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Company details

  1. Card Processing Service
  2. Alternative Financial Service
  3. Energy Supplier
  4. Telecommunications Service Provider

Written by the company

At Eden One Group, we are committed to helping businesses across the UK reduce their operational costs. By partnering with leading merchant service providers, energy suppliers, and telecoms providers, we deliver added value and significant savings to your business. Our dedication to customer satisfaction extends beyond the initial transaction, ensuring continuous support and collaboration. Together, we can transform a good working relationship into an exceptional partnership.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good card machine saving our busy…

Good card machine saving our busy takeaway lots of money. I didn't want to change before as previous provider was OK but Eden One Group showed me how I could save and I a, happy with everything now.

7 September 2024
Rated 1 out of 5 stars

Buyer beware!

We’re going back to a 1 as again I was given the wrong information and have done the transfer to another company immediately after being told I had to wait 6 months since taking out a 4 year contract through them to be able to get a buy out. ( the law changed the next day not allowing anyone to be contracted in for more than an 18 month period and they didn’t make me aware of this either!) I now have the same terminals which work perfectly and give me all the info I need from the terminal without the need for portals and buying myself a laptop (as I was told to do) and £35 a month cheaper. In reply to this you say the contract was ready in December yet you gave it me to sign on the 5th of January knowing full well the law changed in the 6th. I have paid off £3600 to the providers just to get out of your contract. That’s how badly I think you behaved and would have paid more to distance myself from your company. You need to take responsibility for your unprofessionalism and stop mis selling products that aren’t appropriate to the buyer. You did nothing to help at the time it took a negative review to do that and you still got it wrong.

21 March 2023
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you for your review. We are glad that we corrected the challenges you were experiencing and sorry you feel the information we provided was incorrect, when it has been correct for others we have helped. Just to advise, the agreement was created in December 14th ready to sign, you signed on Jan 5th. If you had waited for the correct time that was recommended, then you would not had to pay any money, again we were trying to help you. If you have any futher concerns please reach out and we will always look to help you. We wish you the best of fortune in the future.

Rated 5 out of 5 stars

Really impressive company

Really impressive company. I spoke to Trevor at Eden one after they contacted me in August about changing our card machines. They were professional and clear with all the charges. We decided to go ahead, relucutantly having been with another provider for over 10 years, but have been impressed so far. Recommend

26 January 2023
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you Paula for your kind review. If you need any support please let us know.

Rated 5 out of 5 stars

Card supplier

Was given great advice by Eden One Group. The company delivered everything they said they woulddo.

25 July 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you John for your kind review. If you ever need any support outside our normally courtesy call interactions then let us know.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Eden One are great to deal with. Their team have a very personal touch. I would highly recommend

8 November 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you R.Scott for your kind review. Get in touch if you need any support.

Rated 5 out of 5 stars

New PDQ machine

The while experience has been made so easy, with step by step guides and someone at the end of a phone or email. Thank you very much for making my life easier

30 October 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you for your kind review and we are always available if you have any questions.

Rated 5 out of 5 stars

Great service

Great service
Prompt response to all queries
Very pleased with the terminals and speed of payments into my account
Trevor was extremely professional and helpful

23 June 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you David for your review. We look forward to supporting your business.

Rated 5 out of 5 stars

Trevor came to see us when we opened…

Trevor came to see us when we opened our first pub about PDQ machines, we already had some but after speaking to him we realised we could get a better deal. Trevor stuck by us through everything always happy to email us, phone us or text with updates. So when we took over another pub we knew we would go to Trevor for machines for this pub as well and we weren't disappointed.

17 June 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you Mark for your review. We are happy to continue to work with you.

Rated 5 out of 5 stars

5 Stars!

I work with Eden One as one of their lending partners. Trevor is responsive and on the ball, and a real pleasure to work with. I can trust Eden One to guide their clients through the funding process and keep them accurately informed.
Looking forward to working more with Eden One in the future!

17 June 2022
Unprompted review
Eden one group logo

Reply from Eden one group

Thank you Tom for your review. We are happy to continue to work with you.

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