easyJet holidays Reviews 3,150

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise their holidays, highlighting the excellent service, helpful staff, and well-chosen locations. The booking process is frequently described as easy and straightforward, with many appreciating the seamless experience from start to finish. People often mention the competitive pricing and the overall value for money. However, some customers have reported issues with transfers, including being taken to the wrong hotel or experiencing long delays at the airport. A few people also noted last-minute hotel changes that resulted in a downgrade from their original booking. Additionally, some reviewers expressed dissatisfaction with the lack of flexibility in changing bookings and the quality of certain hotel amenities, such as Wi-Fi access or drink options.

What people talk about most

Holidays

People report positive experiences with holidays, often praising the ease of online booking, great value for... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Location

Consumers generally express satisfaction with the locations provided. Many reviewers highlight hotels being... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Easyjet holidays several times, and have been satisfied. Our last holiday was not quite so good and Easyjet were quick to acknowledge this and extremely speedy to compensate us, we decide... See more

Rated 5 out of 5 stars

Love easy jet package hoildays. Never had a problem booking on the app. Communication excellent everything either e-mailed to you and text message also for pick.up times for transfers and are always... See more

Rated 5 out of 5 stars

Excellent value for money. Easy to book via Easyjet app, the location was great with use of a sister hotel's pool within a few minutes walk. Very clean, modern comfortable apartment. If I had the opti... See more

Rated 5 out of 5 stars

The holiday was excellent! Hotel Kissos in Paphos was quiet and very comfortable. All the staff were helpful and kind, from Tina on Reception, to Agithi in the restaurant to housekeeping - nothing was... See more


Company details

  1. Tour Operator
  2. Holiday Accommodation Service
  3. Tour Agency
  4. Travel Agency
  5. Travel Aggregator

About easyJet holidays

Written by the company

easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.

With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.

In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.

Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.

Brilliant holidays at unbeatable prices.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Great holiday - Rhodes

East booking followed by good/timely communication from EasyJet.
Hotel was better than expected and in a great location. Pristine clean hotel with lovely staff. Flights on time and Rhodes airport extremely clean and efficient. Great holiday and would recommend Petit Palais Mitsis hotel for comfort, cleanliness & location. Not our first EasyJet holiday and definitely not our last. Recommend easyJet holidays without hesitation.😊

22 April 2026
Unprompted review
Rated 5 out of 5 stars

They care!

We have used Easyjet holidays several times, and have been satisfied. Our last holiday was not quite so good and Easyjet were quick to acknowledge this and extremely speedy to compensate us, we decided to have another trip with them and once again it was great. From the booking online to the return trip, flawless.Well recommended.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Relaxing break on the shores of Lake Maggiore.

The hotel was perfectly located on the shores of Lake Maggiore. The room had a superb view over the lake. It was clean, spacious and ideal for our requirements. The rooftop was bar was superb. The waiters were attentive and snacks were provided with all the drinks we ordered.
Stresa had a wide range of restaurants and bars, where we were provided with a wide range of food and drinks.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Great holiday

Great holiday, easy to book on line, hotel experience very good, transfers worked well. Couldn't have been better.

27 April 2026
Unprompted review
Rated 4 out of 5 stars

Would not want to put anyone going

Would not want to put anyone going to this hotel as the staff are amazing. Food was good. Excellent rooms spotlessly clean as is the whole hotel even down to the beach toilets.
Just renovating the adults only area which will be amazing
However the entertainment was virtually non existent and the AI drinks choice was poor. If we had paid a lot This would have been an issue but we didn’t pay 5 stars!
We had a fab holiday but if entertainment is your thing then it’s not for uou!

19 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Unfortunately, we’ve not received a response to the request we made for some extra information. We’d kindly ask that you submit the contact form on our website here - https://www.easyjet.com/en/holidays/help/contact-form - so we can assist you further.

Rated 5 out of 5 stars

Amazing

Love easyJet holiday,great value for money and all the staff are so helpful and friendly

23 April 2026
Unprompted review
Rated 5 out of 5 stars

All in all it was a wonderful…

All in all it was a wonderful experience.
Both flights were great and the crew were professional and friendly.
The Cerra mar Atlantico is a fabulous hotel, spotlessly clean. Excellent facilities and friendly staff

29 April 2026
Unprompted review
Rated 4 out of 5 stars

Would recommend

Staff are very freindly it is great for families to relax together, rooms are good, food offering and choices very good, entertainment team work really hard for everyone s enjoyment. Spa really good.

21 April 2026
Unprompted review
easyJet holidays logo

Reply from easyJet holidays

Thank you for taking the time to share your feedback with us, we’re pleased to hear you enjoyed your time away!

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