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Rated 1 out of 5 stars

The order I placed three weeks ago still hasn’t arrived. Even though I’ve been sending emails constantly, they’ve been stalling me, and when I wrote to them a few more times recently, I didn’t receive... See more

Rated 5 out of 5 stars

Experience in working with this company was a pleasure. The store has a wide variety of needed supplements and prices are pretty comfortable. I made a mistake in the shipping address, and I solved t... See more

Rated 5 out of 5 stars

I accidently made a double order and paid both. The support group is professional, kind, calming and really fast with answers (thank you Carolina!). I bet the whole team's great! With this kind of att... See more

Rated 5 out of 5 stars

I have generally been satisfied, which is why I ordered twice from ECO supplements. They are honest, price-competitive, to-the-point and efficient, even though the first time there is a tiny delay. Th... See more

Company details

  1. Vitamin and Supplements Store
  2. Health Food Store

Written by the company

We love natural supplements! Explore our range of 4500 natural, organic and clean supplements. We always offer free shipping on all orders over 100€. EcoSupplements is run by a family owned & eco-friendly company. All our deliveries are eco-friendly and 100% climate neutral, good right?


Contact info

4.0

Great

TrustScore 4 out of 5

537 reviews

5-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Placed my order on April 6th

Placed my order on April 6th, got my item on April 21st.
Not too happy about the delay.

22 April 2021
Eco Supplements Ltd logo

Reply from Eco Supplements Ltd

Hi, We apologize for the late delivery by GLS. Normally the delivery time is 2-5 working days.

As compensation we have refunded you the shipping cost for your order.

Best regards
Ecosupplements.eu
Customer Support
Ecosupplements.eu
Mikael

Rated 1 out of 5 stars

My order was supposed to arrive in 2-5…

My order was supposed to arrive in 2-5 days but took 12. Emailed eco supplements after 7 days and got no response until I sent a second email 4 days later. Poor service & don’t think I will use them again

16 April 2021
Eco Supplements Ltd logo

Reply from Eco Supplements Ltd

Hi, Normally the delivery time is 2-5 working days.
For your package it took 8 working days, we apologize for the delay with your package.

Please contact us at Support@ecosupplements.eu so that we can compensate you by refund you for the shipping cost due to the delay with your delivery.

Best regards
Ecosupplements.eu
Customer Support
Mikael

Rated 5 out of 5 stars

I still havnt recieved my order

I found the order.

Good experience

28 March 2021
Unprompted review
Eco Supplements Ltd logo

Reply from Eco Supplements Ltd

Hi, According to the tracking this package were delivered to you 16/3.

Please see the tracking information below, we also have provied to tracking information to your email.

https://tracking.dpd.de/status/en_PL/parcel/13269600806969

Please contact us at Support@ecosupplements.eu, if you have not received the package as shown on the tracking. We want to compensate you so please contact us so we can solve this properly.

Best regards
Customer Support
Ecosupplements.eu
Mikael

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