptional by Elizabeth.
She also was helpful and very informative.

eFax send me an e-mail that I have a problem with my credit-card. This mail had been send to the old e-mail-adress. When I want to contact my account, it was´nt running. I called eFax where a friendly lady helped me to solve the problem. She was patient because I had trouble understanding some things; I have poor hearing. She gave me a good assistance

I was very happy with the quick response.

We had to make some changes to our account, and the support team were very helpful. I had email exchanges with Elizabeth V who sorted out what we needed to do very quickly.