Eden Medical Clinic Reviews 

197
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a truly great experience with this company. People frequently praise the warm, welcoming reception staff and the professional doctors who always take plenty of time to clearly explain every single step of the procedure. Many customers share that they are genuinely delighted with their beautiful results and feel completely relaxed, comfortable, and well-cared-for during their visits. Some people were dissatisfied with their cosmetic treatments, noting disappointing outcomes or lingering issues without any noticeable improvements. Some other individuals also mentioned experiencing unexpected physical complications and felt completely unsupported when trying to get proper assistance or follow-up care afterwards.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming, informative,... See more

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction, praising... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers express great delight and... See more

User experience

Customers expressed great satisfaction, highlighting lovely appointments, friendly staff, and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just love attending Eden Medical Clinic Cork. From the moment I step foot in the clinic it is such a warm and welcoming vibe. Girls on reception are so helpful and polite, Dr. Ashling is amazing, so g... See more

Company replied

Rated 5 out of 5 stars

EVERYTHING WAS EXPLAINED, from start to finish. I knew exactly what was going to happen, which eased my nerves. Dr Ali explained the procedure and the surgeon did exactly what was explained. I was ver... See more

Company replied

Rated 5 out of 5 stars

Very welcoming environment, Clinic is always clean and cosy. Doctor took time to listen to me and really feel I got a tailored treatment. Great value for money and never an issue to get back for a rev... See more

Company replied

Rated 5 out of 5 stars

Loved my experience at Eden medical Carlow, called and booked my appointment with Katie she was super friendly and helpful and answered all my questions. My appointment with Dr. Yuri was great she rea... See more

Company replied


Company details

  1. Medical Clinic
  2. also in
  3. Plastic Surgeon

Written by the company

Welcome to Eden Medical Clinic, a group of state-of-the-art medical aesthetic clinics in key locations across Ireland. We are located in Cork, Adelaide Road Dublin, Sandyford Dublin, Limerick, Galway, Kerry, Kilkenny, Waterford, and Belfast. Led by our team of highly qualified medical clinicians, we offer a wide range of safe and effective non-invasive anti-ageing aesthetics that make the most of an extensive portfolio of market-leading technologies. Our ethos is simple – we work to boost confidence and subtly enhance natural beauty with a select number of treatments. We want you to leave our clinics looking and feeling nothing short of fabulous.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(197)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Experience

My first experience of AWI & I was very nervous, however the procedure was painless & Dr Jo was so pleasant & calming & gave me all the information I needed. Bianca on reception was very friendly & welcoming. I am so glad I chose Eden Medical & I am looking forward to more visits.

1 July 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Judith, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your first experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 3 out of 5 stars

I left the Adelaide clinic sad and disappointed

Yesterday I left the Adelaide clinic feeling upset and disappointed. After travelling to Dublin from Wexford, and waiting for 20 mins with numbing cream on my lips I was told I would not be getting injected by Dr. Anna. The first reason was because I didn't know what brand of dermal filler was used on my lips two years ago in another clinic. And the second reason was because of a red pigment discolouration on my top lip.

When I asked if could i receive my lip fillers anyway, and waive her 'recommendation' at my own risk (I've had fillers elsewhere with zero negative impacts). I was told no. That I can certainly get them done elsewhere in other places.

I will always be thankful for practitioners who have the patient's health in mind, there is a real lack of it in the facial aesthetics community right now and I cannot fault Eden Medical for this in the slightest. And if Dr. Anna felt uncomfortable completing the procedure, I'm glad she didn't forge ahead against her inner instincts.

However, I cannot ignore how I felt leaving the clinic.
I felt like there was something wrong with me, I felt ashamed and embarrassed. When I walked back out to the reception desk (to the loveliest reception girl in the world might I add) Dr Anna brushed past me with not a single 'goodbye/sorry about not being able to fulfil your procedure today or all the best'. The overall manner and tone in our appointment was really disheartening.

Other observations:

I called and offered to do a video consult before my appointment but was told this was unnecessary since I had dermal fillers before (they were made aware from another clinic). I wouldn't have wasted valuable time and money on a trip all the way up to Dublin.

It needs to be highlighted more clearly that if fillers were received elsewhere, we should know what brand was used. I hadn't a clue and wouldn't have received my procedure because of this. Another reason for a waste of trip.

I've wanted to come to Eden Medical for the longest time and I've been an avid follower of the company's growth and success over the years, I'm just raging that my experience with Dr Anna was crap.

30 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Hello Emma,

We were so sorry to hear that you felt you experienced a less than satisfactory visit with one of our clinicians recently. Patient satisfaction is always a number one priority for us as a small business. Following our call we absolutely appreciate your time in taking us through your experience and we are committed to turning this around for you, we would love the opportunity to be able to do this.

Happy to chat further but very much appreciate your feedback and we truly hope to see you back Emma.

Best wishes,
Eden Medical Care Team

Rated 5 out of 5 stars

Calm and professional… such lovely…

Calm and professional… such lovely staff with great advice….. This is definitely my new go to place for me . Something for myself. There no point in looking anywhere else

27 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Dear Laura, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

A wonderful experience from start to…

A wonderful experience from start to finish. The receptionist was friendly and professional. Dr Johandi gave me lots of info. This is my second visit. Would highly recommend and I will def return.

22 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Dear Kelly, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Excellent first visit

This was my first time visiting Eden Clinic in Waterford and it was an excellent experience. I was extremely nervous, everything was explained in great detail and I was made feel very comfortable and completely at ease. The procedure itself was over very quickly and was very comfortable. Dr Johandi is fantastic to deal with and would highly recommend her and her team.

22 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Dear Christina, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Very happy with Graine

After being away in London for 7 years it took while a while to find someone new for Botox.
Graine is brilliant. She really takes her time with me and listens every time. So glad I found her

19 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Dear Sinead, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

So happy with my lip filler results

So happy with my lip filler results , staff are so lovely and helpful. Dr meabh put me at ease and did an amazing job . Would definitely recommend and will be returning

4 April 2023
Unprompted review
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Reply from Eden Medical Clinic

Dear Erin & Laura, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you both enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Beautiful clean clinic

Beautiful clean clinic, all the staff were absolutely lovely and the results are brilliant! Will be going back

29 November 2022
Unprompted review
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Reply from Eden Medical Clinic

Dear Heather, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

I had complete confidence in Dr Odille

I had complete confidence in Dr Odille. I'm very happy with the results of the dermal fillers and appreciate the gentle, gradual approach that is adopted. I will certainly be returning.

11 March 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Tracey, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Very professional and clean clinic

Very nice staff, so helpful and professional, this is my 3rd visit here. Very happy with my treatments

11 March 2023
Unprompted review
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Reply from Eden Medical Clinic

Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Dr Emma and dr Cliona are the best in…

Dr Emma and dr Cliona are the best in the bizz! I had nose filler carried out and I could not be happier , I always thought I would need surgery to rectify my concern.

14 February 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Dear Laura, Thank you so much for your 5 star review and such lovely comments. We really appreciate you taking the time to leave us a review. We are so delighted that you enjoyed your experience here with us in Eden Medical and look forward to seeing you again. All the best, Eden Medical Team.

Rated 5 out of 5 stars

Had anti wrinkle treatment recently

Had anti wrinkle treatment recently. Dr Meabh was very professional and knowledgeable. A very relaxing atmosphere. Would highly recommend.

14 February 2023
Unprompted review
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Reply from Eden Medical Clinic

Hi Yvonne, thank you so much for your fab review! We hope to see you again soon! - Eden Medical xx

Rated 5 out of 5 stars

Lovely place I felt so welcomed and…

Lovely place I felt so welcomed and comfortable Doctor Miriam was so professional and explained the procedure to me very well would highly recommend this place

10 February 2023
Unprompted review
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Reply from Eden Medical Clinic

Hi Shauna, thank you so much for your lovely review! We are delighted that you are happy with your experience at Eden. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Dr Odille is so nice and very…

Dr Odille is so nice and very professional and does amazing work with anti wrinkle injections . Definitely recommend

7 February 2023
Unprompted review
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Reply from Eden Medical Clinic

HI Lisa, thank you for the lovely feedback. Dr Odille will be delighted and we look forward to seeing you again soon. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Had a consultation with Dr Meabh today…

Had a consultation with Dr Meabh today and she was very helpful and friendly. I ended up getting a lip flip and it was quick and minimal pain. The receptionist (didn’t get her name) was also very friendly. Great experience all around

24 January 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Heather, thanks for the lovely feedback. We cannot wait to see you again in the future. Best wishes, Eden Medical x

Rated 5 out of 5 stars

Got 2 area anti wrinkle injections…

Got 2 area anti wrinkle injections today, barely felt a thing, was over before I knew it and didn’t even bleed. Such a good experience, will definitely be back again!

17 January 2023
Unprompted review
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Reply from Eden Medical Clinic

Hi Christina, we are delighted to hear that you were happy with your experience at Eden! Thank you so much for your lovely review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

I received lip filler today (14th…

I received lip filler today (14th January) with Dr Johandi. It was a great experience, the doctor was extremely pleasant and put me at ease. I explained exactly what I hoped to achieve and Dr Johandi did just that. The numbing cream applied 10 minutes before the appointment was great as I barley felt anything. Would highly recommend & will definitely be back for top ups.

14 January 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Renault, Thank you so much for your wonderful 5 star review and your lovely comments. We look forward to seeing you again soon! Best wishes, Eden Medical x

Rated 5 out of 5 stars

Another great visit to Eden

Another great visit to Eden! I got my top up AWI in two areas. Love the friendly service, and always make me feel at ease. Would highly recommend Eden to everyone!

13 January 2023
Unprompted review
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Reply from Eden Medical Clinic

Hi Sharon, we are delighted to hear that you are happy with your treatment! Thank you for the stunning review! Best wishes, Eden Medical xx

Rated 5 out of 5 stars

Eden Medical in Cork deserves 10*

Eden Medical in Cork deserves 10*.
Such a nice and professional staff
And Dr Odille is my favourite. Thank you so much for everything ❤️

11 January 2023
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Jolanta, thank you so much for the lovely review! Our Cork ladies will be delighted. Best wishes, Eden Medical xx

Rated 5 out of 5 stars

The best that there is 🌟

I have been to eded medical on a few occasions now and I wouldnt choose any other service provider. Always get fantastic results and the doctors and receptionist are wonderful people to encounter.

17 December 2022
Unprompted review
Eden Medical Clinic logo

Reply from Eden Medical Clinic

Hi Ami, thank you so much for the amazing review! We're delighted you're happy with the results! Best wishes, Eden Medical xx

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