Banner for EconomyBookings

EconomyBookings Reviews 

152,450
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 28,320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the online platform is exceptionally user-friendly, making the entire booking process fast, transparent, and completely straightforward. Travelers consistently mention that they genuinely appreciate finding very reasonable car rental prices alongside a diverse and wide selection of available vehicles. Some reviewers were not happy with unexpected extra fees, noting that additional costs for insurance coverage or mileage frequently appeared after booking. Other consumers also noted encountering confusing pricing structures or frustrating reservation problems when attempting to pick up their reserved vehicles.

What people talk about most

Booking process

Customers consistently note positive experiences with booking_process, describing it as fast, seamless, and... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, simple to... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the fast booking process and highly... See more

Service

People report ambiguous experiences with service, reflecting both severe dissatisfaction and occasional... See more

Website

Users describe positive interactions with website, noting that it is easy to navigate, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I looked at a few websites and settled on Economy Bookings because it provided what I wanted in terms of the type of car and the price. I was also able to get full coverage at a reasonable price. T... See more

Company replied

Rated 4 out of 5 stars

I still have one issue to have resolved, but assuming this occurs seamlessly The entire process was fast transparent and easy to follow. That said it will ultimately come down to the operator on the g... See more

Company replied

Rated 4 out of 5 stars

It was not great, but managed to solve a problem with friendly competent agents; it was difficult to find contact with a real person. Better than through Booking.com, so i was pleased I changed my boo... See more

Company replied

Rated 4 out of 5 stars

This company was recommended to me by a family member. The website appeared user friendly. Unable to comment further until l have completed my first transaction in full.

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

152K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(152,450)

37,757 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Daniel,

A booking process that went all smooth is always good to hear — thanks for letting us know. Glad it came together cleanly for you, and whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

AVOID - Scam Practices

To change a reservation you need to cancel it and create a new one. But you don't get money back, only "credits". Then they make you pay for your new reservation at pickup, so you can't use your credits.

This way, the next time you need to book a car (if ever), you're forced to use EconomyBookings instead of wherever they offer the cheapest car. And the credits expire after two years.

Scamme company with a nice interface and scammy behavior. Avoid.

6 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Jack,

Turning a reservation into credits, then ending up with a pay-at-pickup replacement booking, is a frustrating loop — especially when you were trying to shop around for the cheapest car. According to the booking conditions, credits stay tied to your account for future bookings; if the new reservation is paid directly to the supplier at pickup, those credits won’t cover that counter charge. If the credit was issued with a two-year expiry, that’s the window attached to it.

EconomyBookings is a legitimate booking platform that works with rental suppliers worldwide, even if this setup feels restrictive rather than helpful.

Ethan Carter
Feedback Manager

Rated 4 out of 5 stars

Good

Good , and was fairly easy, good....yes

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Trevor,

A fairly easy booking and pickup are good to hear about — thanks for letting us know. Short notes like yours still say plenty. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and the price was the lowest that I found. It made the choice very easy.

19 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Randal,

Glad the site was easy to navigate and the lowest price you found made the choice that much simpler — that’s the kind of booking note people like to hear. Thanks for taking the time to share it. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Brian,

A very easy process to book is a nice note to get, Brian. Thanks for sharing it, and for letting us know the booking itself stayed simple. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy

Easy, clear and stress free

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Radmila,

Easy, clear, and stress free — that’s a lovely trio to read. Thanks for taking the time to share it, and for letting us know the booking stayed straightforward from start to finish. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Was easy so far

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Adam,

A booking that’s been easy so far is a good sign — thanks for letting us know. It’s nice to hear the process has stayed straightforward up to this point, and whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy experience and great price

Easy experience and great price! Good service.

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Mario,

Great to hear the price worked out well, Mario — and that the whole experience stayed easy with good service. Thanks for sharing it; straightforward notes like this mean a lot. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Good price

Good price very happy

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Sanjana,

A good price is often the detail that makes the whole booking feel worthwhile — glad that landed well for you. Thanks for leaving a note and for saying you were very happy with it. Wherever the next trip takes you, hope it brings the same easy feeling.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Roland,

The ease of getting through the booking is lovely to hear — thanks for leaving a note. It’s useful to know the whole thing felt easy to understand as well as easy to move through. Wherever the next trip takes you, hope it stays just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Excellent no problem

Excellent no problem

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Brian,

Glad it was an easy one — “no problem” is a tidy outcome, and nice of you to leave a note about it. Thanks for taking the time to share it. Wherever the next trip takes you, hope it stays just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy booking process and at a great…

Easy booking process and at a great price.

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Shony,

A straightforward booking at a great price is always good news. Thanks for sharing that — glad the process felt easy from start to finish. Wherever the next trip takes you, hope it’s just as simple.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Simple

Simple, effective

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Steven,

Thanks for leaving such a neat note — “simple, effective” is a fine way to put it, and it’s good to hear the booking came across that cleanly. Hope the next one is just as straightforward.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Price is acceptable

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello,

Glad the price sat in an acceptable range for you — thanks for leaving a note. It’s often the small detail that decides whether a booking feels worth it, so that’s useful to hear. Hopefully the next one is just as straightforward.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars

Good but the drop point was not what I…

Good but the drop point was not what I requested

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Kate,

Having the drop point come back as something other than what you requested is a nuisance, especially when the rest of the booking was still good enough for 4 stars. The drop-off location should line up with the confirmation or voucher, so that’s the detail to compare against what you selected. Thanks for flagging it — it’s a useful bit of feedback, and it helps show where the location detail didn’t quite land.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Good

Good, fast, convenient.

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Reza,

A good, fast booking is a lovely bit of feedback to receive — thanks for taking the time to leave it. Glad the process felt convenient and got you through without any fuss. Hope the next trip is just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Easy to book

all good. Easy online booking

21 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Christopher,

An easy online booking is a pleasing bit of feedback, and I’m glad it came together cleanly for you. Thanks for taking the time to let us know — wherever the next trip takes you, hope it keeps that same easy pace.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

Nice and easy

Nice and easy on line booking 👍

20 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Valerija,

A nice, easy online booking is lovely to hear — thanks for letting us know it came together without any fuss. Wherever the next trip takes you, hope it stays just as straightforward.

Lisa Whitmore
Community Relations

Rated 4 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Philip,

Good to hear the booking process stayed easy to use — that’s a useful bit of feedback to receive. Thanks for taking the time to leave a note, and wherever the next trip takes you, hope the booking is just as straightforward.

Lisa Whitmore
Community Relations

Rated 5 out of 5 stars

easy web site and great e wallet option

great web site, very competitive and like the e wallet option.

20 August 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Richard,

The e-wallet option doing the job for you is useful to know — and a competitive site is no bad thing either. Thanks for coming back to say so; glad it all felt easy to use. Hope the next booking is just as straightforward.

Lisa Whitmore
Community Relations

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look