The process is extremely simple and easy to follow, so I'd definitely use this service again if needed, but the payout for the brand and type of phone could be better. The two phones I used were bot... See more
Company replied
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It said my phone had flaws and cracks which is incorrect it’s in perfect condition

Reply from ecoATM
The entire process was very efficient and I appreciated that it told me step by step what to do. It made me feel better to know it will be managed and not added to a landfill.

Reply from ecoATM
The process of putting my phone into the recycling unit took ages. I believe the process took 1 full hour for recycling 2 phones. In addition to that, finding a working kiosk was difficult, let alone one that would accept my iPad that I was attempting to recycle. This was already the third location I had visited and ultimately gave up on recycling that one and brought it home with me.

Reply from ecoATM
It's nice to have a place to dispose of old cell phones and it's nice to get some cash too!

Reply from ecoATM
It works really good but the pay out is not really what yu be looking for or expecting

Reply from ecoATM
The transaction went fine but, due to the bank of windows it was next to, it was very difficult to see the screen.

Reply from ecoATM
I was under the impression
That I get paid for that iPhone I just turned in. When do I receive credit?

Reply from ecoATM
As long as the phone turns on and works we should get full price not accurate with price online before I went into store

Reply from ecoATM

Reply from ecoATM
I Love that we can recycle our old phones!!! Helping the planet and putting a little money in our pockets is great!!! The machine is very self explanatory and easy to use.

Reply from ecoATM
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