Edinburgh Heat Team Ltd Reviews 

34
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have used Edinburgh Heat Team on multiple occassions and cannot fault them. They have provided excellent service each time at a reasonable price. They are quick to respond to queries and the work ha... See more

Rated 5 out of 5 stars

Once again, I've found myself thinking, 'Thank goodness for Edinburgh Heat Team!' So far, they've sorted out a gas leak and a water leak for us - quickly and with minimal stress. A professional, effic... See more

Rated 5 out of 5 stars

Our very ancient (over 25 years old), unserviced boiler packed up on Sunday night Gave Kris at Edinburgh Heat Team a call first thing Monday morning and he came out just after lunch. Dreading the... See more

Rated 5 out of 5 stars

Used Kris and Heat Team on several occasions- for a new boiler two years ago, service of the boiler and fitting of a outdoor hot water tap. Really rate and recommend them- great service and great val... See more

Company details

  1. Gas Engineer
  2. also in
  3. Gasfitter
  4. Heating Contractor
  5. Plumber

Written by the company

Edinburgh Heat Team Ltd is a Gas, Heating and Plumbing business based in Edinburgh covering the Lothians, borders and fife. We specialise in Central Heating installations, maintenance and repairs and cover a wide variety of gas appliance repairs across different fuels such as Gas, LPG and electric boilers. we are also city and guilds time served plumbers who can undertake simple jobs like replacing washers to helping you plan your dream bathroom. we are quickly becoming a landlords favourite undertaking cp-12 landlords certificates , portable appliance testing (PAT) and legionella risk assessments keeping all your lanlord/letting agency needs under 1 business.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality work and great service

I have used Edinburgh Heat Team on multiple occassions and cannot fault them. They have provided excellent service each time at a reasonable price. They are quick to respond to queries and the work has always been completed to an excellent standard. I would not hesitate to use them again in future.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Firm and Great Value for Money

I've experienced outstanding service from this firm. They are very competitively priced, punctual, polite, do the job really well, and do not try to rip off their customers. Last winter I had an issue with the diverter valve and heat sensor in the boiler failing. The Edinburgh Heat Team engineer Jack was given a bum steer by the supplier, but went the extra mile to make sure the boiler was fixed so I had heating and hot water in time for Christmas. The office staff were great in not making additional call out charges caused by the boiler manufacturer's mistake. This year I am selling the property and Jack helpfully put a gas safety certificate in place, with a work order documenting the good state of the property. I cannot recommend Edinburgh Heat Team highly enough.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

First class service from EHT

On moving to Edinburgh EHT certainly went the extra mile in keeping the ageing boiler we had inherited, operating safely for many years.
This year the inevitable happened and we needed to replace the boiler. EHT provided us with a very competitive price and again we were most impressed with the workmanship and the aftercare. An excellent team who we wouldn't hesitate to recommend.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Would give 10 Stars if Possible

We have used EHT for a few years now for servicing boiler. They valiantly fought to keep an ancient boiler going but the fight was eventually not worth the cost.

A new boiler was fitted which is outstanding.

One reason for our delay in getting a new boiler was fear of damage to kitchen as it was relatively new. There was no damage caused in the installation at all … as if it had always been there.

We got a Hive at the same time which was installed and explained.

Good price, outstanding workmanship.

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Was in the EHT show room/office today…

Was in the EHT show room/office today based in Liberton. Couldn’t believe how nice it was. The flooring is nicer than my house! Signed up to a boiler service plan right there and then because of it. Super professional and impressive. Thanks again

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Brilliant Service! Very quick response. Professional, friendly and polite. Fitted a new radiator and dealt with a tricky leak. Will definitely use again.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Prompt and honest repair of an ancient boiler

Our very ancient (over 25 years old), unserviced boiler packed up on Sunday night
Gave Kris at Edinburgh Heat Team a call first thing Monday morning and he came out just after lunch.
Dreading the sharp intake of breath and the 'You need a new boiler' spiel, but Kris had a look, saw what the problem was, said no problem to fix.
Ordered the parts and came back this afternoon. Fixed the problem, gave it a service and we're back to having hot water and warm radiators

8 April 2024
Unprompted review
Rated 5 out of 5 stars

New Boiler…

Edinburgh Heat Team recently installed a new boiler for me, after years of my previous boiler not working they also carried out a flush and made sure all my taps and radiators were working. Install was efficient and no mess left behind. Communication has been quick and efficient and would highly recommend to anyone looking for boiler/ heating services

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Once again, I've found myself thinking, 'Thank goodness for Edinburgh Heat Team!' So far, they've sorted out a gas leak and a water leak for us - quickly and with minimal stress. A professional, efficient, friendly team. Pricing is perfectly reasonable too. First class!

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Definitely a Company to contact if you want very good service.

Contacted this company earlier this week. Was offered service of boiler 3 days later. Engineer Ian was superb. It was obvious he was a very well qualified young man. Was very particular and thorough in his job. Everything was checked and he spent time keeping me posted .

I would have no hesitation in recommending this Company to anyone looking for excellent service.

Thank you Edinburgh Heat Team and Ian of course.

Susan Young

9 July 2021
Unprompted review
Rated 5 out of 5 stars

I had a problem with the boiler last…

I had a problem with the boiler last week and heating sistem.. I recommend to everyone this HEAT TEAM company, very efficient and fast, I had the pleasure of meeting Mr. BRETT who thanks to his skills found the damage suffered and repaired quickly, I highly recommend, great job!!

26 November 2020
Unprompted review
Rated 5 out of 5 stars

Brett from EHT came out to my house at…

Brett from EHT came out to my house at the time arranged and solved a number of plumbing and central heating issues I had in the house I have just moved into. He was clear, kind, helpful, patient, professional and hugely knowledgeable. Very impressive. My go to plumber and heating engineer forever now!

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent team of heat engineers

The agency recommended us the Edinburgh Heat Team Ltd for installing two appliances and for the annual gas inspection. Needless to say that we were very satisfied with them.
Every engineer that came was friendly and respectful of the property.
Highly recommend the Edinburgh Heat Team Ltd.

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Great Plumber

Used Kris and Heat Team on several occasions- for a new boiler two years ago, service of the boiler and fitting of a outdoor hot water tap.
Really rate and recommend them- great service and great value for money. Anyone looking for plumber should contact Heat Team- all the workers we have had have been efficient, always clean up after finished the work.

19 August 2020
Unprompted review
Rated 5 out of 5 stars

AWESOME

These guys are my saviours. Don't hesitate to call them. They have helped me with my property when I have been out of town too, very trust worthy and very efficient. Totally know what they are doing, and do it very well at a great price. - Ms B, Murrayfield.

20 July 2020
Unprompted review
Rated 5 out of 5 stars

Best Gas boiler installation & service in Edinburgh

Made it easy to replace boiler during COVID-19 lock down.
Kris's company provides a supportive, friendly and technically excellent service, for all your gas heating needs.
We've been with Kris for several years, he's reliable and easy to have in the house.
You can trust him to give the best service and charge a fair price.
Read on for our personal experiences
Heating system professionally cleaned - our old radiators had cold patches and the house did not feel cosy. After the system was cleaned out the heat was pumping out - fab!
Rusty radiator replaced - it was doddle for the company to replace a rusting radiator. Pricing was reasonable too!
Monthly payment plan for servicing and call-outs -It's great to have this peace of mind. We've used this - it works well !
Boiler replacement - we needed our 21 year old leaking boiler replaced. It was seem-less and it's lovely neat job.
The financial commitment to this is painless as the company offers % interest!

22 June 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look