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Ecooparts Reviews 5,505

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Very reactive team of this company (DESGUACE LOS SANTOS in Spain) Difficult for them because delivery in other countries than Spain (I live in France) was not yet established. They did what 2 do... See more

Company replied

Rated 5 out of 5 stars

The actual item's condition was according to expectations. It was a pair of silver roof rails with minor scratches on the metal, but nothing noticeable from a distance. The plastic and rubber seal pa... See more

Company replied

Rated 1 out of 5 stars

Avoid, their customer service after sale is non existing even if you write in spanish they still won't give a f... I've tried to contact withing the 15 days gap the customer service to return the... See more

Company replied

Rated 5 out of 5 stars

The people from ecooparts promptly and kindly answerd all my questions. The vendors also gave feed-back to my inquiries. They ship internationally. And most importantly, the part that I bought works... See more

Company details

  1. Used Auto Parts Store
  2. Auto Parts Market
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Equipment Accessories Store

Written by the company

Ecooparts somos un marketplace online especializado en recambios usados para coche, procedentes exclusivamente de desguaces legales y Centros Autorizados de Tratamiento (CAT). Conectamos tanto a particulares como a profesionales con una amplia red de desguaces autorizados que publican y gestionan directamente la venta de sus piezas recuperadas. Nuestra plataforma reúne más de 8 millones de piezas de segunda mano para automóviles, incluyendo motores, cajas de cambio, centralitas, faros, retrovisores, puertas, paragolpes y todo tipo de componentes mecánicos y eléctricos. Cada recambio es desmontado y clasificado por especialistas del sector, garantizando su procedencia legal y fomentando un mercado transparente de piezas reutilizadas. Ecooparts funciona como un entorno digital seguro, claro y estructurado, donde cada desguace colaborador gestiona sus propios productos: establece precios, promociones, métodos de pago y condiciones de envío. La compraventa se realiza directamente entre comprador y vendedor, favoreciendo una experiencia transparente y eficiente. Además, ofrecemos atención al cliente propia para acompañar a los compradores durante todo el proceso, así como una herramienta de chat interna que permite comunicarse directamente con los vendedores antes de finalizar la compra. De esta forma, los usuarios pueden resolver dudas sobre compatibilidades, plazos de envío, estado de la pieza o cualquier detalle técnico relevante, reduciendo errores y aumentando la confianza. Impulsamos la economía circular en el sector de la automoción, promoviendo la reutilización de piezas y contribuyendo a reducir el impacto ambiental frente a la fabricación de recambios nuevos. Apostamos por un modelo de consumo más sostenible, accesible y eficiente. Nuestro objetivo es facilitar la búsqueda de recambios usados fiables, económicos y verificados, ofreciendo una experiencia de compra intuitiva, organizada y orientada a la confianza. En Ecooparts trabajamos para que encontrar piezas de desguace online sea rápido, seguro y profesional.

Tu confianza es nuestra prioridad

Indica tu número de pedido para poder identificar tu compra

En Ecooparts sabemos que comprar un recambio usado online requiere seguridad y tranquilidad. Por eso trabajamos únicamente con desguaces legales y autorizados, garantizando la trazabilidad y procedencia de cada pieza. Todas las piezas cuentan con garantía según la normativa vigente y las condiciones de cada producto, ofreciendo soluciones confiables ante cualquier incidencia. Además, nuestro equipo de atención al cliente y chat interno con vendedores, está disponible para ayudarte a resolver dudas sobre compatibilidades, estado de la pieza o plazos de envío antes de finalizar tu compra. Impulsamos la economía circular y promovemos la reutilización de piezas, pero sobre todo trabajamos para que cada compra sea rápida, segura y con total confianza.

Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good experience

Although the spare part was received damaged (probably courrier's fault) their reply and behaviour was very professional returning immediately the charge.

5 November 2024
Rated 5 out of 5 stars

Volvo xc60 spare parts

I bought spare parts for volvo xc60 and it was very fast shipped, fair price, good quality. No problems. It was first time we tried this website and it worked well.

15 October 2024
Rated 5 out of 5 stars

From Spain to the UK Quick Service.

After searching the usual avenues for an indicator stalk for my Nissan Cabstar F23 and failing, I turned to ECOOPARTS as a source for what I needed.

They had a good choice of parts listed on the website and after ordering the part I needed and paid for I just had to wait for said item to arrived.

The only downside to dealing with ECOOPARTS is, you don't get notified when your packages is sent out, but it took about a week for it to come from Spain to the UK and it was well packaged and reasonably priced as well including all taxes and shipping.

17 October 2024
Rated 3 out of 5 stars

transaction ok

communication and understanding problem otherwise
impeccable delivery well packaged the tracking and also very fast thank you for this transaction

23 September 2024
Rated 5 out of 5 stars

PHEV "main battery"

I ordered a "main battery" for my Volvo V60 PHEV (the one with 10KWh and about 80kg), with delivery to Hungary.
The package arrived fast, was professionally packaged, and included (in a small separate bag) the special surge (or whatever) which then was very much asked by the VService experts.
The price was reasonable, the battery in very good shape.
All ok and positive!

4 September 2024

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