easyJet holidays Reviews 3,149

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise their holidays, highlighting the excellent service, helpful staff, and well-chosen locations. The booking process is frequently described as easy and straightforward, with many appreciating the seamless experience from start to finish. People often mention the competitive pricing and the overall value for money. However, some customers have reported issues with transfers, including being taken to the wrong hotel or experiencing long delays at the airport. A few people also noted last-minute hotel changes that resulted in a downgrade from their original booking. Additionally, some reviewers expressed dissatisfaction with the lack of flexibility in changing bookings and the quality of certain hotel amenities, such as Wi-Fi access or drink options.

What people talk about most

Holidays

People report positive experiences with holidays, often praising the ease of online booking, great value for... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Location

Consumers generally express satisfaction with the locations provided. Many reviewers highlight hotels being... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Easyjet holidays several times, and have been satisfied. Our last holiday was not quite so good and Easyjet were quick to acknowledge this and extremely speedy to compensate us, we decide... See more

Rated 5 out of 5 stars

Love easy jet package hoildays. Never had a problem booking on the app. Communication excellent everything either e-mailed to you and text message also for pick.up times for transfers and are always... See more

Rated 5 out of 5 stars

Excellent value for money. Easy to book via Easyjet app, the location was great with use of a sister hotel's pool within a few minutes walk. Very clean, modern comfortable apartment. If I had the opti... See more

Rated 5 out of 5 stars

The holiday was excellent! Hotel Kissos in Paphos was quiet and very comfortable. All the staff were helpful and kind, from Tina on Reception, to Agithi in the restaurant to housekeeping - nothing was... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Ten out of ten

Love easy jet package hoildays. Never had a problem booking on the app. Communication excellent everything either e-mailed to you and text message also for pick.up times for transfers and are always on time. The hotel Golf trinidad was better than we expected, lovely room, (cleaned everyday always smelt lovely when returning to room ,) great food ,(spanish)and beautiful pool area. Lots of staff in dinning area keeping tables clean and clear of plates etc. Enjoyed our week's stay x

21 April 2026
Unprompted review
Rated 4 out of 5 stars

Easy to book all straight forward

Easy to book all straight forward, so the hotel is massive u have to scan th3 app on the paper to find anything out about the hotel after checking in.
very clean room cleaned daily
It has a turtles🐢 inside the hotel whi h was so nice also fishes 🐟 to look at and a bird area
U can only use all the facilities if u are all inclusive along side the beach club
U can pay to use if u are not all inclusive
There is a shuttle bus that takes u to the bottom of the hotel
Finishes at 6pm
We walked up n down
The local bus is also just at the bottom of the road which takes u to either benalmadena, fuengirola, torremolinos

23 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thanks for sharing your experience, we hope to welcome you on another easyJet holiday soon.

Rated 5 out of 5 stars

City Break

Easy process to book our holiday, App great, flights on time, check in at airports excellent, hotel as described.

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Booked with Easy jet at the Jaz…

Booked with Easy jet at the Jaz Belvedere and returned home 28th April, Good value holiday, flights OK , transfer OK, hotel Great , all let down by the airport on the return leg, be warned you will be searched or asked to provide you documentation 5 times before you board the aircraft, last one was to empty the whole contents of my back pack, and I mean everything! awful expreience.

17 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We're glad to hear you had an enjoyable holiday, but we do appreciate your comments about the return leg of your journey. Unfortunately, as the staff within the airport are not employed by easyJet directly, we can only pass your feedback on to the airport. However, if you’d like to raise your concerns further, please reach out to the airport directly.

Rated 3 out of 5 stars

Highlights & Lowlights Aplenty!

BOOKING
Bags in the hold were not mentioned at the time of booking so i purchased large cabin bag. Only then did i notice that a hold bag was included. I asked if a refund could be offered and I was abruptly told no and pointed to the refund policy. There was no discussion, no negotiation. Very poor experience.

FLIGHTS
Due to the Entry-Exit System delays at Malaga, the coach in Spain had left without me (someone on her own) and no one knew what time it would return. They were apologetic but had no information to pass on which was poor. As it could have been another few hours waiting, I chose to get a taxi and pay. One of the reasons I chose a package holiday is the anxiety of transport in another country so this set my holiday off on a wrong foot.

HOTEL
The food was exceptionally limited for a vegan and I had to eat out most days.
The room was spotless, the long dark corridor was grubby, damp and smelled weird!
Reception was fantastic and offered me a complimentary room to shower after I had checked out and had had, a long day of wandering while waiting for my evening flight.
I had an aggressive neighbour who was raging though one night, into the morning, at his partner. I do of course appreciate this was not the fault of the hotel (!) however, I felt quite scared and uneasy, particularly as the balconies joined and they could have climbed onto mine through a large design gap. Luckily, my sister and friends were staying in the same hotel and she came to share the room with me for 2 nights.

23 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

We’re sorry to hear your stay didn’t meet your expectations. We’d like to assure you we’ve opened a case surrounding your comments and our Customer Resolution team will be in touch with you as soon as possible.

Rated 5 out of 5 stars

Lovely 4 night break

Lovely 4 night break
Great service with easyJet as always
Apartment nice and clean
Only problem which was a massive problem but nothing to do with easyJet was passport control coming back to the UK from South Tenerife airport.
Absolutely ridiculous

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Overall impressed

Overall I was very impressed with a holiday to Eden Andalou near Marrakesh. The app and communication worked very well and made transport with an infant less stressful. I would use easyjet holidays again. The first room we were offered in the hotel was not suitable for a baby (noisy, right next to a busy restuarant area etc) but we were moved within a day to something much better

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Welcome to Home 💓☺️

Hi. Our stay at the Sunrise Arabian Resort was very good. The hotel grounds are amazingly well-maintained! We stayed in room 3326. Everything in the room worked, and the view of the sea and the hotel was stunning. The cleaning was excellent, and we had a very good cleaner. Thank you very much! The kitchen, food, and bars were all excellent! And of course, the staff were great!!! It was cozy and comfortable, like home. 😀😀😃🥰🫶

18 April 2026
Unprompted review

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