The process is extremely simple and easy to follow, so I'd definitely use this service again if needed, but the payout for the brand and type of phone could be better. The two phones I used were bot... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The process of selling a phone without the worries of being scammed by selling online. You take a huge cut from what you would get selling privately but sometimes you have to weigh your options. What... See more
Company replied
The first time through the process I got to the end and the camera photo of me didn't process properly. It recommended I try another Albertson store. So I did. This second attempt only offered me half... See more
Company replied
Instructions were easy to follow and I didn't feel rushed. The initial iPhone cable used to check if the device powered on was a bit faulty causing me having to reset the phone's position twice.
Company replied
Company details
About ecoATM
Written by the company
ecoATM is a secure, simple, sustainable and rewarding way to sell or recycle your used devices.
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
We offer over 5,000 conveniently located ecoATM kiosks throughout the United States to help folks earn instant cash and limit the fast-growing electronic waste issue that our planet is facing. Our self service kiosks are incredibly easy to use, allowing customers to sell or recycle their used devices in just under ten minutes. What only takes a few minutes of your time could mean cash in your hand and working towards a cleaner planet for everyone.
With over a decade of work under our belts, we know a thing or two about device recycling and the momunmental impact that it has on our environment. With your help, we are constantly working towards a greener tomorrow by limiting the amount of e-waste that enters our shared environment. That's why ecoATM has collected over 38 million devices to date, all thanks to the help of our rockstar recyclers who also want to live in a happier, healthier world.
If you're ready to join the fight against e-waste while also having the chance to put some green back into your wallet, you can find your local ecoATM kiosk and start your journey with us today!
Contact info
United States
- 858-255-4111
- ecosupport@ecoatm.com
- ecoatm.com
3.8
Great
27K reviews
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Nothing better
22 March 2026
Reply from ecoATM
Thanks so much for the 5 stars! We're glad the kiosk made your phone-selling experience quick and easy.
Highly recommend
Overall, the ecoATM experience was pretty straightforward. Enter the information about your item, get an offer, and go to a kiosk to redeem.
The only issue I had was the drop off site I first chose had removed the kiosk. I found another one and had my money within 10 minutes.
Another positive about the company is they take recycling seriously. They even recycle the paper that they print out for you!
20 April 2026
Reply from ecoATM
Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.
Reply from ecoATM
Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.
It’s was fast and efficient.
24 April 2026
Reply from ecoATM
Thanks a ton for the awesome review! It’s great to know ecoATM made recycling your phone fast, easy, and maybe even a little fun.
Very fast and easy to do
24 April 2026
Reply from ecoATM
We’re so glad to hear you had a great experience—thanks for taking the time to share it with us. Your feedback truly makes our day!
I'm very pleased to have give the…
I'm very pleased to have give the phones for a good use
24 April 2026
Reply from ecoATM
Thanks for sharing your story! We love hearing how ecoATM is making a difference for awesome customers like you.
Reply from ecoATM
Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.
It is well thank you!!!
24 April 2026
Reply from ecoATM
Thanks for choosing ecoATM! We’re glad to hear everything went smoothly—and even better that it paid off for you.
We pay so much money for our phones…
We pay so much money for our phones offering $1.00 is an insult to human kind. I'm sorry but the next time I'll just take a hammer and beat it. Y'all got to do better. I'm very disappointed ☹️😞
20 April 2026
Reply from ecoATM
We are sorry to hear that our offer did not meet your expectations and left you feeling disappointed. Our offers are based on the device’s model and its internal and external condition, and we always aim to keep our pricing fair and transparent.
Super easy to use and I got a fair…
Super easy to use and I got a fair price on my old phone!
20 April 2026
Reply from ecoATM
We're so happy that our service was easy to use, and that you received a fair price for your phone. Thanks for the great feedback!
I was having some doubts
I was having some doubts, especially after 2 machines were inoperable, but after visiting the third kiosk it was a smooth experience.
19 April 2026
Reply from ecoATM
We're happy to hear that your experience improved! We appreciate you sharing your initial doubts and are glad the third kiosk provided a smooth experience. Thanks for your feedback.
It was easy very to use plus my old…
It was easy very to use plus my old phones were sitting there.
20 April 2026
Reply from ecoATM
We're happy our service was easy to use, and that you could get value from your old phones! Thanks for the great feedback.
I expected better payout.
24 April 2026
Reply from ecoATM
We value your feedback and our goal is to offer fair pricing based on the actual condition of the device, and we understand that expectations can vary.
I would give zero stars if it would allow
I would give zero starts but it will not allow me to do so. I ordered a phone from Gazelle it should have arrived on 04/08/2026. FedEx their shipper lost the phone and sent me an email saying it is lost and they are no longer looking for it. They still made me wait 10 days to report it lost. They finally let me complete the affidavit of loss and now I have to wait another week for a “supervisor” to review it. I included the email from THEIR shipper FEDEX saying yep we lost it and are no longer looking for it. But they have a “process” they have my money and the phone and I have nothing for the birthday it was for. No help! No escalation! No review of the circumstances and an apology for the delay and trouble and embarrassment of no gift because their partner F’d up. WORST CUSTOMER SUPPORT EVER! I have purchased phones from Gazelle in the past. Many and never had this horrible of an experience! Absolutely no focus on keeping what was a loyal customer. DO NOT DO NOT DO BUSINESS WITH THem! Find another vendor they do not stand behind this purchase.
8 April 2026
Unprompted review
Reply from ecoATM
We regret to hear about the trouble you experienced with your order with Gazelle. We know it's frustrating when a gift arrives late due to shipping issues. We're sorry for the delay in resolving this and the impact on your celebration. Please contact them for get any outcome or resolution regarding this issue.
This was my first time using your machine and i found everything was explained to me clearly.
I found it very easy to use your website.
18 April 2026
Reply from ecoATM
We appreciate you sharing! We are so happy our website was very easy for you to use! Thanks!
I had a discount code that said 36…
I had a discount code that said 36 dollar yet when I went to the machine it said code was wrong and gave me 13 bucks that's bullshit
23 April 2026
Reply from ecoATM
We appreciate you bringing this to our attention. It sounds like you had trouble using a discount code and received an unexpected amount. We will look into this issue. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
Easy to use and cash right away
20 April 2026
Reply from ecoATM
Five stars—amazing! We're so happy the kiosk made your phone-selling process quick, easy, and totally hassle-free.
Should have offered more money
23 April 2026
Reply from ecoATM
Our offers are competitve with other buyback services, plus we accept way more device types. And while online sites keep you waiting (up to 45 days!), ecoATM gives you an on-the-spot quote and instant cash.
Super simple to use
18 April 2026
Reply from ecoATM
We're glad our product is simple for you. We appreciate your feedback and are grateful for your time.
Reply from ecoATM
We appreciate you bringing this to our attention. We will look into this issue and investigate the discrepancy that you experience. Please contact us back at ecoSupport@ecoatm.com, so we can assist you.
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