So, I left a review back in June, and this is a follow-up on the same hair I purchased, dyed, and installed for vacation. If you were wondering about the quality—AMAZING! 😍 I was able to reinstall it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been buying hair from Eayon Hair for a few years now, and everything always comes in perfect condition and a timely delivery! I love that it is human hair, I have been reusing my crochet hair f... See more
Company replied
The quality of Eayon Hair is truly unmatched! It’s a great investment—durable, long-lasting, and made to hold up beautifully. You’re definitely getting quality that’s worth every penny! 💕
Company replied
The hair quality is extremely disappointing. It feels rough and dry, with visible split ends, and has a very strong formaldehyde-like chemical smell. The hair cuticles also seem badly damaged, becau... See more
Company replied
Company details
Written by the company
Eayon Hair online store offers a diverse selection of products to accommodate various preferences and needs. Our range includes hair products like bulk human braiding hair, clip-in extensions, micro links hair extensions, weft bundles, tape-ins, glueless HD lace front wigs, lace closure wigs, U-part wigs, and headband wigs. Explore a wide array of hair textures, colors, and lengths to find your perfect match.
Contact info
United States
- 1(626)861-3531
- info@eayonhair.com
- eayonhair.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had questions regarding the kinky…
Had questions regarding the kinky straight crochet representative answered all my questions quickly and effectively
26 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind feedback! 🌟
We're really glad to hear that our representative was able to answer all your questions about the kinky straight crochet quickly and effectively. Making sure you have all the information you need is always our priority.If you have any more questions, we're always here to help!We look forward to serving you again soon!
Tangles/frizz fast !
I got my hair done on June 18th using the Eayon Italy curl bundles . They did not hold! My hair is looking frizzy fuzzy as if I had it in for months now! This hair tangles and frizz up very fast not even a full 2 weeks I had this in m hair and I have to take it out!
18 June 2026
Unprompted review
Reply from Eayon Hair
We are truly sorry to hear about your experience with our Italy curl bundles. This is absolutely not the quality we promise, and we completely understand your frustration – especially after having your hair done just two weeks ago.Please don't worry, our customer service team will contact you and guarantee to resolve your issue.
I was able to change my order and still…
I was able to change my order and still receive the hair in a timely fashion. My sister in law referred me and I will be back! So far the hair is great!
1 July 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind words! 🌟
We're so glad we could help with your order change and still get it to you on time. It's wonderful to hear that your sister-in-law referred you, and we're honored to have earned your trust as well.
We're happy that you're loving the hair so far, and we can't wait to serve you again in the future!
As usual..a wonderful experience!
My 3rd time ordering from them..and they have been efficient and customer service is wonderful. I recieved my hair sooner than I thought. And as usual...the hair is BEAUTIFUL!
24 June 2026
Reply from Eayon Hair
Thank you so much for your continued trust in us! 🌟
We're truly honored to have you as a 3-time customer, and we're so glad to hear that we've consistently delivered efficiency, great service, and beautiful hair that exceeds your expectations.
Your loyalty means the world to us, and we can't wait to serve you again on your next order!
I appreciated the communication and…
I appreciated the communication and received my hair on time as promised. I was satisfied with the level of service and greatly appreciated it.
19 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind words! 🌟
We're so glad to hear that you appreciated our communication and that your hair arrived on time as promised. Your satisfaction means a lot to us, and we truly value your trust.
We look forward to serving you again soon!
Their Customer Service is excellent.
24 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much! 🌟
We're truly happy to hear that you had an excellent experience with our customer service team. Your kind words mean a lot to us and encourage us to keep doing our best for every customer.
We look forward to serving you again soon!
Reply from Eayon Hair
Thank you so much! 🌟
We're so glad to hear that Luna provided you with amazing service. She truly cares about our customers, and we'll be sure to share your kind words with her.
We truly appreciate your support and look forward to serving you again soon!
Great company to use for hair
I love their hair! Unfortunately I purchased the wrong hair and had to do a return, but the process was seamless and good communication.
26 June 2026
Unprompted review
Reply from Eayon Hair
Thank you for your kind words! 🌟We're so glad to hear that you love our hair, and we truly appreciate your understanding during the return process. Making it seamless and keeping good communication with you is exactly what we aim for. We look forward to helping you find the perfect hair next time!
Item out of stock
Luna helped me resolve the issue with my order in a very professional and respectful manner. And the Communication was great.
Thank you
24 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind words! 🌟
We're so glad to hear that Luna was able to assist you in a professional and respectful manner, and that our communication met your expectations. Your satisfaction truly means the world to us.
We truly appreciate your trust in Eayon Hair and look forward to serving you again soon!
Great customer service ✌🏽🤗💕🥰
22 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much! 🌟
We're truly happy to hear that you had a great experience with our customer service team. Your kind words mean a lot to us and encourage us to keep doing our best for every customer.
We look forward to serving you again soon!
Fast Shipping, Responsive
Due to my daughters being last minuter’s I purchased the hair, then reached out to them to request faster shipping as we leave for our trip in and week and a half. They responded right away and will prioritize my order. I’m so grateful.
24 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for sharing your experience! 🌟
We completely understand how important it is to have everything ready before a trip, and we're so glad we could step in and prioritize your order for you. It's our pleasure to help, especially when it means peace of mind for you and your daughters!
Your gratitude means the world to us, and we truly appreciate you choosing Eayon Hair. We hope you have a wonderful trip and that the hair works beautifully for the occasion!
We look forward to serving you again soon!
This was my third time ordering hair…
This was my third time ordering hair and it always comes very quick and it works great with my daughter hair which is fine and my hair as well
26 May 2026
Reply from Eayon Hair
Thank you so much for your continued trust in Eayon Hair! 🌟
We're truly honored that you've chosen us three times now—and we're so glad to hear that our hair works beautifully for both you and your daughter. It means a lot to know that it handles fine hair well and arrives quickly every time.
Your loyalty and kind words inspire us to keep delivering the quality and service you deserve. We can't wait to serve you again on your next order!
I have never had a bad experience with…
I have never had a bad experience with Eayon, I was sent the wrong amount of hair, I contacted the company and Rose, emailed me within 24 hours and sent hair out within a few days. Eayon communication was exceptional, nit my first time purchase and won't be my last.
22 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your continued trust in Eayon Hair! 🌟
We truly appreciate your understanding and patience when the issue with your order came up. While we're sorry for the mix-up, we're so glad that Rose was able to assist you quickly and resolve it within just a few days. It means the world to us that you've never had a bad experience with us, and we're honored to have earned your loyalty.
Your kind words about our communication and service inspire us to keep improving. We can't wait to serve you again on your next order!
Tangled & Matted Mess
Not only did the “human” braid hair tangle by day 2 (and yes, I did all the right things to maintain it) & begin to mat shortly thereafter, when I left a review about a week later, they deleted my review twice, so that there would only be positive reviews on their page. They initially replied publicly as if they wanted to rectify it & when I reached out directly…crickets. And then they proceeded to take the review down.
2 January 2026
Unprompted review
Reply from Eayon Hair
We are truly sorry for your experience – this is not our standard.
Quality: Tangling by day 2 is unacceptable. We are investigating this batch immediately.
Reviews: We do not delete negative reviews on purpose. Your review was likely removed by an automated filter – we apologize for the frustration this caused.
Service: We're sorry we didn't follow up after our public reply. That was our mistake.
Please reply with your order number. We will issue right away.
We hope you'll give us a chance to make things right.
Top tier!!!
I ordered the loose deep wave hair. The hair is so soft and very minimal shedding. Customer service is top tier!! Initially, my order took a little longer than I anticipated but when I reached out to the company, they were really nice and kept me updated. I appreciated that so much and because of how nice they were, I will be back to purchase more. Thank you Eayon Hair!
15 May 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your thoughtful review! 🌟
We're so happy to hear that you love your Loose Deep Wave hair—soft texture and minimal shedding are exactly what we aim for!
We truly appreciate your patience with the shipping delay, and we're glad our team was able to keep you updated and make you feel supported throughout the process. Your understanding and kind words mean a lot to us.
It's our pleasure to serve you, and we can't wait to welcome you back for your next order!
Amazing customer service
Amazing customer service! They were quick to respond, kept me updated, and were so kind throughout the process. It's refreshing to find a company that truly cares about its customers. I really appreciate the excellent communication and support and would definitely recommend them!
22 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your kind and encouraging words! 🌟
We're truly touched to hear that you had such a positive experience with our customer service team. Providing quick responses, clear updates, and genuine care is something we take great pride in, and knowing that it made a difference for you means the world to us.
Your recommendation is the highest compliment we could receive, and we're so grateful for your trust and support.
We look forward to serving you again soon!
Excellent Customer Service …
I emailed with an issue with my order on Saturday. Luna responded to my email on Sunday and immediately assisted me. Within 24 hours it was resolved I really didn’t think I would get o response from them until Monday
Luna you are appreciated Excellent customer service
20 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for sharing your wonderful experience! 🌟
We're absolutely thrilled to hear that Luna was able to assist you so quickly and effectively—even over the weekend! Going above and beyond to resolve your issue within 24 hours is exactly the kind of service we strive for, and we're so glad Luna made that happen for you.
Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Luna personally—she will be so happy to know her efforts made a difference!
Thank you for your trust and support. We can't wait to serve you again!
As a hairstylist
As a hairstylist, I’m always looking for quality hair that gives my clients beautiful, long-lasting results. Eayon Hair has become one of my go-to brands because of how soft, lightweight, and natural the hair feels. It’s easy to work with, holds up well, and consistently creates a flawless finished look. I highly recommend Eayon Hair to both stylists and clients looking for quality products. Aside from the product, the shipping was fast and the communication from the company during and after shipping was phenomenal. 10/10 will shop again.
22 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your incredible review! 🌟
As a professional hairstylist, your words carry extra weight, and we are truly honored that Eayon Hair has become one of your go-to brands. Knowing that our hair meets the high standards you set for your clients means the world to us.
We're thrilled to hear that you love the softness, lightweight feel, and natural look of our products, and that they help you create flawless finishes every time. Your trust and recommendation are the greatest compliments we could receive.
We're also glad that our shipping and communication met your expectations—we always aim to keep our customers informed and supported throughout the entire journey.
Thank you again for your support and for taking the time to share your experience. We can't wait to serve you again soon!
EXCELLENT SERVICE
I love their customer service and products! Fast shipping, good quality and all around excellent service. I have ordered many times and never disappointed.
21 June 2026
Unprompted review
Reply from Eayon Hair
Thank you so much for your continued trust and support! 🌟
We're absolutely delighted to hear that you love our products and customer service. Knowing that you've ordered from us many times and have never been disappointed truly warms our hearts—this is exactly the kind of experience we strive to create for every customer.
Fast shipping, good quality, and excellent service are our promises, and we're so glad we've been able to deliver that for you time and time again.
Your loyalty means the world to us. We can't wait to serve you again on your next order!
Eayon Loose Deep Wave Miracle Knots
I purchased Eayon Loose Deep Wave miracle knots 18 inch 2.5 packs. Let’s just say the quality of this hair is superb. There was no strange smell. The bundles were neatly packed. I utilized the slip knot method to put them in my hair. It’s been 2 weeks, I decided to co-wash them. There was minimum to no tangling, no shedding. I highly recommend this hair and plan on purchasing more products from Eayon. Shipping time is true to what’s on the site.
8 June 2026
Unprompted review
Reply from Eayon Hair
We're absolutely thrilled to hear that your Eayon Loose Deep Wave (18 inch, 2.5 packs) exceeded your expectations. It's great to know that the quality impressed you—no strange smell, neatly packed, and performing beautifully even after a co-wash. Minimal tangling and no shedding after two weeks is exactly what we aim for!
We're also glad that the slip knot method worked well for you and that our shipping time matched what we promised.
Your recommendation means a lot to us, and we truly appreciate your trust. We can't wait to serve you again on your next order!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.