easyStorage - Essex Reviews 

36
•
TrustScore 5 out of 5

4.8

Shorts Depot High Easter, CM1 4PY Chelmsford, Essex, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Essex easystorage branch is by far the most professional and friendly. I’ve called many storage places before selecting them. They outshined the rest. I don’t normally leave reviews but their cle... See more

Company replied

Rated 5 out of 5 stars

The Essex easy storage branch was the best company I could have hoped for. They are holding my items safely and securely while I’m in Canada and I have peace of mind! I don’t even think about it becau... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing team today. They worked so hard juggling everything that had to be moved, dismantled and pack. I could have wished for any better service. Would highly recommend them. Very frien... See more

Company replied

Rated 5 out of 5 stars

I have used Ed and the teams at easy storage Essex services at least twice for myself and my partner. A big move and storage ustilised for a period- all items safe and easy to access and. The moves th... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Drives and Storage Service
  3. Moving and Storage Service
  4. Moving Company
  5. Storage Facility
  6. Warehouse

Written by the company

easyStorage is the go-to brand for affordable, convenient storage across the UK. Part of the well-known “easy” family of brands, we make self-storage simple and cost-effective for everyone—whether you’re moving house, decluttering, or need long-term business storage. We offer a full range of flexible storage solutions: Mobile self-storage – We come to you, load your items, and store them securely without you ever needing to visit a storage unit. Drive-up self-storage – Access your own secure storage container whenever you need at one of our nationwide locations. By-the-box storage – Ideal for smaller loads, we collect, store, and return your boxes as needed. Our goal is to take the hassle out of storage and make it an affordable lifestyle choice. With transparent pricing, excellent customer service, and national coverage, easyStorage is the smart way to store.


Contact info

  • Shorts Depot High Easter, CM1 4PY, Chelmsford, Essex, United Kingdom

  • +443308224932

4.8

Excellent

TrustScore 5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(36)

414 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Essex branch is their best asset!

The Essex easystorage branch is by far the most professional and friendly. I’ve called many storage places before selecting them. They outshined the rest. I don’t normally leave reviews but their clear, friendly, affordable service deserves mention.
Their honesty, clarity, no hidden fee nonsense made them standout right away. It was like I was talking to a friend who was genuinely trying to help me. We even have banter. They are prompt and reliable, and will always recommend them above others. A standout company! Contact them now!

26 July 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi James,

Thank you for such a wonderful review!

Knowing that our team made the process straightforward and that you felt genuinely supported throughout means a great deal to us. We're incredibly grateful for your recommendation and for placing your trust in us. 

It has been a pleasure assisting you, and we look forward to helping again whenever you need us.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Absolutely amazing team today

Absolutely amazing team today. They worked so hard juggling everything that had to be moved, dismantled and pack. I could have wished for any better service.
Would highly recommend them. Very friendly, polite and extremely hard working

Hope they enjoy a good rest

26 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Donna,

Thank you for your kind words and for taking the time to share your experience.

It means a lot to hear that the team made such a positive impression on what can be a demanding day. We'll be sure to pass your feedback on to them, and we're delighted everything went smoothly for you. 

Wishing you all the best in your new home!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

The Essex easystorage branch shines above the rest!

The Essex easy storage branch was the best company I could have hoped for. They are holding my items safely and securely while I’m in Canada and I have peace of mind! I don’t even think about it because I’m so confident in their terms and service. Excellent communication, service and professionalism for storage. Easy to contact and arrange things for storage. Good ethics, reliable, with convenient service options. Easy and fun to do business with, but always professional and prompt whenever they are contacted! Always a pleasure. Highly recommended!

25 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Richard,

Thank you so much for taking the time to leave such a thoughtful review!

It means a great deal to our team to know we've been able to give you confidence and reassurance while you're away. 

We truly appreciate your support and look forward to helping you whenever you need us in the future.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Essex

The Essex branch are absolutely amazing, the people are so friendly and went out of their way to support me through such a stressful time. No questions asked they was there! And the kindness they showed through it rlly reminded me there’s still so much good in this world!!!

25 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi There,

Thank you so much for your incredibly kind words. We’re so glad the Essex team could be there to support you during such a stressful time. Your message means a lot to us, and we’ll be sure to share it with the team.


Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Easy storage is very reliable

Easy storage is very reliable, and communicate very well. This is my second year using them and i would highly recommend them! Dan, Ed, Sami, and Josh are amazing!

25 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi there,

Thank you so much for coming back to us for a second year! We’re delighted to hear you’ve found the service reliable and communication clear. We’ll be sure to share your lovely feedback with Dan, Ed, Sami and Josh.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Storage and delivery all very smooth…

Storage and delivery all very smooth and everyone very helpful. Would definitely recommend .

25 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Debbie,

Thanks so much for your kind words! We’re really pleased everything went smoothly and that the team could make the process easy for you. We truly appreciate the recommendation.


Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Best storage company for uni students!

Moving out of university can be stressful, but easyStorage Essex made the whole process so easy. Having my belongings collected directly from my room, safely stored, and then delivered back to me is incredibly convenient and takes away so much of the hassle.

What really stood out was the team themselves, especially Ed! I became very ill during this time, and he was so understanding, flexible, and genuinely kind. He worked with me every step of the way and continues to be incredibly helpful this school year as well.

It’s rare to find a company that combines great service with genuine compassion. I’m really grateful for everything they’ve done, and I’d happily recommend them to any student looking for a reliable, caring, and stress-free storage service!

19 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Aliya,

Thank you for such a wonderful review! We’re so pleased to hear easyStorage helped take some of the stress out of moving from university, and that Ed was so understanding and flexible when you needed that extra support.

It means a lot to know you’ve continued to have such a positive experience with us, and we really appreciate your recommendation to other students!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Bunch of LEGENDS

I have used Ed and the teams at easy storage Essex services at least twice for myself and my partner. A big move and storage ustilised for a period- all items safe and easy to access and. The moves themselves were so smooth considering how stressed we were. Ed and the team were proactive and made it feel stress free. I have even been able to reach out for advice for my family after a bereavement and a difficult time for us all clearing out family homes and relocating items. As always, Ed and the team are kind, responsive and genuinely do anything they can to ensure the least stress possible for the customer. Thank you Ed, Dan, Shoko, Easy storage Essex- LEGENDS!! Highly recommended service, and very reasonable pricing for the hard work they do.

16 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Lea,

Thank you for such an amazing review! We’re delighted to hear that Ed, Dan, Shoko and the Essex team have been there for you through multiple moves and storage, making what can be a very stressful process feel that little bit easier.

It means a great deal that you’ve continued to trust easyStorage, particularly during such a difficult time for your family. Thank you for your continued support and fantastic recommendation!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great service with helpful staff.

14 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi there,

Thank you for your review! We’re so pleased to hear you received great service and found our team helpful throughout your experience.

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Professional, Transparent, Swift

Ed and Dan were professional and swift with the moving and very friendly! Easy and transparent to communicate with.

17 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi there,

Thank you for the great feedback! We’re delighted to hear Ed and Dan made your move smooth and efficient, with clear and straightforward communication throughout. It’s great to know you had such a positive experience!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

5 Star Experience!

Ed and Dan were extremely helpful throughout the whole process. They made packing, storage and delivery extremely easy. Will definitely be using easy storage again!

17 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi there,

Thank you for the wonderful feedback! 

We’re delighted to hear Ed and Dan made the whole process, from packing and storage through to delivery, so easy for you. We really appreciate your support and look forward to helping you again in the future!

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great service from EasyStorage Essex

This is my second time using EasyStorage Essex and I’ve had a great experience both times. The whole process has been smooth and hassle-free, with really good communication throughout. Ed and Dan have been friendly, helpful and professional, and everything has been handled efficiently. Really reliable service and I’d definitely recommend them to anyone looking for storage in Essex.

7 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Riyadh,

We're delighted to hear that your experience has been such a positive one from start to finish!

We'll be sure to pass your kind comments on to Ed and Dan, who will be thrilled to know they helped make everything straightforward and stress-free for you. Thank you for your continued support and recommendation. We truly appreciate your trust in us and look forward to helping you again in the future.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

I've been using this storage for over…

I've been using this storage for over two years now. They are very nice people helpful and understanding if anyone wants a storage container for short-term or long term I definitely recommend these people
Essex & ED & Shoko & Boss thank you 😊

12 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Caz,

Thank you so much for your kind review and for being with us for over two years! We're delighted to hear you've had such a positive experience with our team.

I'll be sure to pass your lovely comments on to Ed, Shoko, and the rest of the team. 

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Outstanding service and value for money

Excellent value for money with Ed and his dedicated team providing a 5 star storage service! I have no hesitation in recommending easyStorage High Easter to those who may be looking for extra storage facilities.

10 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Graham,

Thank you for your wonderful review! 

We're delighted to hear that you had such a positive experience with Ed and the team at High Easter. Delivering a reliable, hassle-free service and great value for our customers is always our goal, so it's fantastic to know we met your expectations.

We truly appreciate your recommendation and your support. If we can help you again in the future, we'll be delighted to assist.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Fantastic storage solution and Team

I had a great experience with the easyStorage - Essex team. It was very easy to book and pay for my removal from flat to storage. The team arrived on time and were very friendly. I lived in a flat with no lift and they were able to take my things down and loaded the pods. I had my things in storage for over 3 years with no issues. When i needed the things back, it was delivered very quickly to my new address. Everything was so seamless and cost effective for long term storage. Many thanks to the whole team. You are fantastic!!!

10 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Grace,

Thank you for your wonderful feedback and for choosing easyStorage!

We're delighted to have been part of your move and storage journey, and it's great to know we could make the process easy and stress-free for you. We'll be sure to pass your kind words on to the Essex team.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Ed and his team are truly amazing!

Ed and his team are truly amazing!

Although supporting women fleeing domestic abuse is not their main line of business, they have gone above and beyond to support countless women and families within our refuge as they move into their new homes.

Their generosity in helping residents with moves and providing essential furniture has made such a huge difference during what can be an incredibly difficult and overwhelming time. Having somewhere safe to call home is only the beginning, and the support Ed and his team provide helps make those empty properties feel like homes.

We cannot thank them enough for the kindness, time and support they have given to the women we work with. Their help has been absolutely invaluable, and we are incredibly grateful for everything they have done.

24 June 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Alice,

Thank you so much for taking the time to leave such a wonderful review!

We’re incredibly proud of Ed and the team, and it means a great deal to hear that their efforts have had such a positive impact. Being able to play a small part in helping people settle into a new chapter of their lives is something we truly value, and we're delighted that our team could help make that transition a little easier.

Your feedback will be shared with everyone involved, and we sincerely appreciate your support.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Great experience

Ed and the team were fast, efficient and most of all, careful when it came to packing and transporting my belongings. The price was more than reasonable for the service supplied. Would thoroughly recommend.

2 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Stuart,

Thank you for the fantastic review!  

We're delighted to hear Ed and the team took great care of your belongings while keeping everything smooth and efficient. 

Your recommendation means a lot to us, and we're thrilled you found the service great value too.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Ed was always nice to me

Ed was always nice to me, he and his people help me to set up an empty council flat for my daughter and myself.
I will never forget what they have done for us.

6 September 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi There,

Thank you for your heartfelt review  

We're so pleased Ed and the team were able to support you and your daughter when you needed it most. Your kind words mean so much to us, and we'll be sure to share them with Ed.

Best Wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

World class service. Don’t choose anyone else!

Ed and all the people at easy storage have looked after me extremely well over the 3 years I trusted them with all my belongings. On the day they arrived to collect my things, I was not prepared or fully packed and had no idea what I was doing. I was in a total panic! That didn’t matter though because Ed and his team are total professionals and extremely compassionate. They helped me pack my things, had extra supplies and space ready to go in case it was needed (it was!) and turned a nightmare day into a smooth and easy process. Since then they have been more than helpful and accommodating during every step, truly going above and beyond. They also help out charities and vulnerable people which really impressed me. My whole experience with easy storage was an absolute dream and very reasonably priced! The Easy brand is an extremely well known name but it was actually a very personable service. They looked after me so well and I would recommend them to anyone.
Kat, happily moved into her new home.

2 August 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Kathryn,

Thank you so much for sharing your experience, Kat! 

We're thrilled that Ed and the team could turn what felt like a stressful day into a smooth and positive one. Knowing we've been able to support you throughout your 3-year journey with us means the world, and we're especially grateful for your kind words about our people and values. Wishing you every happiness in your new home, and thank you for trusting us with your belongings. 

Best wishes,
Tim & the easyStorage Team

Rated 5 out of 5 stars

Can't recommend enough

Can't recommend enough. Excellent service, brilliant communication and totally professional. Great price and gave me such peace of mind. Will definitely be using them again.

10 August 2026
Unprompted review
easyStorage - Essex logo

Reply from easyStorage - Essex

Hi Debz,

Thank you for such a wonderful review!  

We're delighted that our communication, service, and value gave you complete peace of mind. Knowing you'd choose us again is the biggest compliment we could ask for, we look forward to helping you in the future.

Best Wishes,
Tim & the easyStorage Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look