Chefly Reviews 

returned to CHEFLY after a couple years break , a mistake it's a great service , decent food (alright portions ) but the prices are daylight robbery £50 for 6 meals one 5 meatballs and pasta.. come on dick turpin was more honest won't be back

Excellent customer care AND delicious meals! I kicked off a trial for my parents who after long days looking after the grandkids wanted a meal that was a. nutritious and b. quick to prepare.

Kaja could not be more helpful. I set the order up and realised the next day they were going to be at a different address, even though it was too late to change the delivery on the website Kaja was accessible and quick to help me switch the address.

As it was a trial I also had help deleting my account - instead, my parents who have tried 3 of the 8 meals will take it on.

PS -I read a review that talked about the food being small and bad tasting. Taste is subjective and going on the majority of the posts, I still felt confident. My mother is a very good cook so I was still unsure they would like the meals but actually - they loved the meals! The rosemary salmon - looks delicious (I've seen the whatsapp photos... I think I need my own account)...

It's great to know that there is a reliable and nutritious meal service and Chefly provides this option - it's great to be able to support parents when you live away - nutrition is key to healthy ageing and all!

Thank you Kaja + team Chefly!

I'm no stranger to prepped meals but I have just received my first delivery from Chefly and have been really disappointed.

Unfortunately I had to bin all my six meals. The quality of the meat and chicken was so poor and the overall taste was worse than a very poor school dinner. I cooked one, then tried another and they were just completely inedible mush with meat I could barely cut into.

I regularly order from a different site and just fancied a change as the meals, although fantastic, can get a bit samey after a while. I looked at a number of companies and chose Chefly on the basis of the reviews I read here. So that's why I felt compelled to write this review unfortunately. This is very far from quality food and I'm not sure how others have managed to give such high ratings. I'm down the money, but also have no evening meals for the next few days. Being mostly housebound, this has a huge impact on me and I don't waste food lightly either. I would not recommend.

Edited to add that I did contact Chefly but didn't have any follow up apart from just to ask me what was wrong (again). I responded and chased, but sadly no reply at all, so also poor customer service - still 1 star (would give 0 if I could).

Been with chefly for a few months now and I love the food. I was amazed at how quickly my order was delivered!

How did you achieve 50 grams of protein with 60 grams of meat and 10 grams of beans? I can't believe that this is legal.

The only reason for the 2 stars is the meal was tasty and the meat was a nice cut.

Pester you with 100's of emails. You in subscribe and they continue.

Was a customer of another food company but we now used Chefly. We don't order every week but every couple. The food choices are really good and it’s nice to know they are healthy meals. From the meals we have chosen so far they have all been delicious. I have now added breakfast muffins to the order! They keep you informed when you have a delivery and any problems are answered promptly. It feels like you are dealing with a company that is actually bothered about its customers and that’s what like about them. I also now have friends and family who order from them. Excellent company.

Amazing Taste...Would recommend to try it out

I recently had the pleasure of trying out eatchefly, and I must say that I was thoroughly impressed with the entire experience.
The menu selection was diverse and exciting,offering a wide range of cuisine to cater to different tastes. I ordered the Mexican Bavette, chicken tikka masala, Teriyaki salmon, Japanese chicken and paradise rice and also some egg bits the food was appetizing.
And let me not get started with the delivery process, it was seamless and I appreciate the attention to detail in the packaging, ensuring that the food arrived in the perfect condition to my doorstep.

Been with chefly for a few months now and I love the food. Try mexican bavette or chicken tikka masala,the chorizo/bacon egg bites are so tasty (veggie options too) and the truffles! The cranberry and pistachios ones are the best ever! These have been my favourites so far,I would recommend as well the new black risotto with mushrooms,tried last week and it was fantastic! Great customer service so far. Content overall and looking forward to receiving my next order ☺️

I'm on my 3 Order I've try jerk chicken teriyaki salmon and lamb kofta chicken couscous I've also had dates and coca truffles baand bacon egg bites and cheese cake I can what for my next order to come 😋

I've been using Chefly for a couple of years now. They are delicious and healthy. You get to choose how healthy. ;)

Initially I lost 15KG by ordering their keto (low carb) meals which made not ordering treats from supermarkets easy as I don't have to order from them every week. Instead of carbs these meals are accompanied by super foods like kale, squash, and quinoa, or cauliflower rice. The chicken satay is a great low carb meal.

More recently I've moved more towards their steaks which are very tasty, and come with potatoes or beans. The peppered steak is a firm favourite for me.

The menu changes over time, and their new Jerk chicken with rice is absolutely delicious.

They are great if you want to control your diet, or just want reliable healthy food delivered regularly.

Thought I would try this Company now that I am now less able to cook for myself. The nice, colourful website and unproven, emblazoned reviews disguise complete ineptitude, false promises and shockingly bad customer service.

I only expect two things from any Company, firstly, to get what I pay for and secondly, good old fashioned honesty. Chefly have provided me with neither.

Having made an order for several meals for delivery today, 27 December 2023, I received continuous email updates assuring me the meals would arrive today with updates apparently from DPD announcing their arrival. Until this morning. No updates and nothing from DPD.

I contacted the Company who stated that I had been informed on 21 December 2023 that the meals would now be delivered on 29 December 2023, whereas on 21 December 2023, I was actually emailed the following...

"Hi Carl

We hope you're enjoying your latest Chefly meals.

Just a heads-up that we’ve taken a payment of £34.94 for your next delivery due to arrive on Wednesday 27th December."

This reiterated that the meals would be delivered today, the 27 December 2023. When I confronted Maja (their hapless customer service agent), his/her/they response was "everyone deserves a holiday". Quite witty I thought if it were not for the fact that I bought no shopping as I was supposed to be eating their food!

I would offer the following advice about this Company:

I am unable to comment on their product as I've not received it however, if they value their product as much as their customers I can only surmise as to the quality.

If you wish to rely on this Company to fulfill your needs, DO NOT.
IF YOU ARE DISABLED, IF YOU ARE A SERVICE VETERAN PLEASE REPOST

To be expecting a food delivery when you struggle to cook for health reasons it is hard to bear to be told on the day of the delivery that you will get no food for that day, Chefly made excuse after excuse and my honest opinion is that my concerns were not met. They offered the meals for free this Friday (which I declined) and a refund in the end, however, it did not make my life easier as I had to wait two days for a home delivery from another company.

If you are hungry, expect to get what you have paid for or receive an honest return, ie some food, for your hard earned cash...

SHOP ELSEWHERE.

Deliveries delayed, not arrived, and when trying to check with customer service, well, I am still waiting for Chefly customer service to reply back to me, and I sent an email and a few messages through their chat more than 3 days ago. On top of that, the taste of the food is not great and the meals get very repetitive, most meals using the same garnish as well. Overall, bad experience

I seriously hated this food! The taste is so horrible to be honest!!! For example Chicken Teriyaki is no way near to what I expect!!

The service is decent; setting up an account and initiating a subscription is quite straightforward. The portion sizes are generous, leaning towards being larger than expected, which justifies the pricing in terms of quantity and quality.
Unfortunately, I didn't particularly like any of the meals. They seemed to either lack flavor or have an unusual taste. The cuisine simply doesn't align with my palate.

I've been using Chefly for more than 2 years now and absolutely love it! I found them on deliveroo. I decided to subscribe to their meals when I got a first baby and so I wanted to save time. Being very active and health conscious, I think Chefly that does really well in that departement, while still delivering on Flavour! My only regret is that I wish they would introduce new recipes more often.

For personnal reasons, I've also just cancelled my subscription and I've litterally done in 1 click. Super easy to cancel.

KBK vegan meals are fantastic! The variety and taste of their plant-based dishes are impressive and perfect for my vegan lifestyle.

I had one meal which was spoilt due to faulty packaging , i contacted them about this and it took a week for them to reply, as it took so long to reply i asked for a refund rather than a credit as it was unlikely i would use them again, this is their reply...

Hi Keith, we don’t work on weekends. Sorry for this. And now we are in production for 15 hours straight. So not available all the time. We are a self funded start up. Sorry to have disappointed. Thanks, kaja

I contacted them again using their chat system and it appears 4 days later it has not even been read ! no sign of a refund !!

The atmosphere and good food were relaxing. It was a pleasure to have dinner. Great food and staff. Great atmosphere.