In all seriousness, I did not have any issues using EDrawMax. Cloud works superbly too. I use it every 2 months and when logging in, I have no issues. Tool is really good as it gives me ability to cap... See more
Company replied
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See what reviewers are saying
I used to work as an aerospace engineer, and I had access to numerous CAD systems that were overbuilt and difficult to use. I had a project to design a two- story house and used EdrawMax. It was easy... See more
Company replied
The best thing about this app is that I can easily use it on multiple platforms, including browsers, PCs, and mobile devices. I can also change it to another diagram, such as a one-sided or two... See more
Company replied
Great mindmap software constantly updated and polished. One bothering thing is issue with interoperability between desktop files and collaborative files, e.g. when creating file in browser, it can har... See more
Company replied
4.4
Excellent
62 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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very efficient software.
very efficient software.
produce exactly the drawing with everuy details.
3 February 2026
Unprompted review
Reply from edrawmind.com
Hi there. Thank you so much for the positive feedback! We're glad you're enjoying the app. If you have any suggestions or need assistance, feel free to submit your voice via the Feedback section. Happy to help!
It is a scam
It is a scam. I paid 160€ for a plan, and now I have to pay extra to add notes to my mind map. This is ridiculous.
22 January 2026
Unprompted review
Reply from edrawmind.com
Thank you for sharing your feedback. We sincerely apologize for the frustration and confusion regarding the charges for our new Notes feature.
We would like to clarify that Notes is an entirely new service and a major strategic direction for our product, representing our expansion into the knowledge management field. It is not an upgrade to the existing mind mapping features but a separate service that requires significant, continuous investment in independent R&D, server maintenance, and more. As such, it operates on a separate subscription model.
Previously, during its internal testing phase on the web version, Notes was offered for free trial as we focused on gathering user feedback. Now, with the official release of the EdrawMind V13 version, Notes has been launched as a formal, standalone service. Users who have deeper needs for knowledge management can choose to purchase this specific feature separately.
We understand that this may not have been communicated clearly enough beforehand, and we are truly sorry for any inconvenience this has caused. Your experience is important to us, and we are committed to improving our communication and service.
If you have any further questions or need assistance, please do not hesitate to reach out to our support team directly. We are here to help.
Canceling the subscription was a real…
Canceling the subscription was a real pain and very well hidden.
23 June 2025
Unprompted review
Reply from edrawmind.com
Thank you for your feedback. We value your opinions and will carefully review them to find opportunities to improve the user experience.
You can contact our AI customer service to find out how to cancel your subscription. We also support email communication. You can leave your email address or contact us directly at customer_service@wondershare.com.
If you have any other comments or suggestions, please contact our customer service email address and we will reply to you as soon as possible.
Very useful for my work area
1 April 2025
Unprompted review
Reply from edrawmind.com
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience. Thank you for your support!
It's a very useful and versatile tool
It's a very useful and versatile tool. I've used it to create diagrams and schematics for the technical and scientific articles I've published over the past three years. I highly recommend it.
23 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support. It is our pleasure to provide you with quality products and services, and we are thrilled to hear that you are satisfied with them.
Your feedback is invaluable in helping us continue to improve and serve our customers better. If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
Edraw MAX is a powerhouse
Edraw MAX is a powerhouse of a diagramming tool that impresses with its versatility and user-friendly interface. Whether you're crafting flowcharts, mind maps, or floor plans, Edraw MAX provides an extensive library of templates and symbols that make the process intuitive and efficient. The software's ability to seamlessly integrate with other platforms and its rich export options ensure that your creations look professional and polished. It's a must-have for anyone looking to elevate their visual communication.
18 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support. It is our pleasure to provide you with quality products and services, and we are thrilled to hear that you are satisfied with them.
Your feedback is invaluable in helping us continue to improve and serve our customers better. If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
Reply from edrawmind.com
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
i use it for me and my wife we are both…
i use it for me and my wife we are both developers and it help us a lot to illustrate our architechture to our friends
10 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support. It is our pleasure to provide you with quality products and services, and we are thrilled to hear that you are satisfied with them.
Your feedback is invaluable in helping us continue to improve and serve our customers better. If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
Reply from edrawmind.com
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
EdrawMind is an outstanding…
EdrawMind is an outstanding mind-mapping tool! Its intuitive interface makes organizing ideas effortless, while the diverse templates and customization options cater to both personal and professional projects. I love the seamless collaboration feature, which allows real-time teamwork, and the ability to export files in multiple formats. The cross-platform compatibility ensures I can work anywhere, anytime. Highly recommended for anyone seeking a powerful yet user-friendly tool to boost productivity and creativity. Five stars without hesitation!
9 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support. It is our pleasure to provide you with quality products and services, and we are thrilled to hear that you are satisfied with them.
Your feedback is invaluable in helping us continue to improve and serve our customers better. If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
Great edrawmind.
A very creative app and now with AI and added new features it has become a more creative application for coaches, creators and content makers.
8 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
Thats awsome experience with edraw mind
8 April 2025
Unprompted review
Reply from edrawmind.com
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience. Thank you for your support!
One of the best Mind Map Creator tool
The best thing about this app is that I can easily use it on multiple platforms, including browsers, PCs, and mobile devices. I can also change it to another diagram, such as a one-sided or two-sided map, and it’s possible to make a timeline. As a result, it matches me for many purposes, from personal things to expanding my mind.
H̶o̶w̶e̶v̶e̶r̶, o̶n̶e̶ t̶h̶i̶n̶g̶ t̶h̶a̶t̶ I̶ d̶o̶n̶’t̶ l̶i̶k̶e̶ i̶s̶ t̶h̶a̶t̶ i̶t̶ h̶a̶s̶ i̶s̶s̶u̶e̶s̶ w̶i̶t̶h̶ m̶y̶ V̶i̶e̶t̶n̶a̶m̶e̶s̶e̶ t̶y̶p̶i̶n̶g̶. H̶o̶p̶e̶f̶u̶l̶l̶y̶, t̶h̶i̶s̶ w̶i̶l̶l̶ b̶e̶ r̶e̶s̶o̶l̶v̶e̶d̶ i̶n̶ t̶h̶e̶ n̶e̶x̶t̶ v̶e̶r̶s̶i̶o̶n̶.
*UPDATED (09-April-2025)*:
- I am having trouble typing Vietnamese because the default font that was chosen does not support the charset of Vietnamese characters, which prevents me from typing it directly in the text block.
- I upgraded to the new version (12.2.5), and every block has selected Arial as a default font. As a result, I can type Vietnamese very well.
8 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support.
Regarding the Vietnamese typing, would you please send us more information about the issue like a screenshot or screen recording video to customer_service@wondershare.com? Once received, we will immediately escalate the case and investigate the issue.
If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
very smooth mind map exprince
8 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and support. It is our pleasure to provide you with quality products and services, and we are thrilled to hear that you are satisfied with them.
Your feedback is invaluable in helping us continue to improve and serve our customers better. If you have any further suggestions or need assistance, please do not hesitate to reach out to us. We are always here to help.
Reply from edrawmind.com
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience. Thank you for your support!
I used to work as an aerospace…
I used to work as an aerospace engineer, and I had access to numerous CAD systems that were overbuilt and difficult to use. I had a project to design a two- story house and used EdrawMax. It was easy to learn. easy to use and the tools cover everything I needed to do. I would recommend EdrawMax to anyone. The downloadable templates make it easy to use.
12 March 2025
Unprompted review
Reply from edrawmind.com
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services.
If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
Great for really getting your thoughts…
Great for really getting your thoughts organized
6 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
In all seriousness
In all seriousness, I did not have any issues using EDrawMax. Cloud works superbly too. I use it every 2 months and when logging in, I have no issues. Tool is really good as it gives me ability to capture diagrams at any size paper.
6 April 2025
Unprompted review
Reply from edrawmind.com
Thank you so much for sharing your positive experience with us. We are genuinely grateful for your kind words and support. If you have any further questions, or suggestions, or need assistance, please feel free to reach out to us.
Very useful product
I consider this product very useful, although I have found small details in the linux version.
4 April 2025
Unprompted review
Reply from edrawmind.com
Thank you for your good comments! We will continue to work hard to improve and innovate to provide a better user experience.
If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
i am used different apps for my work
i am used different apps for my work, but edrawmind best app and value for money. amazing colours, finally very big thanks to edrawmind
5 April 2025
Unprompted review
Reply from edrawmind.com
We are so delighted and grateful to hear your satisfaction with our product! Your encouragement is our motivation to continuously improve our products and services.
If you have other suggestions or comments, please feel free to contact our customer service team. We are committed to continuous innovation and improvement of user experience!
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