Edinburghfooddelivery Reviews 

31
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

As a special treat on the last night of family holiday at Whitekirk Hill, we ordered a drop-off meal from Edinburghfooddelivery. They provided an excellent meal with very clear, easy to follow instru... See more

Rated 5 out of 5 stars

This online food service is the best I have used, so far. The ordering is quick and easy, the delivery is next day and the quality of the produce is extremely high. As a Scotsman, certain things ‘must... See more

Rated 5 out of 5 stars

We ordered Xmas dinner for 11 people and collected the day before. Staff were waiting for us with food ready to go. All was packed well with easy directions for heating and assembling. Everything was... See more

Rated 1 out of 5 stars

Worst experience of my life. Order hasn’t been shipped for over two weeks having said next day delivery. No support or email response, have a phone number that just goes direct to answering machin... See more

4.0

Great

TrustScore 4 out of 5

31 reviews

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4.0

All reviews

(31)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've ordered a Beef Wellington from…

I've ordered a Beef Wellington from Edinburgh Food delivery a couple of times now and it was delivered to me as promised and with ease, it cooked perfectly and it tasted absolutely scrumptiously! It's a premium but wonderful product which all my guests and I find delicious!

2 September 2023
Unprompted review
Rated 1 out of 5 stars

A Scam!

I ordered two bottles of strawberry syrup over 10 days ago and no sign of the order. They don't answer e mails or calls. What they don't know is that I have a friend who lives along the road from them so I shall be asking him to pay a call.

21 August 2022
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THEM

DON'T BUY FROM THEM
Bought food as a present which did not arrive. They don't answer calls or emails. I just want a refund and have had to goto trading standards to sort it.

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Disappointing service

I ordered a frozen turkey for our Easter meal to be delivered today. They confirmed the order and delivery date. I heard nothing more and e-mailed this morning to ask if my order was coming-they replied apologising and said that the butcher hadn't delivered any turkeys today and they don't know why. Probably because it's Easter and they're busy!! If I had known this company didn't keep items in stock I wouldn't have ordered from them. They are refunding me.

7 April 2023
Unprompted review
Rated 1 out of 5 stars

Website availability inaccurate and customer service doesn't deliver

I placed an order for multiple items and half the order was for 6 x one item and amounted to half the overall cost. This item was the reason I placed the order in the first place as the other items I could have sourced in the supermarket or Amazon. The order was dispatched without the main item - saying it was out if stock even though it was still available on their website. I had no message prior to dispatch as if I had I would have cancelled the entire order. £5 delivery on £16.50 worth of remaining items just wasn't worth it. I rang customer service - who were really helpful at the time and they said they were awaiting delivery of more stock and would dispatch the 6 x the main item without any additional P&P. I was happy with this - but suggested a quick email or text in future to explain the problem when most of the cost of the order was unavailable would have helped. Fast forward to the 16th March and I was sent an email with a refund notification and the ordered items were not going to be sent. They are still available on the website - but the cost has now gone up. I have ordered from this company before (more than once) - but now have no confidence in their website stock levels or their customer service.

26 February 2023
Unprompted review
Rated 2 out of 5 stars

Beware deliveries outside EH

Recently enjoy their haggis bon bons. The neighbours also got to enjoy too as our ‘frozen” bulk delivery arrived defrosted. Perhaps the name of the company is well chosen as our further afield delivery did not work out as described.

25 January 2023
Unprompted review
Rated 1 out of 5 stars

This is an unethical company

This is an unethical company - mis-selling products

It says a jar of a product is 425g, but delivers 250mls. So they are over stating the size, by adding on the weight of the glass. Seriously!

A rip off company that I'll never use again.

29 April 2022
Unprompted review
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