Eddie Wright Car Supermarket Reviews 

2,263
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their helpfulness, professionalism, and friendly approach, making the car buying process smooth and stress-free. Reviewers appreciate the seamless and efficient journey, often highlighting clear explanations, the absence of pushy sales tactics, and well-prepared new cars that looked brand new. However, some customers noted issues with communication and support after the sale, feeling ignored or lacking empathy. A few also experienced vehicles developing faults shortly after purchase, causing inconvenience and dissatisfaction with the aftercare.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, helpful, and... See more

Service

Users describe positive interactions with service, with many reviewers praising the helpfulness and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their new... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the relaxed and smooth... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault the service that we received from Lewis whilst buying our new car. No pushy sales tactics used, he listened to what we wanted and gave options. Made the experience of buying a car a breeze... See more

Rated 5 out of 5 stars

We had a very positive experience purchasing a car with Lewis. We viewed the car mid-week after work and Lewis had a lot of time for us to deliberate and to test drive, we put the deposit down and ca... See more

Rated 5 out of 5 stars

Mark at Scunthorpe has been great throughout. He has been really helpful and ensured everything was understood for buying a new car. Helpful throughout any previous issues we have had with other cars... See more

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(2,263)

266 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience buying a car

Great experience buying a car from here. No pressure. Very good service and a great site. Car was prepped as I wanted and made the process actually enjoyable. Lewis is a superstar in sales, really looked after me. Would definitely come here again when looking to change cars

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

Lewis was a brilliant sales executive and provided a very smooth handover and his manager Devlin was exceptionally helpful! I would highly recommend Eddie Wright to anyone looking to purchase a car in future.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Had lewis look after us. Quick, clear, concise and take the stress out the experience. Would definitely use again.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

We had Dave Burdett helping us out and…

We had Dave Burdett helping us out and he was fantastic. Super easy service, able to just walk around on our own and felt no pressure. Extremely honest and helpful throughout the whole process. THANK YOU :)

4 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a very positive experience…

We had a very positive experience purchasing a car with Lewis. We viewed the car mid-week after work and Lewis had a lot of time for us to deliberate and to test drive, we put the deposit down and came back on the weekend. On the day of purchase, Lewis picked us up from the station (thanks!) and the purchasing process was seamless. Grateful for the good customer service. Very happy with both the experience and the car. Thanks again!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Bought a new car

Went and bought new car dealt with Dave Bwdett fantastic service talked me through everything even took my car which was not in good shape for a fair will be using again in the future

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Car sale

Dave Burdett recently sold me a car and he really couldn’t have made the process any easier! Would recommend

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Everything started badly from the outset. Refusing to acknowledge/ reply to any emails

Everything started badly from the outset. I arranged finance through one of their affiliated finance brokers, yet the salesman at Eddie Weight repeatedly tried to persuade me to cancel this and instead use a different finance house that he “works better with”. This immediately raised concerns.

The car itself was not fit for purpose. Despite being only 9 months old, it absolutely reeked of cigarette smoke. There were visible cigarette burns in the roof lining. The parcel shelf was broken and got stuck in the boot on its first and only use. The passenger seat mechanism is faulty and reclines during long journeys. The wireless phone charger does not work. The air conditioning blows hot air even when set to 16 degrees. I could go on.

I raised these issues and formally requested to exercise my consumer rights to reject the vehicle. After chasing twice, I received one brief response saying the matter had been passed to another department. That was it. The car has now been sitting unused outside my house for over 60 days and I still have not received any further response.

I would be very wary of buying anything from here. The price may look competitive, but they charge £399 to “get the car on the road” and clearly do not check anything properly. There was no second key on a 9-month-old car, meaning I cannot use many of the vehicle’s technology features and the previous owner could potentially still track the car. The single key provided is damaged. The hybrid battery had no charge at all. The smoke smell is so strong it will make you gag if you’re not a smoker.

Overall, a very poor experience from start to finish. I would strongly recommend staying away and don’t be pulled in by the price, it’s not worth the saving!!!

29 December 2025
Unprompted review
Rated 5 out of 5 stars

What can I say These guys are amazing

What can I say These guys are amazing, we bought out second car from here, Gary looked after us from start to finish one of the sales managers Steven got involved to do a great deal for us, after we had taken delivery of the car there was a few small issues, but we were booked into to the service department and Richard helped sort them out within the day, I wish every business took care of there customers like they do here.... thanks again everyone and we will see you when we are ready to buy again x

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Happy days

Dave Burdett dealt with my car upgrade, and also doubled as a driving instructor (I hadnt ever driven an automatic before). Top bloke, and top service. Very happy.

20 January 2026
Unprompted review

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