edelkrone Reviews 328

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional build quality and thoughtful engineering of the products, highlighting their sturdiness and reliability for various photography and filmmaking needs. Many find the products to be innovative, easy to set up, and capable of delivering professional-quality results, even for solo creators. The customer service is frequently described as responsive, helpful, and professional, with many appreciating the personalized support and timely assistance. However, some people experienced issues with product flexibility and angling options, finding them less versatile than expected for certain shots. A few reviewers also reported problems with customer service, citing unresponsiveness, conflicting information, or difficulties with returns and replacements. Additionally, some customers noted that certain products, like the Dolly One, had limitations in movement and design, making them less practical for specific environments.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as well-made, sturdy, and... See more

Quality

Users describe positive interactions with quality, frequently praising the products as sturdy, reliable, and... See more

User experience

Customers generally report positive experiences with the user experience, highlighting the intuitive setup,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the support team's... See more

Service

Clients share positive opinions on service, with many reviewers describing it as unparalleled, excellent, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slider works fantastic, highly recommend! They helped me navigate how to work with FedEx to get customs the paperwork needed to easily import their product. Worth noting they ship from Turkey so it... See more

Rated 5 out of 5 stars

I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more

Rated 5 out of 5 stars

I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything... See more

Rated 5 out of 5 stars

Edelkrone produces one of the best motion control systems out there. Their heads work flawlessly, as with the combination of the Jibone, achieving shots hard to duplicate without their system. Machine... See more


Company details

  1. Cinema Equipment Supplier

Written by the company

At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10+ year Edelkrone user, their stuff can't be beat

Edelkrone for years now has provided the best slider and camera support solutions on the market. I was an early adopter with their first slider head combo and those models are still running strong today over 10 years later. So it was a no brainer when I had to build a new production package for another company to outfit them with the full and new bundles from Edelkrone. The quality of their products is top notch and built for production. My 10+ year old gear looks almost as good as the day it arrived, meaning it stands up to the rough use in production. The new gear is amazing, showing me that they care and continue to evolve and improve their products. I also love how user friendly everything is and the simplicity with the app is wonderful. If you want to step up the production value of the content you capture I highly recommend picking up gear from Edelkrone, worth every penny.

16 January 2026
Rated 5 out of 5 stars

Onur's Respectful and Caring

The communication I've had with Onur has been very quick and professional. Definitely cares for creators and partnerships. Hope to do more collaborative work through him again in the future.

14 January 2026
Rated 5 out of 5 stars

Working with Edelkrone as a content creator

I have also been using their products for years, and now I started working with them as a content creator.

There's freedom to create what I want, and the communication is great. With these two things, they are already ahead of most companies I have worked with hahaha.

14 January 2026
Rated 4 out of 5 stars

Once I had to send a video showing the…

Once I had to send a video showing the "stickiness" of the StandPlus, it wouldn't unfold properly, whacking me in the chest. A couple emails the issue was resolved by loosening the base screw. I followed instructions and was told NOT to loosen.

7 January 2026
Rated 5 out of 5 stars

I can only recommend buying from…

I can only recommend buying from Edelkrone! Their products are incredibly innovative, and they’ve truly perfected their apps across all devices. Whether you’re a cinematographer, director, VFX artist, or content creator, you’ll be impressed by how smooth, intuitive, and quick these tools are to set up and use.

For me, the motion control capability is a game changer. It opens up endless creative possibilities and allows me to capture complex VFX shots with precision and repeatability. Edelkrone has genuinely elevated my workflow.

9 January 2026
Rated 5 out of 5 stars

Want Overhead Photos That Are Level, FlexTILT Pro and Phone CLIP Worked Great For Me

I am an artist who takes photos of his painting to post them. I ask Dogu of Edelkrone to advise me on what items I should consider to do so using my iPhone. He advised me for overhead photo, the FlexTILT PRO and Phone CLIP would work well. I followed his advice and , on my first try, I was able to take a great level photo. No more adjusting for me.

13 January 2026
Rated 5 out of 5 stars

I have been recording oral histories…

I have been recording oral histories for the past 20 years. Throughout the years I have been gathering the right gear to make a truely portable interview kit. The Edelkrone FlexTilt MAX was the last piece of the puzzle... compact tripod with the right amount of height adjustment.

12 January 2026
Rated 5 out of 5 stars

Solid gear and great controls

The gear is carefully packed and when unpacking, the quality is instantly visible. Mostly aluminium parts, which feel great. The Packshot Edge bundle was very easy to set up. App controls are great and with the video tutorial it’s easy to learn. Very pleased with the gear so far!

7 February 2026
Rated 5 out of 5 stars

My experience with Edelkrone has been…

My experience with Edelkrone has been genuinely impressive from both a design and real-world usage perspective. What stood out to me the most is how thoughtfully the system is engineered for creators who value controlled motion, stability, and efficiency on set.

The SlideSprint Bundle feels solid, reliable, and clearly built by people who understand the daily challenges of shooting. Setup is fast, adjustments are intuitive, and the balance between flexibility and stability makes a noticeable difference during production—especially in tight spaces or dynamic shooting environments.

What Edelkrone does particularly well is removing friction from the creative process. Instead of spending time fighting with gear, I’m able to focus more on composition, movement, and storytelling. The system encourages experimentation while still feeling precise and dependable, which is not always easy to achieve in motion tools.

Overall, it feels like professional equipment designed to support creativity rather than limit it.

8 January 2026
Rated 3 out of 5 stars

It does not support the weight of my…

It does not support the weight of my camera and rather difficult and cluncky to adjust.

7 January 2026
edelkrone logo

Reply from edelkrone

Hi Maha,

Thank you for taking the time to share your honest feedback. We’re genuinely sorry to hear that the product did not meet your expectations. That’s certainly not the experience we want anyone to have with edelkrone products.

One of our technical support specialists has already reached out to you directly to better understand the issues you encountered. We truly believe that with a clearer picture of your setup and use case, we can determine whether this is a configuration issue, a technical problem, or something we can improve on our side.

Your feedback is extremely valuable to us, and we’re committed to working with you to find a proper solution and ensure a much better experience.

Thank you again for sharing your thoughts, and we hope to continue the conversation with you directly.

Best regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look