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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using EasyParcel for quite some time whenever I need to send items back home, and it has been a very convenient experience. The platform is simple and easy to use. I like that I can compa... See more

Rated 1 out of 5 stars

they used to be really good and convenient for someone who doesnt send parcels frequently but lately service has been terrible. you pay for the delivery fee but they dont inform the courier that there... See more

Rated 1 out of 5 stars

Very dishonest and unreliable service. They automatically charge your card under the guise of 'weight discrepancy charges' and asks that you provide photo proof of your parcel weight if you file a di... See more

Rated 5 out of 5 stars

The online parcel booking process was quick and simple. Tracking updates were clear. Overall, a convenient and smooth experience.

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Delivery Service

Written by the company

Founded in June 2014, EasyParcel is an online parcel booking and courier services booking platform. It allows users especially in the E-commerce sector to easily book courier services online to send parcels. Businesses can conveniently evaluate prices offered by different courier companies that partners with EasyParcel to take advantage of unique competitive rates that couldn’t be found on other platforms! Moreover, a dedicated support team is always ready to address any concerns about online parcel booking. Also, shipping tracking can be easily done on the platform to track the delivery status of a package in-transit. The parcel tracking number can be easily found after delivery and users have the opportunity to notify recipients using SMS and Email. With these features, courier tracking is quick and simple for both the sender and recipient! #Easyparcel #onlinebookingcourier #onlineparceldelivery #courierservice #courierservice #parceltracking #shippingtracking #couriertracking Main Features - Fast and easy courier services booking - Multiple online courier services available - Save on every delivery - Convenient shipping tracking - Free door to door pickup - Dedicated customer service team - Auto-generated consignment note - No volume commitments required when you send parcel - E-commerce integration ready


Contact info

  • Suntech, Lintang Mayang Pasir 3, Bandar Bayan Baru, 11900 Bayan Lepas, Pulau Pinang., 11900, Bayan Lepas, Malaysia

  • easyparcel.com

3.4

Average

TrustScore 3.5 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional service and system

Professional service and system keep me informed at each stage and delivered securely as per order. Great cost and value too. Thank you for your help and service

13 April 2022
Unprompted review
Rated 1 out of 5 stars

Unsupportive and disappointing

They won’t support you if there’s a parcel weight/size discrepancy dispute.

Be wary that even if you send them the required pictures to prove the size and weight of the parcel, they will still take the couriers side and deduct from the card attached to your account. Their responses were repetitive and they will not listen to your points or concerns when it comes to disputes.

Even though they provide a service that’s useful, I will no longer be using them after this. Just look at whatever couriers they have and cut them out as the middle man.

Honestly they’re already a dodgy company for making you purchase ‘credits’ instead of paying for the exact postage price. In addition to that, once you add your credit/debit card you will not be able to remove it.

Just a warning to whoever’s considering them, but especially small business owners !

9 April 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Been using EasyParcel for 3 years, sometimes there are some hiccups but the case was solved nicely and I am satisfied with their solution and explanation. Definitely worth my ratings.

27 March 2022
Unprompted review
Rated 5 out of 5 stars

Fast & Furious

Their agents are friendly to serve and help on any issue that we are facing. Also parcel always delivered in a good condition and on time.

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Easy-to-use EasyParcel platform

I recommend the EasyParcel platform because it helps me a lot. It has a lot of courier companies to choose from and compare prices. There is also a pick-up service. Make my online business easy.

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Great Service No Cap!

Thanks to EasyParcel, I now have more time to manage my shipments instead of having to spend half of the time arranging with the courier personally, or dropping off at the courier branch directly. Such a quality of life change having to use EasryParcel service!

21 March 2022
Unprompted review
Rated 5 out of 5 stars

Good delivery booking platform

Good delivery booking platform which helps to save a lot of time. As delivery bookings can be made online . And I don't have to went to the post office with the free pickup service from home.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

The Most Convenient Platform

Easyparcel helps me with posting out bulk items without the need to go to physical store and queue to post my parcels. Their home pick up is brilliant even with minimum 1 parcel only. All of the customers details can be filled online, no need to write manually anymore. Stay home and keep the business rolling.

14 February 2022
Unprompted review

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