I had an appointment at the Mt Pleasant Pennsylvania location . The gentlemen that helped me was Mark and I have to say that he was very nice and helpful! The garage and the lounge for customers was v... See more
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27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's in Berea for a Hunter Road Force tire balance, tire rotation, and oil change. The next day I was dr... See more
Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire... See more
This is Conrad's definition of a "good" job and a "new" unused tire is a joke. They didn't even put a new valve stem on it. I have never felt this sick about getting tires in 22 years of driving. My f... See more
Company details
Information provided by various external sources
In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.
Contact info
Lorain Ave 14577, 44111, Cleveland, United States
- econrads.com
Excellent experience so far!
I’m always satisfied with my service
Great service
Great service! Professional staff from service desk to the service technician. Kept me informed of service provided and preventative maintenance for the future.
I scheduled my appointment online
I scheduled my appointment online, got there in the morning and everything went like clockwork
They got done in a reasonable amount of time as well
Excellent prices on tires
Excellent prices on tires, and excellent service. I buy tires only at Conrads.
Professional and courteous.
Always a great experience at Conrad's…
Always a great experience at Conrad's at Golden Gate. Brian is fair and honest and work is always done timely and within time frame stated.
Above and beyond is appreciated!
They didn't have any appointments but got tires on my vehicle anyways. I'm a traveling hospice nurse in the snow belt area, getting to my patients safely is very important. Thanks to Conrad's Macedonia all my visits were completed and I got home to my family safely.
It was very easy to schedule an…
It was very easy to schedule an appointment for new tires by using Conrad's website.
Conrad’s has constantly performed great…
Conrad’s has constantly performed great service on many of my vehicles over the years. Very trustworthy and professional!
They didn’t have the right oil/filter…
They didn’t have the right oil/filter for my Jetta, it took 2 hours. They didn’t charge me but now my car says “600 mile until oil change” the employees didn’t know what to do so they told us to “google it” ... you’re folks are supposed to be experts this is very unprofessional and disheartening
appointment
all is good so far but i still have to go to my appointment and have the work done then ask me how i feel
I'm expecting 5 star service
I'm expecting 5 star service, can't complete survey until work is completed
Satisfied Customer
Like any customer, I want my car service and repair shop to have qualified technicians, fair prices, and friendly staff. In addition, and just as important, I want to be confident in their honesty. Conrad's in Hudson has met all those requirements, and I will continue to be a repeat customer.
Power Steering Fluid Exchange Process?
I requested information regarding the Power Steering Fluid exchange, specifically how it is done?
The people that work there are amazing
The people that work there are amazing. Had to get an expensive amount of work done and they did everything they could to give me good service and at a price I could afford. Will definitely re going back
I’ve used Conrad’s auto service several…
I’ve used Conrad’s auto service several times and found them to be reliable and trustworthy.
They were honest and courteous
They were honest and courteous. I will come back in the future for any car repair I have.
They were awesome great service and…
They were awesome great service and great price
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