UPDATE: After my initial review, EasyKeys provided a 100% refund for the keys that did not work. Honestly, I did not reach out to them with the issue as I, unfortunately, get exhausted with chasin... See more
Company replied
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Review summary
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**Update** After posting my initial review (included below), EasyKeys contacted me to remedy the situation. They apparently found they had made a minor mistake in cutting the keys (using software fo... See more
Company replied
I had an unusual metal cabinet key, and the first replacement keys I received did not work. However, the staff requested more pictures, and the second set I received fit the lock perfectly. So while... See more
Replacement Keys Fast. Ended up needing 14 keys for cabinets, they were shipped fast and free. I will absolutely order from EasyKeys anytime I need replacement keys for my company. I called to ask a q... See more
Company details
Written by the company
EasyKeys.com provides replacement keys, locks and accessories for office furniture, filing cabinets, desks, cubicles, credenzas, cam locks, mailbox locks, padlocks, tool box locks and much more. Let us worry about the details, and relax knowing that your order is guaranteed, will most likely ship the same day, & can arrive by 10 am tomorrow! And if you can’t relax, we have real people to answer your questions via phone, email, and live chat.
Contact info
11407 Granite St., 28273, Charlotte, United States
- (877) 839-5397
- info@easykeys.com
- easykeys.com
4.4
Excellent
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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You sent me 4 keys identical All don’t work. Get rid of A I
You sent me 4 keys identical. I
13 August 2025
Reply from EasyKeys.com
Hello,
Thank you for letting us know. We are disappointed to hear the reshipment did not resolve the issue. We have passed the photos of your original along to our production manager and will have another set shipped out today.
Regards,
Easykeys Team
Highly recommend this service!!
Their website made my key replacement very easy, and it's an excellent fit! Highly recommend!
13 August 2025
Easy keys was great
Easy keys was great! The first key did not work but they sent a second promptly a no cost and it got my large steel file cabinet open! Great service thank you
13 August 2025
Easykey was able to make key for my garage door!s for my…
Easykey was able to make keys for my Overhead Door brand of garage door. I was unable to get them made elsewhere. Thanks!
14 August 2025
It actually worked
It actually worked without any filing. It also appears to be a quality made produck
13 August 2025
fast and easy
12 August 2025
Unusual in today's world
Unusual in today's world, but they always answer their phone. Always helpful, kind and pleasant.
12 August 2025
Customer satisfaction
When the code I requested was backordered, they gave me the option to wait or let them substitute. I chose to wait a couple of extra weeks, but I appreciate their offer in case I needed the locks sooner.
12 August 2025
Fast- Easy and they know what to do!
Fast- Easy and willing to help and ensure as a client you are 100% satisfied! My first set did not fit, I notified Easy keys, and immediately they began to work on an alternative. The new set arrived quickly and it worked as it should. They were communicative, courteous and had my best interest at heart. Thank you kindly!!
12 August 2025
The keys didn’t work and I wanted to…
I'm changing my review to 5 stars. The keys didn’t work and I wanted to return them for a refund and they said they didn’t want them back and I made a mistake and thought they didn't refund my money but I noticed my credit card was refunded. Great business.
11 August 2025
Reply from EasyKeys.com
We’re very sorry that the keys did not work with your lock and any inconvenience this has caused you. A full refund was issued on August 18, 2025. If you are not seeing it reflected in your account, please allow a few more business days for your bank or card provider to process it, as timelines can vary.
Please reach out to our customer service team at 877-839-5397 if you’d like us to provide a transaction confirmation for your refund.
Regards,
Easykeys Team
The entire process from start to finish…
The entire process from start to finish was user friendly and very efficient. Products were received very quickly. Thank you
11 August 2025
3 stars because customers service when…
3 stars because customers service when I called for the problems with my order was handled efficiently and great butttttt…. My first order didn’t include the lock and missing key…. Then my next order only got the lock and no keys …. Smh
11 August 2025
Reply from EasyKeys.com
We appreciate your feedback regarding customer service. We're sorry to hear about the issues with your orders not having the complete set. We are reshipping the additional keys today for you. We'll also review this internally to ensure this doesn't happen again. Regards, Easykeys Team
Wrong keys sent three times with no…
Wrong keys sent three times with no solution. Full refund issued.
12 August 2025
Reply from EasyKeys.com
We apologize that a resolution could not be found for the keys that did not work. After reviewing your order, we confirmed that our team attempted to troubleshoot the issue; however, the reshipped keys were not compatible with your lock. As a result, a full refund has been issued.
We sincerely appreciate your feedback and will review our processes to help prevent similar issues in the future.
Regards, Easykeys Team
Easy to work with very polite easy to…
Easy to work with very polite easy to understand
11 August 2025
Fast and easy to order
Fast and easy to order. Delivery was very fast as well.
Thank you.
11 August 2025
great place to do business
11 August 2025
Lifesavers!!
Found in random search desperate for key for file cabinets. they gave clear instructions ready to find and order even made a mistake and they caught it. arrived in mere days! life savers!! used them twice already and recommended to all my friends!!
17 July 2025
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