ecigforlife  Reviews 467

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I discovered Ecigs4life whist looking to replace an outdated model and so Peter was so awesome helping with his knowledge on all things vape. Trialled the "Posito" 48hrs now Wow! What a difference to... See more

Rated 5 out of 5 stars

Exceptional support by ecig, called us to discuss our order and was very informative and helpful with our order. Great communication and are out to please the customer rather than making a quick buck.... See more

Rated 5 out of 5 stars

I have been hunting for a decent vape store on line. Searching for quality and nicotine free. I found this site and place an order not really knowing which vape to order. Peter rang me within the hour... See more

Rated 5 out of 5 stars

By far the best company to go to if u wanna quit smoking cigarettes or if u need juice or a vape. The customer service is impeccable, it's the best service I've ever had with a company, I was almost a... See more

Company details

  1. Vaporizer Store

About ecigforlife

Information provided by various external sources


JENNEN

For over 10 years eCigForLife™ has strived to offer our customers the highest quality vape devices and independently tested vape liquids. As a leading Australian vape store, we understand that quality is the most important, especially for smokers trying to transition to vaping. All of our vape kits are sourced from original manufacturers and are tested for quality. All of our vape liquids are tested to prove there is no detection of PAH’s, Diacetyl, Acetyl Propionyl or Nitrosamines. We are proudly one of the leading vape shops in this regard. With over 300 tested flavours and the latest original products on the market, our professionally trained staff are here to help you find the right products to suit your needs. With eCig For Life you can be sure that we will provide a vaping solution to meet your personal and lifestyle needs. We take the time to help you understand your vape kit and provide step by step instructions so you can get the most out of your vaping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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Rated 5 out of 5 stars

I discovered Ecigs4life whist looking…

I discovered Ecigs4life whist looking to replace an outdated model and so Peter was so awesome helping with his knowledge on all things vape. Trialled the "Posito" 48hrs now Wow! What a difference to all the other stuff over last 15yrs.Battery still doesn't need charging and it's really economical with juice too. Weird huh. And yes Peter was there to talk me thru the start up and all the tips for longevity. Very grateful Peter

2 June 2024
Unprompted review
Rated 1 out of 5 stars

Didn’t receive product and no response…

Didn’t receive product and no response to follow up email.

19 May 2024
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Reply from ecigforlife

Thank you for your review. We apologize for any inconvenience caused by not receiving your order and the difficulty in communication. We understand your frustration.

You mentioned that you ordered four coils that are now out of stock as they are an older model. While we attempted to reach you by phone without success, we want to assure you that we are committed to resolving this issue promptly.

We received your email on Friday evening at 5:44 PM and responded asap. Unfortunately, we have not yet been able to connect with you. As it is now Monday morning at 7 AM, we will continue our efforts to contact you today to ensure your concern is addressed as soon as possible.

Please accept our apologies for any inconvenience this has caused, and thank you for your patience.

Rated 5 out of 5 stars

Professionalism

Peter is extremely passionate about vape, very patient and detail-oriented when it comes to answering questions, helping with choices, and recommending what's best. He made my purchase experience very pleasant, and won a new customer.

22 April 2024
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Reply from ecigforlife

Your experience with Peter sounds amazing! It's such a delight to come across someone who not only shares your passion for vaping but also goes above and beyond to ensure you have a positive experience. Finding a knowledgeable and patient guide like Peter can truly make exploring the world of vaping a joy. It's those personal touches and genuine connections that turn a simple purchase into a memorable experience. Here's to the new journey and device you've embarked on, with Peter's assistance paving the way for many enjoyable vaping moments ahead!

Rated 5 out of 5 stars

To All. Give ecig’ A Call

I found ecigforlife on line when I decided it was time to quit smoking, that was more than six years ago, that was the best decision I have ever made,
you wont find a company like ecigforlife anywhere. From the moment you make your first call and speak to the Pete or Pete’s wife Donna, as I did, I guarantee you will feel so very happy you made that call.
Not only are all their products 100% genuine, their liquids, and the wonderful choice of flavours to choose from, are the best you will find anywhere.
The owners, Pete and Donna, are not only amazing, they are truly wonderful in every way possible, they are extremely helpful, professional and very friendly, you will receive the best advice on any of their products.
A VERY IMPORTANT MESSAGE: To anyone thinking of taking up vaping, and to all who are currently vaping. If you’re unsure of the changes to the governments laws relating to the import of e-cigarettes, vapes and liquids coming into Australia, I urge all of you, to give ecigforlife a call and speak to Pete. Pete will answer any questions you have and will clearly explain everything to you, along with the most important, honest advice that you possibly won’t get from anyone, anywhere.

8 April 2024
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Reply from ecigforlife

Thank you Kris. You are part of the ecigforlife family

Rated 5 out of 5 stars

The best in town....

Peter is so informed about his products. Anything I have asked him he has been able to answer for me, even guiding me thru things over the phone.Honest, helpful, polite great service. Been dealing with this company for many yrs now. No need to look elsewhere.

20 March 2024
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Reply from ecigforlife

Dear Eliene,

I hope this message finds you well. I wanted to take a moment to express our genuine appreciation for your continued support throughout the years.

Your kind words about Peter's assistance and our service as a whole mean a lot to us. It's wonderful to hear that Peter's guidance over the phone has been helpful to you. He truly takes pride in providing honest and polite assistance to all our valued customers.

Your loyalty over the years has not gone unnoticed, and we are truly grateful to have you as a customer. It's customers like you who make our work so fulfilling, and we're glad to have been able to serve you for so long.

Should you ever need anything in the future, please don't hesitate to get in touch. We're here to help in any way we can.

Thank you once again for your continued trust in us.

Warm regards, The ecigforlife Team

Rated 5 out of 5 stars

VERY…

VERY SMOOTH..............................................HAPPY WITH THE CUSTOMER SERVICE :-)
TERESA

15 January 2024
Rated 5 out of 5 stars

Incredible service!!

I have been hunting for a decent vape store on line. Searching for quality and nicotine free. I found this site and place an order not really knowing which vape to order. Peter rang me within the hour to personally discuss my order. I asked his advice and he was completely transparent in what was best for me. I subsequently changed my order and super happy with the service and I'm sure the product will be the same. I will definitely be sticking with this store for future purchases!

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Service, product knowledge, and communication

The personal touch . I was left astounded by the service provided in my 1st purchase . Which was only recently. The advice given. Which steered me to a more suitable product. I haven't seen service like that in years . Made me more confident in my 2nd purchase.

29 November 2023

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