Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... See more
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Review summary
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Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc. So straightforward when wanting to get multi... See more
Company replied
Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls. Good quality frames and mounts that are well... See more
Company replied
Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... See more
Company replied
Company details
Written by the company
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Contact info
5 Railton Road, MK42 7PN, Bedford, United Kingdom
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4.7
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Incredible Customer Service
I had never used this company before but took the plunge and ordered three bespoke frames. I cannot fault the experience I have had since! The frames arrived in great time, wonderfully packaged and well protected. They were of good quality and my prints look fantastic in them. I was very nervous about my measurements but apparently I did a good job, everything fitted perfectly!
Unfortunately, there was a scratch in the glazing of one of the frames so I sent them a message later that night, expecting a response possibly the next day. I got a reply within twenty minutes. Having then sent photographs of the scratch, replacement glazing was posted out the next day.
This level of customer service was unexpected but an absolute joy to receive. They have a loyal customer now. In fact, I have ordered from them again since; it was only a single mount, but they will be my go-to for future framing needs.
Thank you.
3 October 2025
Unprompted review
Reply from Easyframe
Thank you so much, Judith! 🙌
We really appreciate your kind words and are delighted you’re happy with your frames and the service you received. It’s great to hear everything fitted perfectly and that your prints look fantastic.
We’re thrilled to have earned a loyal customer — and don’t forget, if you share a photo on Instagram, tag @easyframe_uk to enter our October competition for a chance to win a £50 voucher! 💙
Regards,
Nick & the EasyFrame Team
Reply from Easyframe
Thanks, Evan! 🙌
Great to hear you found the floating frame solid and easy to fit. If you share a photo on Instagram, don’t forget to tag @easyframe_uk to enter our October competition for a chance to win a £50 voucher! 💙
Regards
Nick
A frame for my cross stitch picture
I ordered a frame to frame my cross stitch embroidery. The website is very easy to use for choosing a frame for my picture. I'm very happy with what I chose and received. Everything fits perfectly. The frame quality is excellent, and the order was completed and delivered quickly. Thank you.
4 October 2025
Unprompted review
Reply from Easyframe
Thanks so much, Svetlana! 🙌
We’re thrilled your cross-stitch fits perfectly and that you found our website easy to use. Great to hear you’re happy with the frame quality and quick delivery too. Don’t forget to tag @easyframe_uk in a photo of your framed piece to enter our October competition for a chance to win a £50 voucher! 💙
Bespoke 10 inch vinyl frames
Fantastic service. Can’t speak highly enough of Nick at Easyframe. Patient, professional and prompt service with a bespoke framing job for 10inch vinyls.
Good quality frames and mounts that are well packaged and delivered promptly by DHL. Would definitely recommend.
3 October 2025
Unprompted review
Reply from Easyframe
Thanks so much for the fantastic review! 🙌
Really pleased you’re happy with the 10” vinyl frames and our service. We always aim to make the whole process easy from order to delivery.
If you’d like to show off your framed vinyl, we’d love to see them — tag us on Instagram @easyframe_uk and you could be in with a chance of winning a voucher in the coming weeks! 🎶🖼️
Better than great - in every way
Everything was right about buying this frame. The pricing and options were clear on the web site, including exact and very clear information on measurements, including the card mount.
The comms were great, the frame arrived in a short time and was well wrapped. The frame was precisely made and now the picture is in, it looks brilliant.
15 September 2025
Unprompted review
Reply from Easyframe
Thanks so much, Nick! 🙌
We really appreciate your kind words — it’s great to hear everything from the website to delivery hit the mark. Glad you’re pleased with how the frame turned out once your picture was in!
If you’d like to show it off, tag us on Instagram @easyframe_uk — we love seeing customer creations and you could be in with a chance to win a voucher soon! 🖼️✨
Fantastic service
Fantastic service - made to measure frame with huge choice of frames and mounts. Much cheaper than going to a framing service and exactly what I wanted. I like the upload feature which helped me visualise it.
1 October 2025
Unprompted review
Reply from Easyframe
Thanks so much, Sam! Delighted the made-to-measure frame, big choice of frames & mounts, and the upload tool hit the mark—and that you found it great value too. If you share a pic of the finished piece on Instagram and tag @easyframe_uk, you’ll be in with a chance of winning a voucher in the coming weeks. Thanks again for choosing us!
— Nick & the EasyFrame team
I ordered the skinny black metal frames…
I ordered the skinny black metal frames which were not quick to arrive it has to be said. You have to unscrew the frame to insert your picture and also the 'hooks' for hanging that slide into the frame. The whole process was very time consuming and fiddly and some of the joins show as there are gaps. I thought they were very expensive for what they are - especially considering its a DIY job. No, I wouldn't buy again.
23 September 2025
Unprompted review
Reply from Easyframe
Thank you very much for your review, and I apologise if you found the framing process complicated.
I have checked the timing of your order and can confirm that it was placed on the evening of Friday, September 12. During the order process, our website indicated that the order would be dispatched on or before Wednesday, September 17, which aligns with our guarantee of 1-3 working days for manufacturing and dispatch. Your order was dispatched on schedule, and delivery was completed on Thursday, September 18.
Unlike wooden frames, which have corners permanently joined with wedges and glue, aluminum frames are connected with removable corner brackets that need to be disassembled to fit the artwork. If you are unfamiliar with this type of frame, it may require a bit of extra effort to align the corners properly. We have demonstration videos on our website that guide you through the fitting process and show how to secure the hanging fixtures in place. You can find links to these videos in your confirmation emails. However, please do not hesitate to contact me directly if you need any further assistance.
Rob
Amazingly easy to order
Amazingly easy to order - Easyframe’s website allows you to upload a photo of your painting to see how it will look in a frame. The frames are made to very precise measurements. There are videos to explain how, for example, to attach a frame to a canvas stretcher frame. Super fast delivery and very secure packaging. Huge choice of frames. Great experience. Highly recommended.
22 September 2025
Unprompted review
Reply from Easyframe
Thank you so much for the wonderful feedback! We’re delighted you found the website tools, videos and frame choices helpful, and that everything arrived safely and quickly. Great to know the process was easy from start to finish – your recommendation means a lot to us!
— Nick & the EasyFrame team
Highly recommended frame company
Excellent service, fantastic quality frame and fantastic value for money.
Very fast delivery and very well packed.
Highly recommended.
16 September 2025
Unprompted review
Reply from Easyframe
Thank you, Simon! We’re so pleased you’re happy with the quality, service and value. Great to know your frame arrived quickly and well packed. Really appreciate the recommendation!
— Nick & the EasyFrame team
Good quality
Good quality, affordable and prompt delivery. Measuring for mount a bit fiddly as automatically adds mm to ensure overlap of picture and I didn't want pic in exact middle of frame. Would prefer exact measurement, but apart from that all good.
17 September 2025
Unprompted review
Reply from Easyframe
Thanks for the feedback, Steve! Great to hear you’re happy with the quality and delivery. You’re right that our mounts are set to overlap slightly by default, but if you’d prefer an exact measurement you can tick the “specify exact size” box when ordering. That way it will cut to the precise size you enter. Hope that helps for next time, and thanks again for your order!
— Nick & the EasyFrame team
Brilliant frames and service
I have been using Easyframe for a number of years now. I regularly buy the canvas floating frames in various colours. They are fab quality, lovely range of colours and a great price. Always accurately cut to size and fast shipment. I can't recommend this company enough.
18 September 2025
Unprompted review
Reply from Easyframe
Saskia, thanks so much for your continued support over the years. We’re delighted you love the quality and colour range of our floating frames. Knowing you can rely on us for accuracy and speed is exactly what we strive for!
— The EasyFrame team
First order.. super happy
Really happy with my first delivery. Carefully packaged. Super helpful on the phone as it was my first order. Great website and instructions. Thank you.
15 September 2025
Unprompted review
Reply from Easyframe
Thanks so much, Suzanne! 😊 We’re thrilled your first order arrived safely and that the website and instructions helped. Glad the team could assist on the phone too. If you need anything on your next project, we’re here to help!
— Nick & the EasyFrame team
Great first transaction
Great first transaction
I wish I'd discovered easyframe before as it made the process of buying a custom frame so much less daunting than I expected. I was amazed by the amount of choice with frames and mounts, and it was good to visualise the custom mounts and frames, too.
I didn't need anything too fancy, but it gave me confidence to buy two non-standard sized prints which are now mounted and framed with a splash of colour. And I was pleasantly surprised with the price, service, packaging and delivery
29 August 2025
Unprompted review
Reply from Easyframe
Hi Patrick — thank you so much for the glowing 5⭐ review!
We’re thrilled you found the custom process straightforward and the visualiser helpful, especially for those non-standard sizes. Love that you added a splash of colour with the mount, too! It’s great to hear the price, service, packaging and delivery all hit the mark.
If you fancy, we’d love to see the finished pieces in situ—feel free to tag us on Instagram @easyframe_uk. And if you ever need advice on future projects, our team is always here to help.
Thanks again for choosing EasyFrame!
— Nick & the EasyFrame Team
Exceptional product and service
Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arrived well packaged. Very pleased with final product and service. Easy to use. Will certainly use again, Thank you.
5 September 2025
Unprompted review
Reply from Easyframe
Thanks so much, Erica! 🙌
Delighted we could match your existing frame exactly. I’ll pass your kind words on to Rob—great to hear the layout link and our aperture tool made it easy, and that the packaging did its job.
If you ever want to tweak a design or try something new, just drop us a note—we’re always happy to help. And if you share a photo of the finished piece, we’d love to see it!
Thanks again for choosing EasyFrame—look forward to framing for you again soon.
— Nick & the EasyFrame team
I am so impressed with the custom-made…
I am so impressed with the custom-made frames from easyframe. They are gorgeous! The delivery and dispatch were swift and without any issues and the frames were packaged well for protection. Overall, great service and product! Thank you!
3 September 2025
Unprompted review
Reply from Easyframe
Hi Cosmina,
Thank you so much for your lovely review! I’m delighted to hear that you’re impressed with your custom-made frames and that everything arrived safely and quickly. We take real pride in both the craftsmanship and the care we put into packaging, so it’s great to know it made a difference.
Really appreciate your support and I hope we can frame more of your artwork in the future!
Best wishes,
Nick @ EasyFrame
Very happy Artist
Spoke to Kerry who was very helpful. Explained how to complete my order which was for 4 very large floating frames. 100cm x 100cm . The quote was very reasonable and I received my order in less than a week. All 4 frames are perfect and delivered by a very nice chap from DLR. now checked my frames they all fit and they look fantastic! As an artist framing is very important, costly and an integral component to the finish work. I couldn’t be happier. Thank you!
3 September 2025
Unprompted review
Reply from Easyframe
Thank you so much for your lovely review! We’re delighted to hear that Kerry was able to guide you through the process and that your floating frames arrived quickly and in perfect condition. It means a lot to us knowing how important framing is to the finish of your artwork, and we’re thrilled you’re so pleased with the result. We’ll be sure to pass your kind words on to Kerry and the delivery team too. We really appreciate your support and look forward to helping you again in the future.
— Nick & the EasyFrame Team
Had an issue with my order but customer…
Had an issue with my order but customer service was very helpful of resolving the matter. Customer service was outstanding and so does the frame in the end, and for that reason I will be returning customer.
3 September 2025
Unprompted review
Reply from Easyframe
Hi,
Thank you for your feedback. I’m really pleased we could get everything resolved for you and that you’re happy with the frame in the end. Our customer service team always aims to go the extra mile, so it’s great to hear their efforts made a difference.
We truly appreciate your support and look forward to welcoming you back again!
Best wishes,
Nick @ EasyFrame
Why don't they include actual diagrams…
Why don't they include actual diagrams so you don't get measurements wrong. Incredibly frustrating.
1 September 2025
Unprompted review
Reply from Easyframe
Annon,
Thank you for your feedback. I’m not sure which order this relates to, but I wanted to reassure you that we do provide detailed measuring instructions in our Help section, to help avoid any mistakes:
https://www.easyframe.co.uk/measuring-advice
We also have numerous explainer videos to help measure your artwork and order online, with these being a small selection:
How To... Measure an Art Print with a Border:
https://www.easyframe.co.uk/NewsArticle/Measuring-Art-Prints
How To... Measure A Photo Or Print:
https://www.easyframe.co.uk/NewsArticle/Meaasuring-Photos
How To.. Order Picture Frames and Mounts:
https://www.easyframe.co.uk/NewsArticle/ordering-picture-frames-online
Loads more measuring, ordering and fitting videos are available here: https://www.easyframe.co.uk/NewsArticles/howtovideos
If you’d like to get in touch with us directly then please do. Apologies if you’ve reached out already.
— Nick & the EasyFrame Team
Great customer service.
I had an issue with my order but customer service responded incredibly quickly and sorted everything out for me. It's great if everything runs smoothly, but I'm always extra impressed if a company handles complaints well. The frames are great quality and arrived very quickly, you can feel confident ordering from here.
29 August 2025
Unprompted review
Reply from Easyframe
Thank you for taking the time to share your experience. We’re sorry you encountered an issue with your order but pleased we could resolve it quickly for you. It’s great to hear that you’re happy with the quality of your frames and the speed of delivery. Your confidence in ordering with EasyFrame means a lot, and we truly appreciate your support.
Nick & The EasyFrame Team
Great products and service
I've been using Easyframe for many years now, the quality of products and competitive pricing has always been excellent. Easy to use website and speedy delivery.
29 August 2025
Unprompted review
Reply from Easyframe
Hi Craig, thank you for your loyal support over the years and for the great feedback. We’re delighted to hear you rate EasyFrame’s product quality, pricing, website and delivery so highly. If there’s ever anything we can help with on your next project, we’re here for you.
– The EasyFrame Team
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