While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers appreciate the products, especially the cheese, finding it tasty and a good option for a healthier diet due to its low fat and high protein content. People often highlight the convenience of the products and their suitability for various dishes. However, some people were dissatisfied with the order and delivery process, citing issues like delayed shipments, items arriving warm, or incorrect orders. A few customers also mentioned problems with product quality, such as receiving moldy cheese or items that didn't melt as expected. Communication from customer service was also a concern for some, with reports of unresponsiveness or difficulty in resolving issues.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the delicious taste and high protein... See more

Quality

People report ambiguous experiences with quality. Many customers praise the delicious taste, good melting... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers praise the ease of ordering,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the quick delivery, reasonable... See more

Customer service

Consumers find customer service experiences to be ambiguous. While some customers praise the professionalism,... See more

Based on these reviews

Rated 4 out of 5 stars

*** Update - now arrived. I did have to chase this up but there had been an issue with delivery of part of my order to their stocks. Better communication would have helped. They did respond and f... See more

Rated 4 out of 5 stars

Overall cheese tastes great (normal & mature are the best, chilli is decent, smoked is crap). The cream cheese is good too. I love cheese but won't eat it normally due to fat and calories, eatlean h... See more

Rated 4 out of 5 stars

We eat this cheese to reduce the fat intake. The company is fine - can't fault them. Except that they only offer the cheese in 200gm packs - so I have to order 9 or more to last sufficient time betw... See more

Rated 4 out of 5 stars

Nice when everything runs smoothly but when something goes wrong Don't expect any contact or help THEY WILL JUST IGNORE YOU Royal Mail Have messed up and sent my 10 blocks of cheese to the wrong... See more


Company details

  1. Online Food Ordering Service
  2. Food Producer
  3. Food Products Supplier

Written by the company

PROTEIN PACKED, LOW FAT, SUPERCHARGED CHEESE 💪 40% more protein 🏃 90% less fat 👇 50% fewer calories Cheese made to fire up your tastebuds and fuel your body. A natural source of protein, no nasties, no nonsense, just game-changing macro's (and an epic melt!


Contact info

3.6

Average

TrustScore 3.5 out of 5

612 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid the moldy cheese.

Grated mature cheddar cheese doesn't go out of date till 10th march, just opened a bag and its moldy throughout cant trust this cheese so everything disposed off, refund for 1 packet which is a joke. Do not trust this cheese, how long has it really been sitting there before dispatched.

18 February 2026
Unprompted review
Eatlean Protein logo

Reply from Eatlean Protein

Hi Lee,
Thank you for taking the time to leave this feedback for us.
Our apologies for any confusion that has been caused - we have now sent you an email requesting more information.
Our apologies again for the inconvenience.
- Eatlean UK.

Rated 5 out of 5 stars

Great product

I bought grated, sliced and spreadable cheese from Eatlean
All taste amazing and melt perfectly only issue I had was that the slices stick together making it difficult to use 1 slice at a time.
Other then that amazing id highly recommend if your looking for low calorie high protein great quality cheese

2 February 2026
Unprompted review
Rated 2 out of 5 stars

Better to buy from Tesco.

I have twice bought direct from Eatlean. This is mainly because I really like their basic grated cheese and it is cheaper to buy it in bulk from them than from Tesco. However, I find that once opened the grated cheese quickly goes off with blue mould. Cheese via Tesco lasts longer, so I will go back to them.

10 February 2026
Unprompted review
Eatlean Protein logo

Reply from Eatlean Protein

Hi Mark,
Thank you for your review.
We are sorry to hear that you experienced this issue with the grated cheese.
Please send us an email to info@eatlean.com with some photos of what you have received if possible. We will then look to resolve this for you.
Kind regards,
- The Eatlean Team

Rated 5 out of 5 stars

Yummy high protein cheese

It was delivered very promptly i bought 2 cheeses the block of the origonal and a block of the smoked. The orinonal has a very mild flavour the smoked one definitely adds something to it and i will definitely be ordering it again with some other flavours to try. They both melted really well.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service quick and efficient. I am now subscribing to save an extra 10%. Eatlean cheese can be found in some supermarkets but online they have more varieties to choose from. I love their chilli one, smoked cheese and the mature one.

23 January 2026
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Extremely well packed and box even contained an ice pack which could either be reused or recycled.
Fantastic selection of products and many I wasn't previously aware of.
I will definitely be ordering again...just as soon as I've munched my way through this order!

22 January 2026
Rated 5 out of 5 stars

Game Changing Cheese - Try It

This is THE game changing product in food terms. I am a full on cheese monster, love all cheese, but I’m also aware that cheese is not great health wise.

When we first saw an advert in a farmer’s field off the M6 saying, ‘High protein, low fat, supercharged cheese with 40% more protein, 90% less fat!’ I was sceptical, but definitely intrigued.

Fast forward a few years and we now regularly bulk buy this cheese and the cheese bites as a positive healthy addition to our healthy life choices.

With no additives and messing about this is great tasting cheese meaning cheese no longer comes with negatives but can now be fully enjoyed knowing it’s a healthy option which doesn’t slack on amazing taste.

Honestly it needs to be tried to be believe!

19 January 2026
Rated 4 out of 5 stars

We are not all perfect, love their cheese

If it was not for Eatlean we would not purchase solid cheese at all, due to a necessary diet. We enjoy all the flavours very much except the chilli one, too spicy for us.
Other producers we have used in the past have disappeared. I have been buying Eatlean for several years and this is the first issue I have had, and it would not stop me from continuing to buy from them.
My order was placed just before Christmas, not the best time to order cheese. When it arrived on the 30th one item, the cheese block variety, was missing. I took a photo and called Eatlean straight way. I left it a while as it was a busy time of year, but I had to call and email several times. After dealing with Pascale in customer services the missing item arrived on 22nd Jan.
Pascale was friendly to talk to and apologetic. It seems that although the original mistake was down to the packing of the order, actions outside of their control also played a part, both human (the delivery company) and technology.

30 December 2025
Unprompted review
Rated 4 out of 5 stars

Low Fat Cheese - in tiny packs

We eat this cheese to reduce the fat intake. The company is fine - can't fault them. Except that they only offer the cheese in 200gm packs - so I have to order 9 or more to last sufficient time between orders. Come on, Guys, why the small packs?

23 January 2026
Unprompted review
Rated 1 out of 5 stars

5 packs of grated cheese ordered

5 packs of grated cheese ordered. The first one opened had mould through it . I threw out all 5 packs as could not trust that it was safe to eat . Received a refund for one pack . I would not order from them again , poor customer service

22 January 2026
Unprompted review
Rated 3 out of 5 stars

Cheese arrived warm – complete lack of customer service. Update on the end

I’m very disappointed with my experience ordering from Eatlean.

I paid for 24-hour tracked delivery, but my cheese arrived 4 days after dispatch. When it finally arrived, the ice pack was completely melted and the cheese was at around 15°C, which is totally unacceptable for a chilled food product. For food safety reasons, I had no choice but to throw the entire order away.

What makes this worse is the lack of communication. I have sent multiple messages over several days chasing my order and requesting help, but I’ve received no response at all.

This is not just a delivery delay — it’s a food safety issue. At the moment, I’ve paid for products I couldn’t safely consume and have been completely ignored by customer service.

Unless this is resolved with a refund or replacement, I can’t recommend Eatlean and won’t be ordering again.

Update:
Since posting my review, I was contacted by Eatlean customer care and the issue was handled promptly. My order was re-delivered the next day, the cheese arrived at the correct chilled temperature, and all products have over a month of shelf life remaining.

I appreciate the quick resolution once contact was made.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely nightmare

Absolutely nightmare. My order was dispatched Tuesday 13th of January and it’s now 15th of January and no update on my tracking? Can’t get a reply on email or instagram. Costumer service do not care one bit about their costumers. I will cancel my subscription if your stealing from me

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Can’t fault Eat Lean

The eat lean cheese was delivered on time and well packaged. The cheese had a good sell by date and was in good condition. I really like this cheese because it is both low on fat and lactose free

7 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look