easyJet holidays Reviews 3,149

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise their holidays, highlighting the excellent service, helpful staff, and well-chosen locations. The booking process is frequently described as easy and straightforward, with many appreciating the seamless experience from start to finish. People often mention the competitive pricing and the overall value for money. However, some customers have reported issues with transfers, including being taken to the wrong hotel or experiencing long delays at the airport. A few people also noted last-minute hotel changes that resulted in a downgrade from their original booking. Additionally, some reviewers expressed dissatisfaction with the lack of flexibility in changing bookings and the quality of certain hotel amenities, such as Wi-Fi access or drink options.

What people talk about most

Holidays

People report positive experiences with holidays, often praising the ease of online booking, great value for... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Location

Consumers generally express satisfaction with the locations provided. Many reviewers highlight hotels being... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Easyjet holidays several times, and have been satisfied. Our last holiday was not quite so good and Easyjet were quick to acknowledge this and extremely speedy to compensate us, we decide... See more

Rated 5 out of 5 stars

Love easy jet package hoildays. Never had a problem booking on the app. Communication excellent everything either e-mailed to you and text message also for pick.up times for transfers and are always... See more

Rated 5 out of 5 stars

Excellent value for money. Easy to book via Easyjet app, the location was great with use of a sister hotel's pool within a few minutes walk. Very clean, modern comfortable apartment. If I had the opti... See more

Rated 5 out of 5 stars

The holiday was excellent! Hotel Kissos in Paphos was quiet and very comfortable. All the staff were helpful and kind, from Tina on Reception, to Agithi in the restaurant to housekeeping - nothing was... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

This was a fantastic holiday

This was a fantastic holiday , the hotel was excellent, the staff terrific , the facilities pristine and plentiful. Amazing value for money . In short a great experience from beginning to end

22 April 2026
Unprompted review
Rated 5 out of 5 stars

The hotel was great food fantastic…

The hotel was great food fantastic staff very friendly very clean, speciality restaurants very good especially the Chinese, the only problem was there wasn’t a lift, from dining room to bar/reception people with wheelchairs had to go a long way round. The gym was very good my husband went every day staff in there very helpful we would definitely recommend and go there again

14 April 2026
Unprompted review
Rated 4 out of 5 stars

Good value for money

Good value for money. Great you can pay in instalments right up to 28 days before departure. Not great that they don’t remind you of the holiday purposefully until 58 days before departure, when you then cannot cancel without forfeiting your deposit. A bit sneaky really. The transfers in resort were awful. But that is down to the agency Easyjet use in the resort.

22 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We’re sorry to hear your transfers didn’t meet your expectations. We’d like to assure you
we’ve opened a case surrounding your comments and our Customer Resolution team will be in touch with you as soon as possible.

Rated 5 out of 5 stars

Great holiday

Booking online so straight forward, check in flights no problems, no long questions alicante, might of been lucky. Hotel rialto benidorm was lovely from staff who we're always pleasant and helpful, food was good, room cleaned every day, nice pool area. Would definitely stay again

17 April 2026
Unprompted review
Rated 5 out of 5 stars

It’s very easy

It’s very easy to book holidays through the app. No hidden fees. Everything is included with most trips. Bags and transfers.
They keep you informed via text and email re your flight and transfers before and during your holiday. Boarding passes. Up to date flights and hotel transfers are all live to your phone. Makes everything so easy

18 April 2026
Unprompted review
Rated 4 out of 5 stars

Cabin crew were fantastic, hotel staff excellent

Cabin crew were fantastic, hotel staff again were brilliant.

23 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We really appreciate your feedback and thank you for choosing easyJet holidays. It’s great to know the cabin crew provided fantastic service, and that the hotel staff continued to deliver a brilliant experience for you.

Rated 5 out of 5 stars

Fantastic experience from start to…

Fantastic experience from start to finish.
Booking process was amazing, updates and communication was efficient and overall experience excellent
I rarely book a package holiday, usually all separate, would definitely do this again.

22 April 2026
Unprompted review
Rated 4 out of 5 stars

Rooms are ok ,

Rooms are ok ,, food is basic, staff are very friendly and helpful, never take Egyptian currency , I changed 300 and never realised it would be 100 less in Egyptian currency and you can’t spend it at the airport,

18 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Sorry to hear the rooms and food didn't meet your expectations. Unfortunately, we’ve not received a response to the request we made for some extra information. We’d kindly ask that you submit the contact form on our website here
https://www.easyjet.com/en/holidays/help/contact-form so we can help and start any necessary
investigations.

Rated 5 out of 5 stars

easyJet holidays are my go-to for easy package holiday

easyJet holidays are my go-to for quick, hassle-free packages - they bundle everything (all-inclusive options, flights, transfers, hotel, and big luggage), and they rarely disappoint. Just go in with a clear checklist, do a bit of research, and trust the process. We’ve been booking through them for years!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

When things go wrong EasyJet Holidays falls down a every hurdle

Things are great when everything goes right, but a company's worth is measured when things go wrong; and EasyJet Holidays falls down a every hurdle.

Decisions are made without ever taking your complaints/concerns seriously (couldn't be bothered even looking at the evidential pictures that I had sent); and managers refusing to come to the phone when requested.

I understand there can be issues during a holiday, but when you find that your agent doesn't care when it matters most, it's time to book with a company that does.

Take the risk if you choose, but I never will again.

14 January 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thank you for sharing your booking details with us. We have opened a case for you and a member of our resolution team will be in touch as soon as possible.

Rated 4 out of 5 stars

The easyjet holiday was great

The easyjet holiday was great, slight disappointment with the food,everything else fine.

15 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We’re sorry to hear your stay at Antigoni Hotel didn’t meet your expectations. We’d like to assure you we’ve opened a case surrounding your comments and our Customer Resolution team will be in touch with you as soon as possible.

We’ve opened a case for your booking specifically, and our team will be in touch shortly.

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